We were a family of 13, grandparents, children, spouses, grandkids from London England and Houston Texas. The house is a great size for this family. BUT..we had to request Towels, broom, vacuum, silverware and coffee cups, which were provided. The furniture in the dinning and family rooms are in very poor condition and not enough chairs to sit. The bedrooms have nice beds, but no dressers and some don't even have closets. The kitchen is bare bones...not enough plates or glasses, no serving type dishes, no baking or roasting type cookware. The pots and pans are very limited and the size needed for a house this size. The laundry is outside in the elements, we requested laundry baskets to carry our clothes..whch they could not provide. We complained that the washer was not working and a week into our stay they did bring a new one. We also complained about the floors were not clean, they did offer to come claen, but went and bought a swifter..which seems to be how they clean the floor. The oven has major burnt on food which does not come off. We asked if the pool was heated and told YES! The pool is NOT HEATED and were told this was a miss understanding! The location is great and the neighbors are very LOUD! With some investments..this could be a great house!