Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Reception
Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Double Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Wall Street
    ‪6 min drive‬
  • Brooklyn Cruise Terminal
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

Room (Small)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Double Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room (Medium Skyline)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Ace Hotel Brooklyn

Luxury hotel with fitness centre and 24-hour front desk
A fitness centre, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and wedding services. Change of towels is available on request
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the overall comfort and spaciousness
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Prospect Park
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Ace Hotel Brooklyn also features a fitness centre, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveller Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 948 out of 1224 reviews
Rating 8 - Good. 186 out of 1224 reviews
Rating 6 - Okay. 53 out of 1224 reviews
Rating 4 - Poor. 19 out of 1224 reviews
Rating 2 - Terrible. 18 out of 1224 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

JANICE, TAMPA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable suite. Very crowded lobby with people on laptops everywhere. Restaurant was closed. Biggest complaint - no in room coffee service. Coffee available in the lobby after 7am, but not good and $7 a cup. With very cold, nasty weather, very inconvenient to go out to find good morning coffee.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiara

Stayed 1 night in Jan 2025

6/10 Okay

Aileen

Travelled with family
It was OK- the front desk was friendly enough. 70s decor including macrame rugs on the wall. Nothing bad, but I wouldn't stay a second time though.
Stayed 2 nights in Feb 2025

10/10 Excellent

philip, kinderhook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near downtown Brooklyn
Stayed 1 night in Dec 2024

10/10 Excellent

Teodora

Stayed 3 nights in Jan 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I look forward to my next visit to Brooklyn!

What a fun and comfortable stay in this lovely mid-century venue. I felt a big smile erupt each time I walked through the lobby because of the awesome vibe. There was also a work area with proper plugs for the remote community, a lovely unique gift shop and a bagel shop with coffee and juice as well. I. Our room was an old turntable with a selection of vinyl records and a guitar on stand was part of the adorable decor. Two blocks away is the DeKalb food court with every type of food imaginable and everything we tried in our four-night stay was tasty and reasonably priced. All kinds of great shopping, a One Medical clinic, a dentist and a Target were in the same DeKalb location.
Street art nearby
A tree dusted in snow
Lighting at the Ace Hotel’s entry
Street art nearby
Stayed 4 nights in Feb 2025

10/10 Excellent

Keisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jesus is an angel!

I’ve always had good experiences at the Ace Hotel, but this experience was exceptional because of Jesus at the front desk! I arrived late at night after a long international flight and had been out of the country for several months so my credit cards weren’t working! Jesus was not only patient but kind And accommodating. The next day, this gym of a human being even checked on my family! Thanks, Jesus for making our stay spectacular!
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility. Quite corner. Housekeeper staff did good job. The front desk staff was ok. Hotel doesn’t have parking garage but they have arranged parking fee $35/night from across the street parking garage.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shira

Stayed 2 nights in Jan 2025

10/10 Excellent

Julian

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best

Absolutely loved it - affordable, well appointed and practical location.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
beautiful property, I enjoy myself. the only thing I didn't like was hearing and feeling the train under me. besides that, it was a good stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Nina, Rutherford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ace is consistently a great place to stay. Close to the subway and Manhattan.
Stayed 1 night in Feb 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay here overall! Pros: room was aesthetically pleasing and very clean, super comfy bed, great location in BK super close to the A train and easy to get to and from JFK, lively lobby bar Cons: our shower had very low water pressure, proximity to the subway means you can feel the slight rumbling of the trains even on a high floor, fire alarm tests were conducted 2 mornings in a row without advance notice, “skyline view” room faced directly into apartment building across the street. An overall solid option for this neighborhood, but not sure it’s totally worth the price.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eduart

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel was very nice and cozy. The room was very clean, the bed very comfortable and the sheets were very clean. Pillows were soft but very comfortable. The waiter at the bar was very friendly and polite. Food was expensive at the property. We went for a concert at the Barclay center and the distance from hotel was just 10 minutes. You did not need a car or taxi to go there. The neighborhood was really safe to walk. Overall the hotel was the perfect choice for cleanliness and the convenience. We will go again if we need to.
Stayed 1 night in Feb 2025

10/10 Excellent

Baltej

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
This place was incredible. The bedding was dreamy, the space was quiet for a city. The staff was friendly. I’d definitely book again
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has great energy ! Staff are warm and friendly. Beds are comfortable, food is good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the more unique hotels I’ve stayed in. The staff were super friendly all weekend. Great bagel spot connected to the hotel for breakfast. Directly across the street from the AC line. A 5 minute walk to any store you can think of. I’ll definitely stay here again. The only thing I’d caution - if you like a more lowkey hotel, this is not the place for you. The lobby was packed with people at all hours, every single day I was there. They also have live DJs on different nights. I didn’t mind either of these things, but I could see how that would turn people off.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Nancy

Stayed 1 night in Feb 2025