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Best Western Plus Westlands

4.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Westlands

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Lobby
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Karuna Road behind Sarit Centre, Nairobi, 00606
  • Sarit Centre
    ‪1 min walk‬
  • Westgate Shopping Mall
    ‪5 min walk‬
  • United Nations Office at Nairobi
    ‪7 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Westlands

Art Deco hotel with 2 restaurants and free breakfast
This hotel features 2 restaurants, 2 bars/lounges and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and laundry facilities.
Best Western Plus Westlands offers 101 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Westlands. During your stay, you're just a quick walk from Sarit Centre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Amenities include meeting rooms, laundry facilities and multilingual staff
  • Steps from Sarit Centre and 10 minutes on foot from Westgate Shopping Mall
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available. Public spaces have free WiFi.

The business-friendly Best Western Plus Westlands also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

Guests are served a free continental breakfast.
Best Western Plus Westlands has 2 restaurants on site.
24-hour room service is available.

Languages

Azerbaijani, English, French, Hindi, Swahili, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (120 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 31 2025 to May 31 2025 (dates subject to change):
  • One of the bars/lounges
The following facilities are closed on Tuesday and Wednesday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Westlands

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 5000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Best Western Plus Westlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 145 out of 200 reviews
Rating 8 - Good. 42 out of 200 reviews
Rating 6 - Okay. 7 out of 200 reviews
Rating 4 - Poor. 1 out of 200 reviews
Rating 2 - Terrible. 5 out of 200 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamilah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel could not be placed at a better location. Not too far from the airport, walking distance to restaurants, bars, museums, and shopping.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelsey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and close to the Sarit mall.
Stayed 5 nights in Feb 2025

10/10 Excellent

Elena, Rego park

Stayed 1 night in Jan 2025

8/10 Good

Nana Adjoa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location, literally right next to Sarit Centre (shopping mall). Very easy to get anywhere in Westlands either on foot or by car.
Stayed 13 nights in Jan 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find

Bit of a gem this hotel, efficient and helpful staff, nice and varied food, comfortable and clean rooms, everything I look for and a good location. I have found my stay here easy and enjoyable, I would return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property with the best breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

DESINENI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

yale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good property to stay at.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and easy. Friendly staff. Great food.
Stayed 1 night in Dec 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a stellar hotel that I would recommend staying. I will definitely come back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elena, Rego park

Stayed 4 nights in Dec 2024

10/10 Excellent

Vivek

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Will stay here again when I come back to Nairobi.
Stayed 8 nights in Dec 2024

8/10 Good

Paul

Stayed 1 night in Nov 2024

8/10 Good

Anil

Stayed 3 nights in Aug 2024

10/10 Excellent

Mohamed, DOHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice in Westlands

Great hotel. And great value for money.
Stayed 2 nights in Nov 2024

10/10 Excellent

CHANDRA, Hinckley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotlessly clean

Really great value for money. Spotlessly clean and really comfortable. Well located and packed up my breakfast for an early start.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and the staff were very friendly and welcoming.
Stayed 1 night in Nov 2024