The house was beautiful and has great potential, but really needs some maintenance and better housekeeping. The surfaces were all either dusty, sticky, or had crumbs on them. I initially got a follow up from the owner within 30 minutes of notifying her our first night of all the issues we discovered, but never received a follow up after she sent the housekeeper back. The only reason we knew the cleaner had been back was because the door was left not only unlocked but opened, and only one of several issues were addressed.We couldn’t use the ice maker while we were there because the filter needed changed and the ice maker had mildew all inside of it ( which was reported but never cleaned). The owner sent a filter to us but no one ever showed up to replace it (I assume we were expected to replace it on our own). The air filters had about an inch of dust caked in them. Almost every blanket in the home was dirty or had stains on it, clumps of dog hair and dust all over the house, all three porches were covered in cobwebs and spiders, it obviously had not been cleaned in a long time. We couldn’t use the outdoor bar because of this, in addition to the grill being covered in food with dirty utensils. There was trash and broken glass all over the dock and around the boats. A lot of the stairwell spindles had nails sticking out or they were broken. The house wasn’t as advertised unfortunately. Just because it’s pet friendly doesn’t mean it should be dirty or have maintenance issues.