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Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

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Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Deep-soaking bathtub, rainfall showerhead, designer toiletries
Grand Penthouse, 3 Bedrooms (Grande Luxe) | Living area | Plasma TV
Aerial view
Gazebo

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Half Moon Golf Course
    ‪15 min walk‬
  • Montego Bay Convention Centre
    ‪16 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront | Living room | Plasma TV

Suite, 2 Bedrooms, Oceanfront

  • Ocean view
  • 152 sq m
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

  • Partial ocean view
  • 152 sq m
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance) | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Ocean View (Partial, Romance)

  • Partial ocean view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Balcony view

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 96 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Junior Suite, 2 Double Beds, Oceanfront

  • Ocean view
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe) | Premium bedding, minibar, in-room safe, blackout curtains

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront | View from room

Grand Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Junior Suite, 2 Double Beds, Oceanfront

  • Ocean view
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Garden View

  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Resort View

  • Resort view
  • 152 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom, Resort View

  • Resort view
  • 96 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 3 Bedrooms, Oceanfront

  • Ocean view
  • 184 sq m
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Villa, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Oceanfront

  • Ocean view
  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Premium bedding, minibar, in-room safe, blackout curtains

Penthouse, 3 Bedrooms

  • Ocean view
  • 240 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

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About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Jewel Grande Montego Bay Resort & Spa – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Jewel Grande Montego Bay Resort & Spa – All Inclusive. During your stay, you'll be within walking distance of Montego Bay Convention Centre. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Waves, one of the property's 7 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body scrubs, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Montego Bay Convention Centre and a few minutes from Jamaica Beaches
  • Airport shuttle service available for a fee
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness centre and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

Waves – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant – Overlooking the pool, this restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Cricket's Beach Grill – This poolside restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri – This restaurant specialises in Tex-Mex cuisine and only serves lunch. Open daily.
Le Bouchon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Sailing

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (return)
  • Airport shuttle fee per child: USD 16.5 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 838 out of 1365 reviews
Rating 8 - Good. 284 out of 1365 reviews
Rating 6 - Okay. 141 out of 1365 reviews
Rating 4 - Poor. 56 out of 1365 reviews
Rating 2 - Terrible. 46 out of 1365 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jan 2025

8/10 Good

SONYA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful, well-maintained property with a friendly and helpful staff. The room was clean and basic. The bed was comfortable. The food was good but the jerk chicken cooked on the beach was delicious.
Stayed 5 nights in Jan 2025

2/10 Terrible

Lihong

Stayed 5 nights in Dec 2024

10/10 Excellent

maryam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great resort
Stayed 7 nights in Jan 2025

6/10 Okay

Corinne

Travelled with partner, Travelled with group
Over all it was average. Dinner service was usually poor. Bring your own drinks to dinner as service is super slow
Stayed 4 nights in Jan 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2024

2/10 Terrible

Mary

Stayed 4 nights in Dec 2024

6/10 Okay

Claudette

Travelled with partner
Liked: Cleanliness, staff & service
Liked: Friendly, genuine, helpful staff. Good food at Waves restaurant and good variety of American and Jamaican food at the Breakfast Buffet. Hated: Total lack of accessibility: you will not be able to get around easily on crutches, it would be impossible in a wheelchair, and forget about an elderly person with, for example, a walker! There is NO accommodation for the physically challenged. Secondly, there is a problem with not enough seating in restaurants at dinner time. There is no clear policy: is it that you have to make a reservation or is it first come first served? We were told the latter but had to wait almost an hour (45 minutes) to be seated, even though we were the FIRST to arrive. Very frustrating experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jelecia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options, partial butlers, size of room, amenities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nordalee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was all to perfection
Stayed 2 nights in Dec 2024

2/10 Terrible

LuIZA

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property was GREAT.
Stayed 4 nights in Jan 2025

10/10 Excellent

May Yer van de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were excellent. Friendly and discreet. They are relaxed but when there are issues they act with a sense of urgency to resolve it immediately. The food was also good. Options for both kids and adults. I especially enjoyed the jerk chicken grilled on the beach, I appreciate the staff who is grilling by the beach all day. We stayed at one of the newly renovated rooms. We are with two kids and the room was spacious and modern. The properly is the perfect size so you don’t need to walk far for anything. There is a gym with weights and cardio machines. Conveniently, there is a juice bar located at the gym with healthy options. I definitely recommend for families with kids.
Stayed 8 nights in Dec 2024

10/10 Excellent

Vikram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Good food, good drinks. Very good nye party with fireworks. Good entertainment at night with dance performances and DJs on the beach!
Stayed 5 nights in Dec 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Limited options for dining and nightlife. The room we had was outdated and lacked any appliances. The staff was exceptional! We honestly did not leave the resort often due to our safety concerns. We also were due a refund on our stay, we didn’t use one of the nights and never received a refund.

10/10 Excellent

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and people were outstanding. a very nice resort and good value. the pools were a bit cold due to being in the shade if the buildings but the hot tubs and Carribean were awesome for a New Years trip timeframe. Beds were very comfy and food options really good as well.
Stayed 4 nights in Dec 2024

6/10 Okay

Abby Nicole

Stayed 5 nights in Dec 2024

6/10 Okay

ANATOLE E

Travelled with partner
Liked: Staff & service
The resort needs some serious updating. Staff, food, experience excellent.. The beach was also relaxing. I felt safe but additional lights out would be great. The facilities needs a facelift. The furniture in the room was old and the bed was subpar. For two nights I had hot water. They did end up fixing the water issue.. The hote has duo much potential but unless they update the resort it’s my last stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Lin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service can be better
Stayed 5 nights in Dec 2024

4/10 Poor

Talha A

Travelled with family and small children
Disliked: Staff & service, amenities
Mediocre service, not worth the price of 6k for 4 days. Limited.food options, run down buildings, not stroller friendly

2/10 Terrible

Ahmet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They told us they were overbooked and did not give our second room until we really argued with them. It was 7:30 pm by the time they gave us our second room. They knew we needed an extra bed in the room, they did not provide it until the third day of our stay. Overall, horrible experience
Stayed 4 nights in Dec 2024

4/10 Poor

jennifer

Travelled with group
We stayed here on our annual girls trip, I am the one that book the trip. I travel to Mexico or Caribbean every other month and l've never had a resort say they were giving you an upgrade only to be given a downgrade. We arrived at hotel and room wasn't ready, we went and ate and came back and they said it wouldn't be ready until 5:00-5:30, since we thought we were getting an upgrade and we needed a ground or first floor we waited and waited. When we finally got called up for our keys I asked him again this is a lst floor and ocean front they assured me again that it was. We get to out building and it was indeed not 1st it was 4th and it was not ocean front. We had all been up since 1:00 am so I knew if we went back we would never get a room so we just stuck with our room. Our air conditioner never worked properly electricity went off. TERRIBLE!!!! With that being said the lobby bar was great and beach waitress were good. Coffee shop girls were so nice to talk with every morning and made excellent coffee! Be careful eating jerk chicken I witness him use same tongs to put meat on drip raw chicken juice across cooked chicken then pick up and put on someone's plate! I didn’t eat the chicken after witnessing that. I wanted to love this resort, but I also wanted the room I paid for.

8/10 Good

basil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view.
Stayed 1 night in Dec 2024