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The Elser Hotel Miami

4.0 star property
VIP Access

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Photo gallery for The Elser Hotel Miami

Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Balcony view
Suite, Multiple Beds, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Lobby
Full-sized fridge, microwave, oven, stovetop

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
398 NE 5th Street, Miami, FL, 33132
  • Bayside Marketplace
    ‪2 min walk‬
  • Bayfront Park
    ‪2 min walk‬
  • Kaseya Center
    ‪4 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Twin Room, 3 Bedrooms, City View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Twin Room, 3 Bedrooms, City View

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, City View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, Multiple Beds, Accessible, City View

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

Suite, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room, 3 Bedrooms, Accessible, City View

55-inch Smart TV with cable channels, TV

Twin Room, 3 Bedrooms, Accessible, City View

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

Full-sized fridge, microwave, oven, stovetop

Suite, Multiple Beds, City View

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View | Living room | 55-inch Smart TV with cable channels, TV

Suite, Multiple Beds, Ocean View

  • Ocean view
  • 99 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Ocean View

Balcony view

Suite, Multiple Beds, Accessible, Ocean View

  • Ocean view
  • 99 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View

  • Ocean view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

55-inch Smart TV with cable channels, TV

Suite, Multiple Beds, Ocean View

  • Ocean view
  • 112 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bay View

  • Bay view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bay View

Suite, Multiple Beds, Bay View | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, Multiple Beds, Bay View

  • Bay view
  • 107 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bay View

Balcony view

Suite, 1 King Bed with Sofa bed, Accessible, Bay View

  • Bay view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, 1 King Bed with Sofa bed, Bay View

  • Bay view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Bay View

Studio Suite, 1 King Bed with Sofa bed, Bay View | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Bay View

  • Bay view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

Suite, Multiple Beds, City View | Living room | 55-inch Smart TV with cable channels, TV

Suite, Multiple Beds, City View

  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, Multiple Beds, Bay View

  • Bay view
  • 107 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, Multiple Beds, Accessible, Bay View

  • Bay view
  • 107 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Similar properties

Front of property

citizenM Miami Worldcenter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (4066)
The price is CHF 145
for 1 room
includes taxes & fees
21 Apr - 22 Apr
citizenM Miami Worldcenter

About this property

The Elser Hotel Miami

Hotel with bars, steps from Bayside Marketplace
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar and a sauna are on-site. Housekeeping is available on request.
The Elser Hotel Miami offers 646 accommodations with washers/dryers and minibars. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. 55-inch Smart televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elser Hotel Miami's great location gets high marks from our customers. During your stay, you're just a quick walk from Bayside Marketplace. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a sauna and yoga classes
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Bayside Marketplace and Downtown Miami Shopping District
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
As a guest of The Elser Hotel Miami, you'll find an outdoor pool, a 24-hour health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Elser Hotel Miami. For a fee, parking is available. A complete renovation of The Elser Hotel Miami was completed in November 2022.

This 4-star Miami hotel is smoke free.

Vice Versa – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Vice Versa

Things to do

  • 24-hour health club
  • Fitness classes
  • Hot tub
  • Outdoor pool
  • Sauna
  • Yoga classes

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1881 out of 2551 reviews
Rating 8 - Good. 339 out of 2551 reviews
Rating 6 - Okay. 142 out of 2551 reviews
Rating 4 - Poor. 85 out of 2551 reviews
Rating 2 - Terrible. 104 out of 2551 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Hongsheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed makes noise when moving
Stayed 1 night in Jan 2025

4/10 Poor

Jen

Stayed 3 nights in Nov 2024

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Elser is an amazing property! Extremely friendly and top class accommodations.
Stayed 3 nights in Jan 2025

6/10 Okay

Mihajlo

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Issues with housekeeping causing minor flood by them putting laundry detergent in dishwasher. And then getting dishes as replacement was nearly impossible and a waste of 5 days
Stayed 12 nights in Dec 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New high tech hotel
Nice high tech hotel. No phones in suites but contact with front desk is via text. iPads are used to input your floor destination and the Elevator number to use is given to you.
Stayed 1 night in Jan 2025

10/10 Excellent

LUIS, WORCESTER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short stay … very convenient short drive from the airport, restaurants close by, Bayside shopping malll across the street
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect
Stayed 8 nights in Dec 2024

8/10 Good

Linda

Stayed 1 night in Dec 2024

6/10 Okay

Seyed Hossein, Irvine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Guest Service sucks in theis residence. Despite I have informed them in prior at booking time and again a day before arrival that we have a baby and we need a baby crib ready in the room once we arrived there was no crib in the room and I had to follow up with guest service a few times to receive it at midnight along with pillow and bed sheet for sofa bed. We finally got the blanket after five days one day before our check out. We had the same story for every single service we requested like taking out the trashes etc. There was no slope at the Hotel entrance and we had difficulty having the stroller with us.Hotel condition and Amenities was good and updated. The suit was clean at the entrance but there was no proper cleaning service during our stay. I liked the bay view from our suit.
Stayed 5 nights in Dec 2024

10/10 Excellent

WILLIAM, Kingwood

Stayed 1 night in Jan 2025

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great hotel! Everything was perfect, the reversible TV is a great idea and the hotel was in a great location. The other great thing is the free use of its sister hotel on south beach and so we had a very unexpected beach day! Would definitely stay here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Dustin

Stayed 2 nights in Dec 2024

10/10 Excellent

Amber, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property.
Stayed 1 night in Jan 2025

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great view. Close to Bayside market and Metromover.
Stayed 4 nights in Dec 2024

10/10 Excellent

Beverly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cruise port
Cruising… so this hotel was convenient for our overnight stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Stacia, Loveland

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Was told the day before check-in we’d be able to get into the room at 1:00 which didn’t happened, but we waited until 45 minutes after 4:00 check-in time before our room was ready and the room shows signs of wear & tear, it’s not been vacuumed nor dusted in a while, counters were partially cleaned and there room is not well-stocked (towels, plates, glasses, etc)
Stayed 1 night in Jan 2025

10/10 Excellent

Amber, Fayetteville

Liked: Staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Hands down the best customer service. Love the Elser.
Stayed 1 night in Jan 2025

8/10 Good

Gloria

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I had the Vip which i mentioned at check in and they told me i would receive complimentary drinks, they never came!
Stayed 4 nights in Dec 2024

10/10 Excellent

Attie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more dining options Gym was outstanding Pool area was nice also
Stayed 4 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing and Adolfo was so kind to show us to our room and take care of our bags. We will definitely be using this hotel for all of our Miami stays.
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Maury, Hialeah Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer at check-in was amazing and everyone was so helpful! The concierge was also very helpful i. Gett my transportatio scheduled for the next morning tonthe cruise.port.
Stayed 1 night in Jan 2025

6/10 Okay

Juan

Stayed 2 nights in Dec 2024