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Hotel Ritz Ciudad de México

3.0 star property

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Photo gallery for Hotel Ritz Ciudad de México

Terrace/patio
Lobby
Lobby
Room (Habitación Estándar 2 Camas) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
Madero 30 Col Centro, Mexico City, CDMX, 6000
  • Palacio de Bellas Artes
    ‪5 min walk‬
  • Zócalo
    ‪7 min walk‬
  • Alameda Central
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬

Room options

View all photos for Room (Habitación Estándar 1 Cama)

Room (Habitación Estándar 1 Cama) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Habitación Estándar 1 Cama)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Habitación Estándar 2 Camas)

Room (Habitación Estándar 2 Camas) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Habitación Estándar 2 Camas)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Habitación 1 Cama)

Junior Suite (Habitación 1 Cama) | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite (Habitación 1 Cama)

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Ritz Ciudad de México

Hotel with a restaurant, a quick walk to Palacio de Bellas Artes
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Hotel Ritz Ciudad de México offers 113 air-conditioned accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Hotel Ritz Ciudad de México. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Palacio de Bellas Artes and 6 minutes on foot from Alameda Central
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Hotel Ritz Ciudad de México.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Terraza – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MXN 250 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children age 10 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
  • Nearby parking fee: MXN 250 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Hotel Ritz Mexico City
Ritz Hotel Mexico City
Ritz Mexico City
Golden Tulip Mexico City
Tulip Inn Mexico City
Tulip Inn Ritz Mexico Hotel Mexico City
Tulip Inn Ritz Mexico Mexico City
Hotel Ritz Mexico Mexico City
Mexico City Ritz
Hotel Ritz Mexico City
Ritz Ciudad Mexico Mexico City
Hotel Ritz Ciudad de México Hotel
Hotel Ritz Ciudad de México Mexico City
Hotel Ritz Ciudad de México Hotel Mexico City

Hotel Ritz Ciudad de México Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1090 out of 1594 reviews
Rating 8 - Good. 331 out of 1594 reviews
Rating 6 - Okay. 101 out of 1594 reviews
Rating 4 - Poor. 33 out of 1594 reviews
Rating 2 - Terrible. 39 out of 1594 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and very clean and friendly staff
Stayed 3 nights in Feb 2025

2/10 Terrible

Oscar

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
All planing on staying at this hotel. Do a complete walk through of the room given for damages. The night manager Sarai, tried her best to charge me for a damaged entry door frame to my given room previously damaged withouth any evidence or even looking at the cameras located throughout the property. Door frame had previously been repaired and it was obvious that the rapair was not the best. The property itself was great but, a shame that the property management was not. She was combative and didn't really wanted to hear me out. Again, nice property well located.
Stayed 1 night in Feb 2025

10/10 Excellent

Melba, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joel

Stayed 5 nights in Feb 2025

10/10 Excellent

maria

Liked: Amenities, property conditions & facilities
Amazing hotel, felts like I was in a 5 start hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

alfonso

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Juanita M

Stayed 5 nights in Feb 2025

2/10 Terrible

oscar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No lo Recomiendo.

Es la cuarta vez que visitó CDMX y el hotel Ritz vendría siendo el peor hotel que me he hospedado por 7 noches, a la segunda noche notamos que amanecíamos con picaduras de chinche se lo dejamos saber en la recepción y nos hicieron cambio de habitación, en esa habitación el problema era que la ducha y el Toilet son separados con cero privacidad cero insulación se escucha todo, también al no tener un extractor la habitación se llena de malos olores de la bañera y el Toilet, al abrir la ventana para que entre aire fresco para cuando uno usa el Toilet o para que salga el vapor de la ducha se tiene que abrir la pequeña ventana al hacer eso si no te aseguras de cerrarla la habitación se llena de mosquitos y eso es muy incómodo tratar de dormir con el sonido de los mosquitos a tu alrededor, cuando yo hice la reservación deje saber que éramos cuatro huéspedes y te dejan toallas solamente para dos personas y también es incómodo estarle diciendo todos los días que se necesitan dos toallas extras además esas toallas parece que tienen años en no cambiarlas y están demasiado viejas y con mal olor. Lo único bueno veo es la ubicación y la persona que me atendió en la llegada al hotel
Stayed 7 nights in Feb 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico Lindo y Querido

Fantastic hotel. great service, perfect location
Stayed 4 nights in Feb 2025

6/10 Okay

ILIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandy, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar excelente
Stayed 3 nights in Feb 2025

10/10 Excellent

Phuc

Stayed 2 nights in Feb 2025

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is excellent is surrounded by shopping and restaurants very nice and safe area , helpful in the front desk , comfortable rooms and beds i travel with my sisters , breakfast was very good. The bathroom not very comfortable the shower head needs to be clean or replaced, not good ventilation in the bathroom for the steam to exit. the little package with coffee provided is just one time if you need more need to pay for it , the hand towel the provide one for room even if you are 3 people but we were in mexico , it was very nice and we felt very safe we had a great time and i recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Antonieta

Liked: Cleanliness
locations
Stayed 3 nights in Feb 2025

8/10 Good

pedro

Travelled with partner
It was little noise
Stayed 3 nights in Feb 2025

10/10 Excellent

Joann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Staff was great. Convinent location.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Feb 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en lo general bien
Stayed 4 nights in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

W&T Mexico trip

A great location with friendly staff
Stayed 12 nights in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Tanya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located right in between el Zocalo and Bellas Artes. There’s plenty of shopping and dining areas around and a lot to explore. Although it is an older hotel, it is very clean and well maintained. Breakfast buffet was okay, don’t get there towards the end or everything will be cold. I would stay here again for the location and walkability. Only con is that it’s located on a street with no car access but a cab can easily drop you off a couple feet away.
Stayed 2 nights in Jan 2025