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Serendipity

VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serendipity

Minibar, individually decorated, desk, blackout curtains
Mountain view
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life) | Minibar, individually decorated, desk, blackout curtains
Flat-screen TV, printers
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life) | Minibar, individually decorated, desk, blackout curtains

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
PIAZZA GARIBALDI 39, Naples, NA, 80142
  • Piazza Giuseppe Garibaldi
    4 min walk
  • Spaccanapoli
    9 min walk
  • Via San Gregorio Armeno
    15 min walk
  • Naples (NAP-Naples Intl.)
    61 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine) | Minibar, individually decorated, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself) | Minibar, individually decorated, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore) | Minibar, individually decorated, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking (Explore)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy) | Minibar, individually decorated, desk, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

Minibar, individually decorated, desk, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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The price is CHF 98
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includes taxes & fees
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About this property

Serendipity

Guesthouse connected to a shopping centre in Naples City Centre
A snack bar/deli, express check-in and express check-out are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Serendipity offers 5 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and printers. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Serendipity. During your stay, you'll be connected to a shopping centre and just a quick walk from Spaccanapoli. Enjoy features like free WiFi in public areas and a snack bar/deli.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • 9 minutes by foot from Spaccanapoli and a 4-minute drive from Via Toledo
There's a snack bar/deli on site. Public spaces have free WiFi. Serendipity also features tour/ticket assistance, express check-in, and room service (during limited hours).

This Naples guest house is smoke free.

Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • Street parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Serendipity B&B NAPLES
Serendipity NAPLES
Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples

Serendipity Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 89 out of 119 reviews" "
Rating 8 - Good. 27 out of 119 reviews" "
Rating 6 - Okay. 2 out of 119 reviews" "
Rating 4 - Poor. 0 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great place and very welcoming by Allesandria. Would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yong, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Jul 2024

10/10 Excellent

shing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Vadim

Stayed 1 night in May 2024

8/10 Good

Yihong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean, with friendly staff. A bit noisy outside.
Stayed 2 nights in May 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tim & Deb in Naples
We stayed 1 night. Picked for proximity to railway station. Excellent old style Italian building with high ceilings and balcony overlooking piazza, which was great for people watching!! Able to leave luggage while we explored. Area around hotel was typical 'Naples' very colourful. We couldn't locate any English speaking channels on TV eg for news. Access to free coffee, tea and wine glasses, plates , cutlery etc meant you could eat a simple breakfast in your room. The host Alessandra was friendly and helpful.
Stayed 1 night in May 2024

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spacious, comfortable rooms and super friendly staff. There were noises coming through the bathroom from outside. The area was very dirty and felt unsafe.
Stayed 1 night in May 2024

8/10 Good

Charles

Travelled with partner
Not somewhere to arrive in the dark but by day it’s great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location seedy.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Very modern and comfortable hotel! Host was amazing and had a beautiful gift for my partners birthday! Thanks again for everything and we loved as well the kitchen area to relax and have a coffee/ tea
Stayed 1 night in Oct 2023

6/10 Okay

Christos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area was full of transients, unsafe feeling which didn’t matter to me but I had my wife and baby with me. Elevator will not fit large suitcases only carry on. I expressed my disappointment and was told that was clearly stated in my booking. Fair enough that I didn’t rear that but why not show pictures of everything, not just the room. Show the area, the elevator and the building not just the room.
Stayed 1 night in Oct 2023

10/10 Excellent

Liad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little indie b&b.
I had a wonderful stay. The hostess Alessandra was so kind and helpful. She gave me great tips for the city, complete with a map and her suggestions were all spot on. The room was beautiful and had style as well. Clean and had everything you could need for a stay in this awesome city. Don’t be too put off by the activities outside the hotel at night. It is what it is. Don’t judge a book by its cover. Would stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Sharon

Stayed 1 night in Sep 2023

10/10 Excellent

Francisco Vargas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es increíble y el cuarto súper espacioso, remodelado de manera moderna y minimalista. A pesar de habernos quedado solo una noche el personal fue súper atento y nos dio recomendaciones. Conveniente porque se encuentra a 300 metros de la estación central de Nápoles. Sin embargo como cualquier gran ciudad estas zonas centrales no suelen ser bonitas y alrededor se siente un poco inseguro. Pero el lugar es increíble ya adentro 😉
Stayed 1 night in Sep 2023

10/10 Excellent

Wibe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms, was upgraded when I got there and the room was way better than how it was pictured. Alessandra is always in top of things making sure you are comfortable.

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
See pictures
Well… it’s obvious that the owners had friends write positive reviews. First off, it’s steps from the train station, which is great but a lot of people loitering outside and it’s a bit sketchy. Second it was hard to find and you had to climb three flights of stairs. Once you’re inside it’s beautiful and the lady was very nice and accommodating. It was fine for one night.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2023

2/10 Terrible

Patricia

Stayed 1 night in May 2023

10/10 Excellent

OLLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Boutique Hotel and Customer Service
Our stay couldn't be better! The location is within short distance to Napoli Centrale. The room, which is of a very nice contemporary design, is very spacious, clean and well maintained. I would suggest a wall clock of some sort to remind guests of the time. The free coffees, teas and lemon water are a big plus for tourists to begin their day. What impressed us the most were the hospitality and accomodation that we felt with the owner, Alessandra. She was so helpful, perceptive, informative and very pleasant. Not to mention, very friendly and would do whatever it takes to make us feel comfortable and homey. The actual location of the hotel seemed a bit "undersirable" at first, because it was in the center of a busy piazza, but we felt accustomed to it after Day 1. Overall, it was safe to walk around as there are people (locals and tourists) walking on the streets and sidewalks all day long. On most days, we felt safer with local and national police patrol cars on site. I would strongly recommend this place to anyone who wants to visits Naples and a good base to visit Sorrento, Positano and the Amalfi Coast.
Main Hallway/Dining
Coffee, Teas and Kitchenware Shelf
Dining Tables and Chairs
Interior Room #1
Stayed 4 nights in Jun 2023

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the properties conditions, very clean and confortable, great and conveniently located. The staff and service was excellent, but unfortunately in occasion the surrounding area was not at the level of the quality of the property.
Stayed 4 nights in Jun 2023