HI New Orleans - Hostel

2.0 star property

Choose dates to view prices

Photo gallery for HI New Orleans - Hostel

Front of property
Fridge, microwave, oven, stovetop
Blackout curtains, free WiFi, bed sheets
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
1028 Canal Street, New Orleans, LA, 70112
  • Bourbon Street
    ‪4 min walk‬
  • Caesars Superdome
    ‪12 min walk‬
  • Ernest N. Morial Convention Center
    ‪2 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪25 min drive‬

Room options

Bed in All-Gender 8-Bed Accessible Dormitory

  • 22.0 sq m
  • Sleeps 1
  • 4 Single Bunk Beds

Bed in All-Gender 8-Bed Dormitory

  • 35 sq m
  • Sleeps 1
  • 4 Single Bunk Beds

Bed in a Men's 8-Bed Dormitory

  • 35 sq m
  • Sleeps 1
  • 4 Single Bunk Beds

Bed in a Women's 8-Bed Dormitory

  • 36.4 sq m
  • Sleeps 1
  • 4 Single Bunk Beds

Bed in a Men's 6-Bed Accessible Dormitory

  • 22 sq m
  • Sleeps 1
  • 3 Single Bunk Beds

Bed in All-Gender 6-Bed Dormitory

  • 31 sq m
  • Sleeps 1
  • 3 Single Bunk Beds

Bed in a Men's 6-Bed Dormitory

  • 31 sq m
  • Sleeps 1
  • 3 Single Bunk Beds

Bed in a Women's 6-Bed Dormitory

  • 31 sq m
  • Sleeps 1
  • 3 Single Bunk Beds

Bed in a Women's 4-Bed Accessible Dormitory

  • 22.0 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

Bed in All-Gender 4-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

Bed in a Men's 4-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

Bed in a Women's 4-Bed Dormitory

  • 22 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

Suite, Accessible ((ADA) Private Queen Ensuite)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite (Private Queen Ensuite)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Accessible ((ADA) Private Queen and Bunks Ensuite)

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Suite (Private Queen and Bunks Ensuite)

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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About this property

HI New Orleans - Hostel

Hostel with a 24-hour front desk, steps from Saenger Theatre
A restaurant, a snack bar/deli and a microwave in a common area are available at this smoke-free hostel. WiFi in public areas is free. Other amenities include a fridge in a common area, laundry facilities and a 24-hour front desk.
HI New Orleans - Hostel offers 44 air-conditioned accommodations, with blackout curtains. This New Orleans hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is provided on a daily basis.
HI New Orleans - Hostel's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Amenities include laundry facilities, a lift and a communal living room
  • Guests have great things to say about the helpful staff and the location
  • Steps from Saenger Theatre and 4 minutes on foot from Bourbon Street
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. HI New Orleans - Hostel also features an arcade/games room, laundry facilities, and an ATM. A complete renovation of HI New Orleans - Hostel was completed in July 2019.

This New Orleans hostel is smoke free.

On-site venue – café.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (114 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 2 buildings
  • 5 floors
  • Built in 1899
  • Communal living room
  • Renovated entire property - July 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Shared kitchen access

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 48 mi (77 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at HI New Orleans - Hostel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HI New Orleans Hostel
Hi Orleans Hostel Orleans
HI New Orleans - Hostel New Orleans
HI New Orleans - Hostel Hostel/Backpacker accommodation

HI New Orleans - Hostel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 435 out of 541 reviews
Rating 8 - Good. 71 out of 541 reviews
Rating 6 - Okay. 15 out of 541 reviews
Rating 4 - Poor. 7 out of 541 reviews
Rating 2 - Terrible. 13 out of 541 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Petrina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hostel but.....

