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Tru by Hilton Nashville Downtown Convention Center

2.5 star property

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Photo gallery for Tru by Hilton Nashville Downtown Convention Center

Outdoor pool, pool loungers
Courtyard
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
500 Rep John Lewis Way South, Nashville, TN, 37203
  • Music City Center
    ‪4 min walk‬
  • Bridgestone Arena
    ‪6 min walk‬
  • Broadway
    ‪9 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

BBQ/picnic Area

Home2 Suites by Hilton Nashville Downtown Convention Center

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (1010)
The price is CHF 325
for 1 room
includes taxes & fees
28 May - 29 May
Home2 Suites by Hilton Nashville Downtown Convention Center

About this property

Tru by Hilton Nashville Downtown Convention Center

Hotel with free breakfast, a short walk to Bridgestone Arena
Along with an outdoor pool, this hotel has a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Tru by Hilton Nashville Downtown Convention Center offers 116 accommodations with a hairdryer and an iron/ironing board. 58-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Nashville Downtown Convention Center. During your stay, you're just a quick walk from Bridgestone Arena. You'll find features such as free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Music City Center and 6 minutes on foot from Bridgestone Arena
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Tru by Hilton Nashville Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Free breakfast is available daily. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Tru by Hilton Nashville Downtown Convention Center. For a fee, parking is available.

Smoking is allowed in designated areas at this Nashville hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch LCD TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 39 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Nashville Downtown Convention Center Hotel
Tru Hilton Convention Center Hotel
Tru Hilton Nashville Downtown Convention Center
Tru Hilton Convention Center
Tru by Hilton Nashville Downtown Convention Center Hotel
Tru by Hilton Nashville Downtown Convention Center Nashville

Tru by Hilton Nashville Downtown Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 850 reviews
Rating 8 - Good. 186 out of 850 reviews
Rating 6 - Okay. 46 out of 850 reviews
Rating 4 - Poor. 24 out of 850 reviews
Rating 2 - Terrible. 26 out of 850 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Urich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean. Easy check in and the staff were amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

Nikota

Stayed 1 night in Feb 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. Breakfast was included and was beyond your typical ‘breakfast is included’ options. Staff was more than accommodating!
Stayed 1 night in Feb 2025

6/10 Okay

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Tru both when I travel for business or for a fun weekend away. Great front deck and dining employees. Easy access and spacious rooms!
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and always helpful. Room was clean and the bathroom was stocked. Would recommend to anyone going to a concert at Bridgestone or wanting to stay downtown
Stayed 2 nights in Jan 2025

10/10 Excellent

Kalon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10!

We’ve never stayed at a Tru by Hilton before, but I can’t say enough positive things about this hotel! Breakfast was hot and so many choices, afternoon snacks and drinks in the lobby, clean rooms…highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kevin

Stayed 2 nights in Jan 2025

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good amenities and nice staff. We live the downtown Nashville area and will definitely be back
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing people that work there! Left my blanket and it was sent out immediately! Great customer service! Clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location! Just minute walks away from the best downtown bars and Nashville bar bike.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located at walking distance from the main attraction, Broadway. But it’s far enough to where you don’t get affected by anything that happens around you.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Amenities
Would definitely stay here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

FENGYE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The game room and workout room on the main floor is great and it’s all included in the price of your stay (shuffleboard, pool tables, board games, TVs, lounging areas, hot chocolate/coffee/tea). The front doors are only accessible with a room key after hours. It’s just one block from the ice arena and walkable to everything. Everything felt modern and clean. Would recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

Dominick

Stayed 3 nights in Dec 2024

10/10 Excellent

Tracy L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast
Stayed 3 nights in Dec 2024

2/10 Terrible

Jonathan

Stayed 3 nights in Dec 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities

It’s ok

It was ok. The location is good to walk to Broadway. The rooms are very small, but it was just 2 of us so it was doable. Rooms were clean. Bed was so flat and not very comfy. There were 3 pillows, all terrible. Husband went to ask for more pillows and they acted confused about what a pillow was. We went to Walmart and bought 2 pillows otherwise we were not going to be able to sleep. Had the breakfast one morning and it was ok. I’d stay again if the price is right, otherwise I’d probably pick somewhere else.
Stayed 4 nights in Dec 2024

6/10 Okay

TERRY ANN

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities
Front desk 10 stars, location awesome, safe parking, pet friendly (small designated relief area, 5th floor parking area). Unfortunately, negatives outweigh the possibility of a return. There is a small spot in front of hotel to check in. For a fee, there is secure parking, elevator to each floor (be prepared for a long wait in the AM). No fancy decor, very straightforward rooms, no perks. Walking distance to Broadway, lots of homeless. They are on every corner, but do not harrass.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to a concert at Bridgestone Arena. It is a short walk from hotel. Parking garage below the hotel is safe and convenient. Complimentary breakfast included with a variety of items.
Stayed 1 night in Dec 2024