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Golden Tulip Westlands Nairobi

4.0 star property

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Photo gallery for Golden Tulip Westlands Nairobi

Outdoor pool, pool umbrellas, pool loungers
Reception
Exterior
View from room
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Room service
  • Gym

Explore the area

Map
65 Muthithi Street, Nairobi, Nairobi, 00600
  • Sarit Centre
    ‪8 min walk‬
  • Nairobi National Museum
    ‪17 min walk‬
  • United Nations Office at Nairobi
    ‪8 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room - Commercial View

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room - Commercial View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite - Commercial View

Executive Suite - Commercial View | Frette Italian sheets, premium bedding, down duvets, minibar

Executive Suite - Commercial View

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite City View

City view

Junior Suite City View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room - City View

City view

Superior Room - City View

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Best Western Plus Westlands

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (203)
The price is CHF 128
for 1 room
includes taxes & fees
14 Jun - 15 Jun
Best Western Plus Westlands

About this property

Golden Tulip Westlands Nairobi

Art Deco hotel with 2 restaurants and health club
2 restaurants, an outdoor pool and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Golden Tulip Westlands Nairobi offers 94 accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down duvets and premium bedding. 65-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Golden Tulip Westlands Nairobi. During your stay, you're just a quick walk from Sarit Centre. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by foot from Sarit Centre and a 3-minute drive from Nairobi National Museum
  • Airport shuttle service available for a fee
Golden Tulip Westlands Nairobi offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 40 square feet (4 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Golden Tulip Westlands Nairobi. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Temptation Restaurant – This restaurant serves breakfast, lunch and dinner.
Café Lungo – On-site café. Open daily.
Volcano Bar – On-site sports bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Hindi, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 2,500 for adults and KES 1,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Café Lungo
  • Temptation Restaurant
  • Volcano Bar

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (40 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways
  • Lift (254 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: KES 6750
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: KES 6750

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Tulip Westlands Nairobi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for KES 5000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 2500 for adults and from KES 1200 for children
  • Airport shuttle fee: KES 6200 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: KES 6750 (subject to availability)
  • Late check-out fee: KES 6750 (subject to availability)
  • Rollaway bed fee: KES 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Golden Tulip Westlands Nairobi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Golden Tulip Westlands Nairobi Hotel
Golden Tulip Westlands Nairobi
Golden Tulip Westlands Hotel
Golden Tulip Westlands
Golden Tulip Westlands Nairobi Hotel
Golden Tulip Westlands Nairobi Nairobi
Golden Tulip Westlands Nairobi Hotel Nairobi

Golden Tulip Westlands Nairobi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 146 out of 318 reviews
Rating 8 - Good. 105 out of 318 reviews
Rating 6 - Okay. 43 out of 318 reviews
Rating 4 - Poor. 10 out of 318 reviews
Rating 2 - Terrible. 14 out of 318 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overall. Cheaper than some of the other well known brand name ones in the area. The elevators weren't working for much of my stay which was quite inconvenient.
Stayed 7 nights in Feb 2025

10/10 Excellent

JAMES

Stayed 1 night in Feb 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious, staff very helpful polite and friendly Easy access to bars and nightlife Shopping malls near by
Stayed 14 nights in Feb 2025

10/10 Excellent

Babatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an area that is close to shopping centers
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought this hotel was wonderful. Safe gated place. Breakfast buffet was amazing. It had a lot of variety and tasty food. Staff were very friendly and accommodating. I had to leave my baggage for a few days because I was leaving Nairobi and they were very kind to hold on to my bags. Overall I had a great experience
Stayed 2 nights in Jan 2025

8/10 Good

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure about 4 stars, yet a very decent place to spend your vacation.
Stayed 5 nights in Jan 2025

10/10 Excellent

Champak

Stayed 1 night in Jan 2025

8/10 Good

Champak

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service Overall everything was good
Stayed 4 nights in Jan 2025

10/10 Excellent

Champak

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jan 2025

10/10 Excellent

James, Jim Thorpe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean and pleasant stay. Thank you
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Disgraceful for a Golden Tulip

For a Golden Tulip hotel, this stay has been a huge disappointment. Although the staff have all been very good this hotel is in a very tired state and in desperate need of refurbishment. Lifts were not working throughout our stay so we were initially required to climb 2 or three flights of stairs with all our luggage from the basement parking. To access our room we were also required to use a flight of stairs to an alternative lift. Water being turned off with no notice for hours, then switched on briefly before being cut again, with no notice. Disgraceful for a Golden Tulip property. I will need a lot of convincing to come back
Stayed 2 nights in Dec 2024

8/10 Good

Nickson

Loved the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

Great service from the entire team.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and hotel

It was an amazing stay at the Golden Tulip ... very good stay, the restaurant was good, the breakfast was awesome, and the staff was the best! Very convenient location as well to go to CBD, Parklands, and other areas.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 4 days. Overall a good hotel with very comfortable and clean room. The room service to clean the room was really nice and did a good job daily. The front desk ladies during the day were not very friendly and few times I had asked them with directons or to help with Uber drivers (as I had one incident when the Uber driver didn't give me change) and they refused to help. However the guy in the evening was amazing and very helpful. He even helped to open my suitcase when I had lost the key. the hotel area is good and feels safe to walk around during the day. I wouldn't walk around at night especially if solo female. There is a shopping mall 5mins walk which had a supermarket and foodcourt. The breakfast in the hotel was very disappointing; I only ate once as had early start with tours but they did pack me fruits to take away when asked which was great. There was a pool upstairs but it was cold so never used it and it did look a bit run-down. They should consider cleaning or refurbishing it.
Stayed 3 nights in Aug 2024

8/10 Good

Govind

Liked: Staff & service, room comfort
Some off the basic finishing was not great
Stayed 4 nights in Oct 2024

6/10 Okay

Anthony

Stayed 4 nights in Aug 2024

8/10 Good

Suriya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

UDAY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Useless service

Hotel charged for second person inspite of i booked room for 2 adults. Its ridiculous. Staff urgues very rudely
Stayed 4 nights in Sep 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service
Overall a terrible experience. The property is mediocre, the service bad and there are lots of hidden fees. - bathroom was dirty when I arrived - the "king" bed was two small beds put together - they a very stingy with drinking water. Only two small bottles per day and they charge if you ask for more - staff failed to follow through on services they agreed to - they charge $40 if you want to bring a guest to the room You'll be happier at one of the many other hotels in Westlands
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher, Thornhill

Stayed 5 nights in Jul 2024

2/10 Terrible

ABDILKADIR

Business traveller
Disliked: Cleanliness, staff & service
terrible experience been there for 3 nights stay no house keeping and no air conditioning
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Great staff and great food

Good location, safe and great staff, but the hotel is in need of updating. The food was excellent. The water to shower also was not hot. It was lukewarm. I complained and waited 2 hours on the first day for it to be resolved only to be finally told that’s the hottest it gets. Disappointed
Stayed 5 nights in Jul 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
It was a nice hotel presentation wise just had issues with things not working and took a while to get sorted out
Stayed 1 night in Jul 2024