So this was my third year staying at Girasole suites and it was terrible. They changed my room at the last minute and it was disgusting. There was hair all over the room, all over the linen on the beds, the bathroom was disgusting and didn’t look cleaned plus extremely outdated from what i originally chose. I tried to call and they didn’t answer the phones, emailed twice and was ignored but they emailed me back from my email about early check in. I’m never coming back. The hotel elevators took 10-15 minutes every time we used them on the 14th floor. Ate at the restaurant inside the building and the food was horrible for two out of three of our meals. Ordered a steak and mashed potatoes, the steak was extremely chewing and thin, the mashed potatoes tasted exactly like instant mashed potatoes. The other meal was the mussel and shrimp pasta, there was 3 mussels missing out of the shells and the pasta was complete liquid. My other friend’s meal was the ravioli but it literally had 4 raviolis in it for $18. I will no longer be staying here. Worst experience I’ve ever had on vacation.