8/10 Good
Olga
Travelled with family
22 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely. Staff was kind and professional. There are plenty of activities around the resort. We stayed in a suite which was roomy and quite comfortable for our family of four, with scenic ocean views. Now the not so good parts- room service was not great. Housekeeping did the bare minimum and when we asked for towels (which they forgot to bring) and an extra blanket for the pull out couch didn’t have one, it took hours to get. Even when we called because we had an issue with the safe and it took 2 calls and about 6 hours for someone to come. We’ve been to several resorts in different countries and this by far was the worst food we’ve had. Even my husband, who is very simple to please when it comes to food, complained- which was disappointing because I love Jamaican food. I don’t expect authentic Jamaican cuisine because I do understand resorts have to cater to all pallets, but this was bad. My whole family got food poisoning on the first night eating at the bar. We tried 4 of the restaurants and their buffets, none I’d recommend but I will say the bar is the one that had us all sick. Ah, and there isn’t much beach access. The resort is mostly located on a cliff- very nice views but not much beach to actually bathe in the ocean. Overall I’d give it a 3.5. I’m not sure we’d visit this specific resort again, but I’ve also been to worse.
Olga
Stayed 4 nights in Feb 2025