Hyatt Regency Times Square

2.0 star property

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Photo gallery for Hyatt Regency Times Square

View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Designer toiletries, hair dryer, towels, soap
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
1605 Broadway, New York, NY, 10019
  • Times Square
    ‪1 min walk‬
  • Rockefeller Center
    ‪6 min walk‬
  • Radio City Music Hall
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

Room, 2 Double Beds, Accessible Bathtub, Corner

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Times Square View)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Times Square View)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Times Square View)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hyatt Regency Times Square

Hotel with a 24-hour front desk, steps from Times Square
This smoke-free hotel features a business centre, a 24-hour front desk and a computer station. WiFi in public areas is free. Additionally, express check-out, a porter/bellboy and a front desk safe are on-site. Housekeeping is available on request.
Hyatt Regency Times Square offers 795 accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Hyatt Regency Times Square. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a computer
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Times Square and Ambassador Theatre
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Hyatt Regency Times Square also features multilingual staff, express check-out, and a front desk safe.

This New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 25 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay (maximum USD 275 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Pet fee: USD 125 per pet, per stay (maximum USD275 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Times Square Manhattan
Crowne Plaza Times Square Manhattan
Times Square Manhattan Crowne Plaza
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Times Square Manhattan Hotel

Hyatt Regency Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1577 out of 3220 reviews
Rating 8 - Good. 762 out of 3220 reviews
Rating 6 - Okay. 456 out of 3220 reviews
Rating 4 - Poor. 223 out of 3220 reviews
Rating 2 - Terrible. 202 out of 3220 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Loved the property itself. The bar was great and the bartender, Phil was great. However, I had no hot water in my room and even after I informed the front desk of the issue they did not have the problem fixed. I even gave a time frame when I would be gone so that they would have time to fix it. Still, it wasn’t fixed. I asked for another room and the front desk lady curtly said, “well, we can do that but you will have to move your things to the next room yourself!” She then changed her tune claiming that she only told me that I’d have to pack my own clothes. Them, the bellman was never sent as I had requested after telling the front desk that I needed to get ready to go to a show. My room Was not the only one with hot water issues. I talked to a lady at the bar who was complaining about the same thing. Also, I do wish there was an in-house gym. I was told that we had to walk several blocks to another building to access a gym. That was very inconvenient
Stayed 2 nights in Nov 2024

6/10 Okay

Taylor

Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, steps from Times Square
We loved our stay here! It was steps away from Times Square and there were many options for restaurants nearby. It was within easy walking distance of Rockefeller Center and Fifth Avenue. I appreciated the security measures, like checking that you have a room key before allowing you to go up to the rooms. There is a little store for a quick breakfast in the morning. Our room was spacious and comfortable. We had a great time!
Stayed 2 nights in Dec 2024

6/10 Okay

David

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Low quality at a very high price
Although the location was great, the condition of the room was very poor. The bath tub was very old and peeling, the walls were dirty, the carpet was stained and had not been cleaned. The towels had holes and were very old and looked like cleaning rags. The room was never dusted or properly cleaned. We paid over $750 per day and the toilet paper provided was the lowest quality and probably the cheapest. It is an absolute disgrace to pay that much money and be subjected to such a low quality environment.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Simon

Travelled with family
Disliked: Staff & service
Time square view
Close to Times Square .. no good breakfast available
Stayed 4 nights in Sep 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Travelled with family
needs updating
Stayed 3 nights in Dec 2024

10/10 Excellent

bryan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Convenient to attractions and shopping
Stayed 4 nights in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy in and out. Very busy place and very friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Location
Stayed 3 nights in Dec 2024

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, and great customer service!!! 2nd time to NY, and stayed here both times.. Such a great experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Times Square is amazing
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Clean, and comfortable bed. Very hot and hard to regulate the heat. Maintenance came and opened our window to cool off the room. There is no restaurant on site. Grab and Go Cafe for coffee in the morning takes about 45 minutes in line. Two gentlemen doing their best. The lack of amenities is why the 3 stars.
Stayed 2 nights in Dec 2024

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
Heating failed on wintery day, outdoor temp 34 degrees F. Staff quickly attended and attempted repair. Unable so brought electric heater and blanket for 3 nights. Cold air continued from fan. Expect better for US$900 per night.
Stayed 3 nights in Dec 2024

8/10 Good

Molly

Travelled with group
Liked: Cleanliness, staff & service
The property and room were both great. Wonderful location with lots do. The only negative was hot water. The showers we took were cold. After calling the front desk it sounds like it’s a continual issue at the hotel. Had to run the water for about 10 minutes and the hottest it got was luke warm.
Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Outstanding. The Location is Perfect & walking distance to Everything. Enjoyed our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Rene

Stayed 1 night in Nov 2024

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024