Aloft New York Chelsea

3.0 star property

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Photo gallery for Aloft New York Chelsea

City view
Reception
Down duvets, minibar, in-room safe, desk
View from property
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
132 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Aloft New York Chelsea

Hotel with a 24-hour front desk, a short walk to Madison Square Garden
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Aloft New York Chelsea's great location. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a computer, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Re:Fuel – On-site restaurant.
WXYZ Bar – On-site bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 50 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 to 20 for adults and USD 20 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 20 for adults and USD 20 to 20 for children
  • Off site parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 631 reviews
Rating 8 - Good. 127 out of 631 reviews
Rating 6 - Okay. 41 out of 631 reviews
Rating 4 - Poor. 14 out of 631 reviews
Rating 2 - Terrible. 12 out of 631 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay
Beautiful new midtown hotel.The rooms are spacious.Nice hot shower and daily housekeeping.Would definitely recommend this place
Stayed 3 nights in Dec 2024

8/10 Good

Tere

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dyman

Stayed 2 nights in Dec 2024

8/10 Good

kelly, wake forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will come back
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2024

8/10 Good

Kristyn

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Stayed 3 nights in Dec 2024

10/10 Excellent

Armando J.

Stayed 3 nights in Nov 2024

10/10 Excellent

Edner

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators were slow
Stayed 6 nights in Nov 2024

10/10 Excellent

Kristine

Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Lu

Stayed 4 nights in Nov 2024

10/10 Excellent

howard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, we will be back
Stayed 1 night in Dec 2024

10/10 Excellent

Brendan

Had a wonderful stay
Stayed 1 night in Dec 2024

10/10 Excellent

Tenzin Doma

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Dr. Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Penn Station
The Hotel was perfect and beds are so comfortable. Wish we had more time to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Mouhamadou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel tiene excelente ubicación, empleados excelentes amables.
Stayed 4 nights in Dec 2024

10/10 Excellent

Amanda Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Friendly staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bermet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. New hotel feel. Great stay for nyc
Stayed 4 nights in Nov 2024