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Casa Encantada

3.5 star property

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Property entrance
Deluxe Apartment, Multiple Beds, Non Smoking (San Francisco) | Private kitchenette | Fridge, microwave
Deluxe Apartment, Multiple Beds, Non Smoking, Courtyard View (El Sol) | Living room | Flat-screen TV
Deluxe Quadruple Room, Multiple Beds, Non Smoking, Courtyard View (Artista) | Room amenity
Courtyard

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
15 Dr. Coss Centro, Patzcuaro, MICH, 61600
  • Plaza Vasco de Quiroga (Plaza Grande)
    ‪2 min walk‬
  • Basque of Quiroga Square
    ‪4 min walk‬
  • Nuestra Senora de la Salud Basilica
    ‪7 min walk‬

Room options

View all photos for Deluxe Quadruple Room, Multiple Beds, Non Smoking, Courtyard View (Artista)

Deluxe Quadruple Room, Multiple Beds, Non Smoking, Courtyard View (Artista) | 1 bedroom, premium bedding, down duvets, iron/ironing board

Deluxe Quadruple Room, Multiple Beds, Non Smoking, Courtyard View (Artista)

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking (San Francisco)

Deluxe Apartment, Multiple Beds, Non Smoking (San Francisco) | 1 bedroom, premium bedding, down duvets, iron/ironing board

Deluxe Apartment, Multiple Beds, Non Smoking (San Francisco)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premier Double Room, 1 King Bed, Non Smoking, Courtyard View (Poeta)

Premier Double Room, 1 King Bed, Non Smoking, Courtyard View (Poeta) | 1 bedroom, premium bedding, down duvets, iron/ironing board

Premier Double Room, 1 King Bed, Non Smoking, Courtyard View (Poeta)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom, Non Smoking, Courtyard View (Colonial)

1 bedroom, premium bedding, down duvets, iron/ironing board

Deluxe Double Room, 1 Bedroom, Non Smoking, Courtyard View (Colonial)

  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking, Courtyard View (El Sol)

Deluxe Apartment, Multiple Beds, Non Smoking, Courtyard View (El Sol) | Living room | Flat-screen TV

Deluxe Apartment, Multiple Beds, Non Smoking, Courtyard View (El Sol)

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Apartment, 1 King Bed, Non Smoking (El Ave)

Deluxe Apartment, 1 King Bed, Non Smoking (El Ave) | Private kitchen | Fridge, microwave

Deluxe Apartment, 1 King Bed, Non Smoking (El Ave)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Sirena)

Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Sirena) | 1 bedroom, premium bedding, down duvets, iron/ironing board

Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Sirena)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room, Non Smoking, Courtyard View (Arbol)

Premium Quadruple Room, Non Smoking, Courtyard View (Arbol) | 1 bedroom, premium bedding, down duvets, iron/ironing board

Premium Quadruple Room, Non Smoking, Courtyard View (Arbol)

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Quadruple Room, Non Smoking, Courtyard View (Jardin)

1 bedroom, premium bedding, down duvets, iron/ironing board

Deluxe Quadruple Room, Non Smoking, Courtyard View (Jardin)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Nido)

Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Nido) | 1 bedroom, premium bedding, down duvets, iron/ironing board

Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Nido)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking (Gran Sala)

Deluxe Apartment, Multiple Beds, Non Smoking (Gran Sala) | Living area | Flat-screen TV

Deluxe Apartment, Multiple Beds, Non Smoking (Gran Sala)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, Courtyard View (Terraza)

Premium Suite, Multiple Beds, Non Smoking, Courtyard View (Terraza) | 1 bedroom, premium bedding, down duvets, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking, Courtyard View (Terraza)

  • 38.9 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Angel)

Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Angel) | 1 bedroom, premium bedding, down duvets, iron/ironing board

Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Angel)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Rosa)

Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Rosa) | 1 bedroom, premium bedding, down duvets, iron/ironing board

Premium Double Room, 1 King Bed, Non Smoking, Courtyard View (Rosa)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Encantada

