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2 May 2024 by Nayeli Elias GUEST RELATIONS MANAGER
Dear Roland,Thank you for taking the time to share your feedback and for being a valued guest. We’re pleased to read you had a positive experience with us and we’re always striving to improve. If there’s anything specific you think we could do better, please feel free to share. We look forward to welcoming you back.Sincerely,Nayeli EliasGUEST RELATIONS MANAGER
8 May 2023 by Octavio Altamirano Calvillo-Deputy Hotel Manager
Dear Frederic,First of all, I would like to thank you for the trust placed in NH Hotel Group.For NH Hotel Group the attention of the staff must be unsurpassed and I am sorry to hear that we have not been able to exceed your expectations.Do not hesitate to contact us at your next stay to find a room according to your preferences and needs, we will be happy to help you.Receive a cordial greeting and have an excellent day!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 13563 square feet (1260 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Airport T2. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Mexico City hotel.
Available in some public areas: Free WiFi
Self parking (surcharge)
NH Collection Mexico City Airport T2 offers 287 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
NH Collection Mexico City Airport T2 has a restaurant on site.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
