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Aurora

4.0 star property

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Photo gallery for Aurora

Front of property
Exterior
Terrace/patio
Interior
Land view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Passeggiata Passirio 38, Merano, BZ, 39012
  • Kurhaus
    ‪3 min walk‬
  • Merano Thermal Baths
    ‪3 min walk‬
  • Trauttmansdorff Castle Gardens
    ‪5 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, Balcony

Classic Double Room, Balcony | Premium bedding, minibar, in-room safe, desk

Classic Double Room, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, desk

Classic Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room, Balcony

Premium bedding, minibar, in-room safe, desk

Design Double Room, Balcony

  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Double Room

Design Double Room | Premium bedding, minibar, in-room safe, desk

Design Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Aurora

Boutique Merano hotel connected to the convention centre, steps from Merano Thermal Baths
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Aurora offers 36 accommodations with minibars and a safe. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Aurora. During your stay, you'll be connected to the convention centre and just a quick walk from Merano Thermal Baths. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Treat yourself to body wraps, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Merano Thermal Baths and 3 minutes on foot from Kurhaus
  • Train station pick-up and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Aurora offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A terrace, multilingual staff, and ski storage are also featured at the boutique Aurora. For a fee, parking is available.

This 4-star Merano hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11 AM.
Aurora has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19 per day); discounts available
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 19 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 538 square feet of conference space
  • Business centre

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 19 per day
  • Nearby parking fee: EUR 19 per day (820 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Aurora offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT021051A18M4TBHGA

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aurora Hotel Merano
Aurora Merano
Aurora Hotel
Aurora Merano
Aurora Hotel Merano

Aurora Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 332 reviews
Rating 8 - Good. 133 out of 332 reviews
Rating 6 - Okay. 24 out of 332 reviews
Rating 4 - Poor. 6 out of 332 reviews
Rating 2 - Terrible. 4 out of 332 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would most definitely stay again
Great stay. Interesting arrival as you need to pull in behind the hotel in an alley to unload and check in. They have a porter for your luggage and very nice staff. Breakfast was more than ample. Staff was amazing and location cannot be beat. Parking is easy, just across the river in the Therm parking under the street. Room was more than average size and clean
Stayed 1 night in Nov 2024

8/10 Good

sunghoon

Liked: Cleanliness, staff & service, property conditions & facilities
good location.
Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Location to shopping and river
Stayed 2 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here. Friendly staff. Good food. Great location. I will definitely return. Ask for a room overlooking the river. Very important.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dianne, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a beautiful location
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful. The location is perfect for exploring the town. Terrific terrace for breakfast or relaxing and watching life on the boulevard. From the reception over wait staff to the owners, everyone was extremely attentive, friendly, polite and helpful. The town has a wonderful Mediterranean flair. Great food, great shopping.
Own little balcony
Stayed 2 nights in Jul 2024

10/10 Excellent

MONIQUE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great room with balcony that was full of plants and had lounge chairs, was like a privat little garden!
Stayed 1 night in Jun 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the river from, walking distance to the city centers delicious breakfast and super nice room
Stayed 2 nights in Jun 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merano is a gorgeous mountain town. Aurora is right across the street from a famous thermal spa. The hotel has a helpful staff. Like so many places in Italy, it’s on a pedestrian street but they have an arrangement with a nearby parking garage and the parking just goes on your room charges.
Stayed 2 nights in May 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could give more than 5 stars I would. The value was incredible with many little extras included! The breakfast was outstanding and the staff was incredibly helpful.
Stayed 3 nights in Apr 2024

8/10 Good

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balcony is a must
Great location, but make sure when booking that you make a reservation for a room with a balcony. Otherwise, you’ll be looking out to a narrow side alley - definitely not very appealing.
Stayed 3 nights in Aug 2023

8/10 Good

Tracey

Liked: Staff & service, property conditions & facilities
Great…and not so great.
This hotel is in a fantastic location and the flowers everywhere are beautiful. We had a lovely terrace outside our room covered in plants. The food at the restaurant and the service are both excellent. Two issues: the building is super old and it shows (dirt in the corners of, well, everything) and the outside of the place could use a refresh. Our main issue was our room - it was really big and was not originally built with a washroom in it - so they had added this super modern, glass space which would be ok but it had stripes of privacy frosting on the glass like the kind I have on our boardroom at work - you can still see basically everything. Fine if you know your travel companion really well, but still a bit awkward.
Stayed 1 night in Jul 2023

10/10 Excellent

markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Berhane

Stayed 1 night in Apr 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, comfortable room, would go back in a minute.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!
Friendly reception, great location, large balcony, older rooms needing some refurbishment
Stayed 1 night in Jan 2023

10/10 Excellent

Don W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic - From Start to Finish!
If arriving by car, check Google maps for the lane behind the hotel where you drop off your luggage and reception then provides a map for parking. From check in to check out, service was exemplary. Not sure how check in would be with a car however reception made sure it was easy. Check out was just as easy retrieving the car, and then loading it at the back door. The room we booked was a classic double with balcony. It was spacious, the bed was comfortable, the A/C worked well and the wi fi signal was strong. Slept well, hotel is quiet and the room was quiet. Breakfast was a very nice buffet with plenty of variety. Fresh fruit cocktail, fresh pineapple, melon and 'freshly' squeezed orange juice!! Pastries were delicious - chocolate pain - fantastic. Scrambled eggs, hard boiled eggs, meats, cheeses, cereal, etc. All fantastic. What a well managed hotel, and a great team of employees! Nice job Aurora Hotel.
Stayed 1 night in Sep 2022

6/10 Okay

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel in nice location - staff was rude and inconsiderate at the reception
Stayed 1 night in May 2022

10/10 Excellent

han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Ka Yu

Stayed 1 night in Jul 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, nothing to improve
This is a wonderful hotel. All staff were super friendly from the moment we arrived. Our room had river and mountain views. The room was very clean and the restaurant was superb. It’s a perfect location with easy arrival and quick walking access into the pedestrian area. Would definitely stay there again, wow!
View from the room
Example of the delish food at the restaurant
Stayed 2 nights in Nov 2020

10/10 Excellent

Wes, Verona, IT.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, very nice room. Great breakfast. We will be going again.
Stayed 1 night in Jun 2020

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great price hotel good value
We had an updated room in the old part of the hotel although we booked classic room which I think we may have preferred. There was no separate bathroom, the toilet and shower were in glass partitioned boxes either side of the room but nice in that all rooms are different, if you like Premier inn this hotel is not for you Breakfast lovely and we had afternoon coffee and cake outside under a fleece looking at the Xmas lights, location brilliant and can walk to the train station
Stayed 2 nights in Dec 2019

10/10 Excellent

Osnat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located nearby city centre, for this period is great because the famous Christmas market is just outside the facility. Even being so close to the "movida", the room is quiet. Staff very friendly and helpful, agreement with a nearby parking at a fair rate
Stayed 1 night in Dec 2019