When we booked for wedding accomodation in July the description of this house said "upstairs only" but did not indicate that there were 18 stairs that ruined our weekend for the later stage MS wheelchair bound Mother of the groom. Upstairs only on a sloping block does not necessarily mean stairs. When we rang STAYZ no other accomodation could be found so we were stuck. The property manager was rude when we eventually made contact with her. Apart from the stairs there were Safety Issues - slipery steps, lifting decking boards, unstable tiling, mould in the showers, powerpoint off the wall, unsafe BBQ and incorrectly installed gas heater outlet fire hazard. Cleanliness - dirty window sills, range hood, aircon top, oven, fridge freezer and sinks and thick dust on skirting boards etc.
20+ cushions, painting and plastic flowers do not make up for some poor fundamentals such as broken fan in bathroom, 1 t-towel only, blinds that do not work, a shower head that does not stay up and an overgrown garden.
We have photo evidence of all issues.
I hhave never written a negative review before but this was a very unpleasant experience.