Hostel was clean, eco friendly, all but one staff member were great, was nice to be able to leave luggage in locker room after checkout until ready to go to airport and the rooms were designed comfortability- only complaints price was a little for not being able to change the settings on the ac/heater settings were locked we asked the front desk to unlock they said no they had to change it we asked them to turn down the ac to 69 was told can only go down to 70 and then she never changed it for us so room was a little too warm insulation not so good in the old building so added to humidity and too warm for us and towels would not dry out becuae of the humidity, internet didnt work so TV wouldn't work either. Would stay again truthfully if price was lower or for the going price if could control ac/heater and tv and internet worked.
Stayed 2 nights in Feb 2025

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very approachable and helpful staff, areas were clean and you had your own space that felt safe and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable

Too many hoops to jump through and the air was not working properly. It was hot in our room and the air remained on 65 but 77 in our room. For $940 for the night, Superbowl or not, it could have been better. Plus we had to park almost half a block away and walk with luggage. The hotel said parking available. It needs to specify on the hotel website that it is not on the grounds. We will not stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

patrick

Stayed 3 nights in Feb 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hostel. I never stayed at one before but it was my only choice two days before the Super Bowl. I would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

sanju

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Bowl 2025

It was a hostel. We stayed in room 409. Has its own bathroom. Worth extra cost. Was just like a hotel. Safe and excellent and great location.
Stayed 2 nights in Feb 2025

8/10 Good

michael

Business traveller
Liked: Property conditions & facilities, room comfort
It was okay. The only thing great about it was the bed was extremely comfy so there is that. There was no where to put my big duffle bag so that is something to improve on is have bigger spaces to lock up bigger bags because of the middle aged men in my room trying going through my duffle bag.
Stayed 3 nights in Feb 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so cool and great. Friendly atmosphere no weird vibes. Went by myself superbowl weekend but met so many cool people that I hung out with. Would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Austin

Stayed 1 night in Feb 2025

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities
Our first time staying at a hostel and I loved it! The staff was very helpful and the location was very convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Tanica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

FME- Fortifying Moms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and convenient and the people were friendly and very respectful. I enjoyed my stay!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities

First Hostel experience

This was my first time at a hostel. I think the hostel experience depends on who ends up in your room. Unfortunately the women in my room did not abide by the quiet hours. Some even coming in the room at 2 a.m. turning the lights on and drinking alcohol and eating while others are trying to sleep. I think the experience would be better if rules were implemented and enforced for the best experience for guests. If individuals would like to eat and drink they should go to the kitchen or lobby. Bathrooms were big as they offered small items people may have forgotten. Some of the bathrooms were messy and guests did not adhere to the cleaning requests on the back of the bathroom door.
Stayed 2 nights in Feb 2025

10/10 Excellent

Xaymarny

Business traveller

10/10

This place is awesome and best for hostel Alots of thinks to do and near by
Stayed 3 nights in Feb 2025

10/10 Excellent

Qween

Business traveller
Incredibly friendly and welcoming
Stayed 2 nights in Feb 2025

10/10 Excellent

Zain

Stayed 2 nights in Jan 2025

10/10 Excellent

Eddie

Stayed 3 nights in Jan 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hostel is impressively modern, new, and beautifully designed. My private room, featuring one full bed and two bunk beds, was surprisingly spacious and well-appointed. Both the room and the bathroom were sleek and contemporary. The location is another standout feature, being conveniently close to the French Quarter, which is perfect for exploring the area. I also appreciated the option to store luggage in lockers before check-in, which added to the convenience. The communal kitchen and dining area, complete with a large fridge, is a nice touch for those who want to prepare or store food. However, there were notable drawbacks. While the provided breakfast (boiled eggs, unsweetened cereal, and bread) was underwhelming, this isn’t a dealbreaker since the French Quarter offers plenty of dining options. My biggest concern was the lack of cleanliness during my three-night stay. The hostel refused to clean the room, citing staff shortages, and the hallways were often overflowing with trash, accompanied by a lingering unpleasant smell. Overall, this hostel has a lot of potential due to its modern amenities and prime location, but the lack of cleanliness and maintenance was disappointing. A stronger focus on housekeeping would make this place truly outstanding.

10/10 Excellent

Persephone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about this conveniently placed home away from home in the heart of Downtown New Orleans. Always enjoy my stays here and with a genuinely friendly and welcoming staff, as well as an almost guranteed meeting of other guests that come from various parts of the world, you may very well find yourself making at least a few friemds by the end of your stay. Bonus points for the fully stocled kitchen and daily breakfast, and also for the attached restaraunt next door. A perfect gem of a hostel that is hidden in plain sight, just a trolley away from the Mississippi River and Bournom Street! :)
Stayed 1 night in Jan 2025

6/10 Okay

Christopher

Stayed 1 night in Jan 2025