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PrideInn Plaza Nairobi Airport

4.0 star property

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Photo gallery for PrideInn Plaza Nairobi Airport

Front of property
Lobby sitting area
Bar (on property)
Premium bedding, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Signature Mall, Mombasa Road, Mlolongo, Nairobi County, 00501
  • Signature Mall
    ‪1 min walk‬
  • Nairobi National Park
  • Thika Road Mall
    ‪24 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Interior

Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Interior

Deluxe Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

PrideInn Plaza Nairobi Airport

Family-friendly hotel connected to the convention centre in Mlolongo with free valet parking
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking and free airport pick-up are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site.
PrideInn Plaza Nairobi Airport offers 64 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Mlolongo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at PrideInn Plaza Nairobi Airport. During your stay, you'll be connected to the convention centre and just a quick walk from Signature Mall. Features include free WiFi in public areas, free valet parking and free airport pick-up service.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6.6 mi (10.7 km) from Nairobi National Park and 14.3 mi (23 km) from Kenyatta International Convention Centre
  • Free airport pick-up shuttle service
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 15 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and a vending machine are also featured at the family-friendly PrideInn Plaza Nairobi Airport. A free shuttle from the airport to the hotel is free (available 24 hours). Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Mlolongo hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Shopping centre

Family friendly

  • Arcade/game room
  • Highchair
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Conference centre (1,000 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (60 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (60 centimetre high)
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height bed
  • Low-height counter and sink (60 centimetre high)
  • Low-height desk (60 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Portable shower seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (60 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (150 centimetre wide)
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
PrideInn Plaza Nairobi Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

PrideInn Plaza Nairobi Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 180 reviews
Rating 8 - Good. 33 out of 180 reviews
Rating 6 - Okay. 17 out of 180 reviews
Rating 4 - Poor. 12 out of 180 reviews
Rating 2 - Terrible. 2 out of 180 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

8/10 Good

Aldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay for travellers transiting in nairobi airport free airport pick up a plus
Stayed 1 night in Feb 2025

6/10 Okay

Gabriele

Travelled with group
Liked: Staff & service
Disliked: Amenities
The property is located next to what appears to be a busy highway inside a mall which requires 2 set of metal detectors to get in. Area does not feel safe at all. Hotel is well maintained, but its age started to show: mirror in the bathroom was partially broken in the back, door to the bathroom had the lock broken, empty soap dispensers and limestone was built up on the bathroom shower glass and sink. Staff was really nice and welcoming.
Stayed 1 night in Feb 2025

10/10 Excellent

Gilbert Robert

Stayed 3 nights in Feb 2025

10/10 Excellent

Onismo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services in a safe environment and the staff were very accomodating
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert, Glendora

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Aaron, Cabot

Stayed 1 night in Feb 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay. Main points: - Airport shuttle was incredibly helpful. The driver was there when I arrived, holding my name sign. He patiently waited while I went through passport control. - The rooms and its facilities were clean. - Some features available: fast wi-fi, mounted a/c unit, walk-in shower, small refrigerator, lockable safe, tea/coffee station. - Bear in mind if you might have a friend or family member briefly drop by your room for a chat, you could be up-charged. To avoid such nickel and dime extras, perhaps use their lobby, or consider more standard (us/uk) international hotel brands without this practice, or hotels with more substantial conference areas. - While the restaurant food service was good, their prices were *quite* exaggerated. There was a rib dish (the advertised house special) priced at almost $80 per person. Thankfully there are many other food options within the Signature Mall, or a short walkable distance outside the building past the parking lot. - Keep in mind you must insert your key card into a slot that allows power to turn on in your room. When you have to leave and take your key card, all things power out. So keep this in mind if you have perishables in the refrigerator.
Stayed 4 nights in Feb 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
It felt safe, clean, and welcoming! The staff made us feel like family!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again! It was perfect especially the staff. The convenience of the restaurant and the outdoor Linae was great. It was also great o have the mall and grocer next door. We will be back, Pride Inn!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Vamsy

Travelled with family
Liked: Staff & service, amenities
Old property but well maintained.
Stayed 1 night in Nov 2024

8/10 Good

Abdallah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were nicr and friendly….the room was very clean and specious., the carpet on the hallways needed attentions… there’s smell that were not pleasant sometimes around hallways. But I can say the hotel definitely deserves the price you’re paying.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Hotel is lovely We are traveling in a large group and they accommodated our request for some of our group to check in early because their planes arrived early. Airport pickup was on time and very professional. Rooms are clean and well-appointed. Beds are comfortable. Staff is just wonderful!
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice and pleasant stay before our safari trip. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Karlie, Whitehorse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gear properly and hotel but very odd surrounding area.
Stayed 2 nights in Jan 2025

8/10 Good

Jaemun

Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Comfort and Amazing Food!

The rating encompasses the attentive staff and the amazing on-site restaurant. Arriving after a long commute I appreciated that they allowed for early morning check-in. The front desk staff were so friendly in welcoming us. The rooms were just as shown, extremely spacious and the beds were comfortable. The room service was prompt and accurate each time. This would easily be a 5-star experience, the only reason this rating is reduced is because we had cold water in our room. We could not get a hot shower. This was supposed to be the same hotel we stayed in later on in our trip on the way back to our home country. Due to that reason, I forgo the second reservation and opted to go to another hotel. The restaurant that services the rooms are Ribs and Rhythm and that alone is worth your time here. We were blown away so much that we opted to dine in at the restaurant on the later visit back through Nairobi on the way back home to the US. The drinks were crafted to perfection, and the servers and staff were top-tier. The food was a 10/10. The lamb burgers, the pasta, the spring rolls (we still talk about this restaurant to this day). I would still recommend this place. I am certain that the water concern was situation-specific. It is also connected to a great mall! If you forgot any of your essentials while on your travels I am certain you would find it within the mall
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Amenities
Great
Stayed 1 night in Dec 2024

8/10 Good

Jaemun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Shinsuke

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We loved it! Will be back!
Stayed 1 night in Dec 2024