Colonial hotel with spa services and coffee shop/cafe
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and spa services. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site.
Casa Encantada offers 12 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, Thai massages and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Casa Encantada. During your stay, you're just a quick walk from Plaza Vasco de Quiroga (Plaza Grande). Free WiFi in public areas, a bar and a coffee shop/cafe are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Plaza Vasco de Quiroga (Plaza Grande) and House of the Eleven Courtyards
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at Casa Encantada. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Patzcuaro hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Indoor pool (guest access)
  • Library

Family friendly

  • Access to nearby indoor pool
  • In-room microwave
  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 120 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1350 per vehicle (one-way)
  • Pet fee: MXN 120 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Casa Encantada offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Encantada Hotel Pátzcuaro
Casa Encantada Hotel
Casa Encantada Hotel Patzcuaro
Casa Encantada Patzcuaro
Hotel Casa Encantada Patzcuaro
Patzcuaro Casa Encantada Hotel
Casa Encantada Hotel
Hotel Casa Encantada
Casa Encantada Hotel
Casa Encantada Patzcuaro
La Casa Encantada Patzcuaro
Casa Encantada Hotel Patzcuaro
La Casa Encantada Hotel Patzcuaro

Casa Encantada Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 148 out of 178 reviews
Rating 8 - Good. 26 out of 178 reviews
Rating 6 - Okay. 3 out of 178 reviews
Rating 4 - Poor. 0 out of 178 reviews
Rating 2 - Terrible. 1 out of 178 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shanti, Ann Arbor

Stayed 3 nights in Nov 2024

8/10 Good

Keith, New York

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a hotel - an experience.
Wonderful, welcoming place. We came as strangers, left feeling like friends. Wexwill definitely return. The daily breakfast is a home cooked delight with authentic local cuisine served immaculately on artisanal dishes with local woven napkins. Every detail is an artist statement.
Stayed 3 nights in Oct 2024

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
Second stay picked a larger room this stay. The “nido” room is the smallest so just beware. The other rooms are much bigger. Very nice stay. Welcome cocktail and breakfast included. Very nice staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Sigrid, Austin

Travelled with family
Excellent hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Great breakfast, too
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely place, very friendly and comfortable. The breakfast is great with a beautiful Mexican style kitchen and a warm and friendly dinning room. The staff are friendly and helpful. The owner Victoria really makes the place welcoming. It was a great place to have a reunion with old friends.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are situated off a hacienda garden. Beautiful!
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ramiro, Carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 5 nights in Mar 2024

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Alondra

Disliked: Staff & service, property conditions & facilities
Olvidé ropa en el cuarto llame y simplemente dijeron que no las deje, antes me había hospedado y me parecía un buen lugar claro que antes no había olvidado nada, que pena que por una blusa y un par de jeans me diera cuenta que no puedo sentirme en confianza con el personal
Stayed 1 night in Nov 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Boutique Hotel
We loved this hotel, the room was spacious and comfortable, very clean. Friendly and helpful staff, breakfast was very good, we loved the atmosphere. Very conveniently located in downtown but not a noisy street. We would recommend it and visit again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Clay

Travelled with partner
Great little hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to explore Patzcuaro by foot, just off the main square but quiet with parking possible outside. Interior garden, excellent breakfast, and charming design. Staff also friendly and provide excellent advice for trips nearby. Pet friendly too. I wanted to stay longer than our two days.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
The hotel was very well cared for,. The room very clean, courtyard beautiful. Excellent staff and divine breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Sally

Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very cute and enchanting hotel. The rooms was huge and comfy. Would definitely stay here again. I highly recommend it. Thanks to the great staff for their kindness and excellent customer service!
Stayed 1 night in Dec 2023

10/10 Excellent

Gina M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casa is enchanting.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to both main plazas. The rooms were large and stocked with everything you need. It was convenient to have breakfast provided each day. The best part was the staff. They were extremely helpful. We were able to have our laundry done for us right there in the hotel. Also, if you are looking for tours in the area, contact the hotel ahead of time. They provided us with contact information for some great guides! We were picked up at the hotel and had a private tour customized to what we wanted to see. Definitely worth it!
Stayed 3 nights in Nov 2023

10/10 Excellent

Cecille, Sequim

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Super clean, friendly staff and the bed is very comfortable. Wish we’d have stayed more than one night but we were just passing through. We will be back and we highly recommend!
Stayed 1 night in Sep 2023