The owner checked in several times during our stay, and she and the handyman were friendly. However, this was not an enjoyable stay. We arrived at the 4pm check-in time, and found the handyman painting. The entire lobby was covered in plastic drop cloths, ladder and paint. He apologized & moved his things to the side, but my son and I still got paint on our clothes and luggage on the way in as everything was wet. The morning of my arrival I received an email with information regarding our stay, along with several house rules that were not included in the VRBO listing. One of which, is that pets are not allowed on any furniture and fees will be incurred if pet hair is found. By the time I knew this information, I couldn't cancel my reservation as that grace period was over, nor could I rent another place without that money. My small dog is allowed on the furniture at my home. He watches TV on the couch with me, he sleeps at the foot of my bed, inside his doggie donut bed, and has done such for 6 human years and 42 dog years. So, I spent my short 3 day stay watching TV on the hardwood floor, and listening to my dog cry while I tried to sleep, not understanding what was going on. I tried to sleep on the pull out couch so I could be closer to him, but I could not open it. I couldn't leave the property to shop or dine because I was afraid he would get on the furniture. I purchased a lint roller for checkout because I was so worried about charges. Not safe outside at night.