We loved our stay at Napili Shores. Great deck with a fantastic view and easy to get in and out to various locations, too. The Gazebo was the reason we knew about this place- after coming to the restaurant, I knew we needed to stay in this relaxed, peaceful place with an unparalleled restaurant! We were not disappointed.
We loved unit H233- air conditioned, great view and deck, comfortable bed. We'd love to see higher seats on the deck so plants don't block that view, and some general updating/deep cleaning on the interior. We asked for a bath/shower safety mat (were told not to contact front desk, but to use iTrip communications). Respose was "I'll have to go get one and bring it over", which made us feel like we were imposing. We DID get the mat delivered, that same day, and made a point to say thanks, because it was a safety issue for us. Never heard another word from iTrip during our stay until check out time.
Thank you for a great stay in this lovely, laid-back place. We were there for two weeks and enjoyed it very much.