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Hyatt Regency Times Square

2.0 star property

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Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Miscellaneous

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
1605 Broadway, New York, NY, 10019
  • Times Square
    ‪1 min walk‬
  • Rockefeller Center
    ‪6 min walk‬
  • Empire State Building
    ‪19 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible Bathtub, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible Bathtub, Corner

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Corner

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Times Square View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Times Square View)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Times Square View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Times Square View)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Times Square View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Times Square View)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Corner

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior detail

Millennium Hotel Broadway Times Square

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.8 out of 5, Good, (5123)
The price is CHF 376
for 1 room
includes taxes & fees
26 Apr - 27 Apr
Millennium Hotel Broadway Times Square

About this property

Hyatt Regency Times Square

Hotel with a 24-hour front desk, steps from Times Square
This smoke-free hotel features self parking, a 24-hour front desk and a computer station. WiFi in public areas is free. Additionally, express check-out, a porter/bellboy and a front desk safe are on-site. Housekeeping is available on request.
Hyatt Regency Times Square offers 795 accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 65-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Hyatt Regency Times Square. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a computer and multilingual staff
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Times Square and Ambassador Theatre
  • Dogs welcome for a fee
As a guest of Hyatt Regency Times Square, you'll find multilingual staff, express check-out, and a front desk safe. A computer station is on site and WiFi is free in public spaces. Hyatt Regency Times Square also features a porter, an ATM, and a lift. Parking is available for a fee. A complete renovation of Hyatt Regency Times Square was completed in July 2025.

This New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 100 per day)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 25 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay (maximum USD 275 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day
  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Covered self-parking fee: USD 100.00 per day
  • Pet fee: USD 125 per pet, per stay (maximum USD275 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Times Square Manhattan
Crowne Plaza Times Square Manhattan
Times Square Manhattan Crowne Plaza
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Times Square Manhattan Hotel

Hyatt Regency Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1579 out of 3225 reviews
Rating 8 - Good. 765 out of 3225 reviews
Rating 6 - Okay. 456 out of 3225 reviews
Rating 4 - Poor. 223 out of 3225 reviews
Rating 2 - Terrible. 202 out of 3225 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Dec 2024

2/10 Terrible

Sklkim

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty no hot water no temperature control thermometer was broken
Stayed 1 night in Dec 2024

2/10 Terrible

Kara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel had scheduled to close for remodel but didnt notify us prior or during our stay until the last day there since it was the day they were shutting down. The restaurant/coffee shop were not open while we were there. The air did nit work. The drink machines in the hallways had been removed.
Stayed 3 nights in Jan 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and clean. You can walk everywhere, was very convenient.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great at all
Hotel was in a great location. It was not very clean. There was a wall pealing in the bathroom with mold. The shower was old and looked horrible. Shower curtain had yellow stains. The water was warm and would turn to freezing cold during the shower. We were only given 3 towels, no bathmat and 1/2 a roll of Tp. It was not at all like the pictures and there was no food service at. Which we were depending on.
Behind toilet -large peeling panel with mold behind
Vent
Bathtub
Stayed 2 nights in Jan 2025

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful when we checked in without out baggage as it had missed our connecting flight. All the staff throughout the hotel were friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Catherine R

Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Great Stay. Easy Check in and the overall stay couldn't have been better. We loved the access to Times Square as well as the whole City. Thanks, Crown Plaza for the time spent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Sonia

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

Demosthenese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Oct 2024

4/10 Poor

Summer

Stayed 3 nights in Dec 2024

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Julia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience, room cleaning was not done every day, they didn’t store luggage when we had to check out and asked people to pay for external storage places. No coffee shop, very rude staff.
Stayed 5 nights in Dec 2024

6/10 Okay

Shelby

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Location is the only perk
The location in Times Square was amazing, as was the view, and the service was excellent. This is what you are paying for and getting. Everything else is mediocre at best. The bed was one of the worst hotel beds I've slept on - I've had a better hotel bed in very cheap hotels. There are no microwaves or refrigerators in the rooms, so do not plan on keeping any leftover food! The paint was peeling off the bathtub, the a/c setting was not changeable (it is just whatever the hotel is set at, you can crack the window, though, if the temperature outside works), and there is only one rolling office-type chair to sit in in the room other than the bed.
Stayed 3 nights in Dec 2024

2/10 Terrible

gary wayne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Nicholas

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Tracy

Stayed 2 nights in Dec 2024

2/10 Terrible

Marie

Disliked: Property conditions & facilities
Nothing was ready when we got there and we had to cancel the other room.
Stayed 1 night in Dec 2024

2/10 Terrible

Ronda

Travelled with family
Disliked: Staff & service, amenities
BEWARE! The property is not as advertised. It does not have a bar, nor does it have a coffee shop; however, these are advertised within the elevators. There are no vending machines or a convenience store within the hotel. We had to ask for water and the request resulted in an attitude from the person at the front desk. Additionally, upon checkout, I was charged $40 a day service fee after paying for my stay on Expedia. I was asked for my credit card when checking in for incidentals. I was not informed until check out that there would be the service fees. I’m still confused about what service was provided, especially since there was nothing available for us. This was the worst hotel I have ever stayed in at this price point.
Stayed 2 nights in Jan 2025

4/10 Poor

Mitzi Harris

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Crowne Plaza for the last 22 years. Their cafe was closed, restaurant and bar closed, no room service, electric outlets in bathroom did not work, had to keep asking for towels, etc. We had to check out today at 11:00 and didn't fly out till 7:00. They informed us then they would not od our luggage and we could taje it 3 blocks to store it plus a $30 fee. Had to take it down 2 flights of steps. I feel we should be reimbursed for thos expense since it's usually not a fee and compensate d somehow for not having the ammenities they advertised. Very disappointed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is great
Stayed 1 night in Jan 2025