On arrival, the receptionist was not at all welcoming. GRUMPY!!, where as the housemaid was the opposite. In the room, it was tidy and clean, however the toilet kept filling up in the bowl and taking ages to flush away, not enough towels, crockery, cutlery, glasses to cater for 4 people, and the toaster only worked it you stood there holding it down. The barbecue was disgustingly dirty. On handing the key back in to tell her about the toilet problem and toaster, she was just as grumpy as when we arrived.