Best Western Plus Gen X Inn

2.5 star property

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Photo gallery for Best Western Plus Gen X Inn

Exterior
Property amenity
Reception
Free continental breakfast
Standard Room, 1 King Bed, Accessible, Refrigerator | Pillow-top beds, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1177 Madison Avenue, Memphis, TN, 38104
  • Beale Street
    ‪2 min drive‬
  • FedEx Forum
    ‪3 min drive‬
  • Bass Pro Shops at the Pyramid
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Gen X Inn

Hotel with free breakfast, near Beale Street
A fitness centre, a business centre and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, camper van/bus/lorry parking and a front desk safe are on-site.
Best Western Plus Gen X Inn offers 32 accommodations with free newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Best Western Plus Gen X Inn, you're just a quick walk from Mississippi Boulevard Christian Church. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Beale Street and a few minutes from FedEx Forum
Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is served. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Gen X Inn. Self parking is free.

This Memphis hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
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Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
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Best Western Plus Gen X Inn Hotel Memphis

Best Western Plus Gen X Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 348 out of 1018 reviews
Rating 8 - Good. 361 out of 1018 reviews
Rating 6 - Okay. 154 out of 1018 reviews
Rating 4 - Poor. 69 out of 1018 reviews
Rating 2 - Terrible. 86 out of 1018 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient access to everything we wanted to do n Memphis this trip. There was no juice or coffee available with breakfast either morning of our stay.
Stayed 2 nights in Dec 2024

8/10 Good

Amadou

Stayed 2 nights in Dec 2024

10/10 Excellent

Jade

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, nice staff. Close to everything downtown. Free breakfast. I would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shequita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Very nice service and clean room. I will definitely be returning.
Stayed 1 night in Dec 2024

4/10 Poor

Yvon

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verdell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Benjamin

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

BRANEQUA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Soman

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved The room
Stayed 1 night in Nov 2024

6/10 Okay

Gerisha

Travelled with family
The room was nice and spacious. The toilet is extremely low to the floor. Check in was at 3pm and house keeping was cleaning my room when I arrived at 3:30pm. The lobby floor area needed to have been mopped properly.
Stayed 1 night in Nov 2024

10/10 Excellent

rossana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and safe
Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
So disappointed!! When we asked for another blanket, we were told they didn’t have any. The whole experience was terrible. The coffee machine was broken in the lobby and cars were broken into while we were there. We will not being staying at a best western any more!
Stayed 2 nights in Oct 2024

8/10 Good

Janielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable option when in Memphis.
Stayed 1 night in Nov 2024

4/10 Poor

Jodi

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Checked in around 5 p.m. Upon entering the lobby, we were buzzed in. There is bullet proof glass/plexiglass surrounding the reception area. There is a sign posted about frequent break-ins in the parking area. When we went to our room, the door was wide open, and hadn't been cleaned from previous occupant. Went back down to receptionist, and there was no one to be found....waited 5-10 minutes before anyone reappeared. You would think the receptionist and cleaning crew would be in contact with room availability. Very unprofessional. Would not recommend.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Oct 2024

10/10 Excellent

samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Oct 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
Disappointed
Very disappointed when I arrived. Room was comfortable. Breakfast adequate but coffee machine was broken so you had to use the microwave to warm drinks. Not a lot of choice. Would not stay here again.
Stayed 2 nights in Oct 2024

4/10 Poor

Cyndi

Stayed 2 nights in Sep 2024

2/10 Terrible

Aleyda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024