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Jacaranda Indian Ocean Beach Resort

3.5 star property

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Photo gallery for Jacaranda Indian Ocean Beach Resort

Outdoor pool, pool umbrellas, pool loungers
Property grounds
BBQ/picnic Area
Beach Front Room | Minibar, in-room safe, desk, blackout curtains
Couples treatment room(s), body treatments, manicures and pedicures

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • On private beach
  • Breakfast included
  • Spa

Explore the area

Map
South Coast, Diani Beach, Kwale County
  • Kongo Mosque
    ‪9 min walk‬
  • Diani Beach
    ‪10 min walk‬
  • Tiwi Beach
    ‪31 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪85 min drive‬

Room options

View all photos for Beach Front Room

Beach Front Room | Minibar, in-room safe, desk, blackout curtains

Beach Front Room

  • 30 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Sea View Room

Sea View Room | Minibar, in-room safe, desk, blackout curtains

Sea View Room

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Room

Garden Room | Minibar, in-room safe, desk, blackout curtains

Garden Room

  • 29.9 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Jacaranda Indian Ocean Beach Resort

Family ski hotel with 2 restaurants
Catch some rays on Jacaranda Indian Ocean Beach Resort's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Jacaranda Indian Ocean Beach Resort offers 101 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can experience the thrill of a safari, and enjoy recreation facilities including a private beach, an outdoor tennis court and an indoor tennis court. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include body treatments and manicures and pedicures.
During your stay at Jacaranda Indian Ocean Beach Resort, you're just a quick walk from Kongo Mosque. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a beach bar and a poolside bar
  • Take a swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or body treatments at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Steps from Kongo Mosque and 10 minutes on foot from Diani Beach
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Jacaranda Indian Ocean Beach Resort such as a children's club and an outdoor pool.

Free breakfast is served. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi and wired Internet. This beach hotel also offers a children's pool, outdoor tennis courts and a sauna. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Diani Beach hotel.

Guests are served a free breakfast. Additionally, a buffet breakfast is available daily for a fee.
Jacaranda Indian Ocean Beach Resort has 2 restaurants on site.
Room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jacaranda Indian Ocean Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Indian Ocean Beach
Indian Ocean Beach Resort
Indian Ocean Beach Resort Ukunda
Indian Ocean Beach Ukunda
Indian Ocean Beach Resort Diani Beach
Indian Ocean Beach Diani Beach
Jacaranda Indian Ocean Beach Club Hotel Diani
Jacaranda Indian Ocean Beach Hotel
Jacaranda Indian Ocean Beach Resort Diani Beach
Jacaranda Indian Ocean Beach Resort
Jacaranda Indian Ocean Beach Diani Beach
Jacaranda Indian Ocean Beach
Indian Ocean Beach Club
Indian Ocean Beach Club
Jacaranda Indian Ocean Beach Hotel

Jacaranda Indian Ocean Beach Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 63 reviews
Rating 8 - Good. 27 out of 63 reviews
Rating 6 - Okay. 8 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was first time to stay at Jacarandas. We chose it to celebrate our 50th wedding anniversary, and we were very pleased. It came highly recommended by friends that have oftentimes stayed here. Staff was excellent, professional, and always helpful. We will continue to recommend and return ourselves.
Stayed 3 nights in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
More private beach than the other resorts in the area
Stayed 5 nights in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Anthony, Menifee

Travelled with family
The property is absolutely NOT disability friendly at all. It was even impossible to get a cushion for the rattan patio chair outside of our room, despite repeated requests. This made the beautiful patio otherwise useless. The internet is completely useless as well. I’ve traveled the world, but cannot recommend this place. However, the staff is amazing.
Stayed 3 nights in Jun 2024

8/10 Good

Wambui

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

Anne

Travelled with family
Disliked: Property conditions & facilities, room comfort
The hotel is in a prime location but could benefit from a major facelift. Staff are nice and offer friendly service
Stayed 5 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Staff are friendly but the property lacks maintenance
Stayed 5 nights in Dec 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
A couple of the staff were very rude..but overall it was very nice.
Stayed 3 nights in Feb 2020

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous beach.
Great service, good location and good value.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Quiet and peaceful. Beachfront rooms are excellent locations. Excellent beach. Good swimming pool. Very good food. Supersport sports channels and very good TV reception in each room. Afternoon tea and cakes served by the pool.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the place for its serene nature, very clean beach and a quiet to place to relax. The food was good and there was a good entertainment programme with an in-house team of entertainers. The only area of concern for us was that the bathroom water was hard and the soap provided could not lather well for a good shower. Proximity to local shops was helpful and we were able necessary supplies. Another concern is drinking water - the hotel provides 500ml of water a day and if you require more you will have to pay for it! This I think is something they could look into given the warm weather that requires frequent rehydration
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food needs a i little bit of improvement. First 2 nights the dinner was sub par for international standards. Not too sure if it's because there weren't too many guests at the time. It did improve as more guests came but it should always be good.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
The property has extended beach access, great breakfast options and iconic baobab trees
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

DIALOGUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and gardens are magnificent. The chef is awesome and staff friendly
Stayed 2 nights in Nov 2019

8/10 Good

CHANTELLE

Liked: Cleanliness, staff & service, room comfort
The hotel staff was awesome. They even made a cake for me on my birthday.
Stayed 6 nights in Sep 2019

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mombasa south Coast vacation
Hotel location is very good and the beach is beautiful. The staff are friendly but the breakfast and dinner room for improvement
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place, lovely location and the rooms were very nice. A great place to relax. This is a place I would definitely go back to.
Stayed 6 nights in Aug 2019

10/10 Excellent

Selamawit T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!!!
A beautiful resort with all more than necessary amenities. Delecious food, nice view, quiet and spotlessly clean. I mean, what do you want?! Stay at Jacaranda and I am sure you will remember the name for a long time to come.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 15 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are brilliant and can't do enough for you. Food was good, the pool was great, and all our rooms were lovely with a great view of the beach. Staff helped arranged transport back to the airport.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Price/quality has dropped
Check in was rather bad than helping. after 45 min waiting and explaining the 3rd time she's waiting for a feedback I decided to have a drink. The rooms were shown in the picture were not the room I got. I stayed in the same hotel before, food wise a full step down in offer and variation. There was no meal without finding empty trays...asking for do you have more of this and that. Pool guard was very friendly and willing to help. Waiters....2 out of 10 cut at least bring a smile in their face. the remaining seems not very interested. I wouldn't go again.
Stayed 2 nights in Jun 2019

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
IOBC Super
Great part of Diani Beach, good walks and wonderful sea views.
Stayed 2 nights in May 2019