We spent one night in this hotel. my disappointment regarding my recent stay at your hotel, which did not meet the standards expected of a 4-star establishment.
Several issues contributed to this negative experience:
âą The room was not properly maintained: the laundry was dirty, and there was an unpleasant odor
âą The furniture was old and worn, which diminished the overall comfort and appearance of the room.
âą We paid 170 euros for a quadruple room, and according to your website this rate included breakfast. However, no breakfast was provided.
âą In addition, we booked a suite for 200 euros, but the quality and standard of this suite were very poor and not in line with the price charged.
âą The staff at the reception had limited English proficiency, which caused unnecessary difficulties in communication.
Overall, the services and facilities provided were not consistent with what is expected from a 4-star hotel, nor did they reflect the value of the prices paid.
