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Hilton Garden Inn Queens/JFK Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Queens/JFK Airport

Exterior
Lobby
Lobby
Reception
In-room safe, desk, laptop workspace, free cots/infant beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
14818 134th St, Jamaica, NY, 11430
  • Aqueduct Racetrack
    ‪6 min drive‬
  • Resorts World Casino
    ‪7 min drive‬
  • UBS Arena
    ‪12 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪8 min drive‬

Room options

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, free cots/infant beds

One King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, free cots/infant beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

In-room safe, desk, laptop workspace, free cots/infant beds

Standard King

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 2 Double Beds (Drinks & Snacks)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Two Doubles

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Standard Queen | In-room safe, desk, laptop workspace, free cots/infant beds

Standard Queen

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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The price is CHF 228
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includes taxes & fees
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About this property

Hilton Garden Inn Queens/JFK Airport

Eco-certified hotel with free airport shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and conference space.
Hilton Garden Inn Queens/JFK Airport offers 192 accommodations with video game consoles and a safe. LCD televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Queens/JFK Airport. During your stay, you'll be close to Resorts World Casino. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-service breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Resorts World Casino and 10 minutes from USTA Billie Jean King National Tennis Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A 24-hour fitness centre, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the eco-certified Hilton Garden Inn Queens/JFK Airport. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Jamaica hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast on weekdays from 6:00 AM and 10:30 AM.
Hilton Garden Inn Queens/JFK Airport has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 9:30 PM at scheduled times
  • Parking on site (USD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to noon on weekends; USD 15.95 to 19.95 for adults and USD 9.95 to 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (119 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: approximately USD 15.95 to 19.95 for adults and USD 9.95 to 9.95 for children
  • Self-parking fee: USD 40 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Queens/JFK
Hilton Garden Inn Queens/JFK Airport
Hilton Garden Inn Queens/JFK Hotel
Hilton Garden Inn Queens/JFK Hotel Airport
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Garden Inn Jfk
Hilton Queens Jfk Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/JFK Airport Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel Jamaica

Hilton Garden Inn Queens/JFK Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 485 out of 1331 reviews
Rating 8 - Good. 331 out of 1331 reviews
Rating 6 - Okay. 231 out of 1331 reviews
Rating 4 - Poor. 140 out of 1331 reviews
Rating 2 - Terrible. 144 out of 1331 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Delroy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Business traveller
Stayed 1 night in Jan 2025

8/10 Good

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Warm reception and neat rooms.
Stayed 1 night in Jan 2025

2/10 Terrible

andrea

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel, Southampton

Stayed 1 night in Jan 2025

4/10 Poor

Astrie

Travelled with family
Disliked: Property conditions & facilities
Availability of the airport shuttles 0500 am to 0930pm
Stayed 2 nights in Dec 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle breakfast restaurant on site
Stayed 1 night in Jan 2025

6/10 Okay

Ilya, Holyoke

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Selma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to highway
Stayed 1 night in Dec 2024

6/10 Okay

Barbara

Stayed 1 night in Dec 2024

2/10 Terrible

Juliana

Stayed 1 night in Dec 2024

10/10 Excellent

Jason, Waterbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hreat stay
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

ANDREA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here overnight be closer to JFK airport for a flight I had on 12/24 but for the price, it was not worth it. The front desk agent was not welcoming and seem occupied doing something else on the phone, loitering from outsiders in the lobby, parking $40 per night in addition to price, luckily I dropped my vehicle at another parking lot. The water was running brown/dirty and when I called the front desk, her tone sounded annoyed when she answered. She said the kitchen had an accident and to let the water run. Disgusting! They were doing some construction work near the lobby. The front door keeps opening and closing, it was freezing cold on 12/23 so all the cold air over powered the front desk. The place is congested and confusing when trying to find the entrance, I like the Hilton but this one I am not pleased with their standards. I wish I got a partial refund to be honest!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 1 night in Dec 2024

2/10 Terrible

Susan

Disliked: Staff & service, property conditions & facilities
Likes nothing
Stayed 1 night in Dec 2024

2/10 Terrible

Belkis RodriguezBe, lakeland

Stayed 5 nights in Dec 2024

6/10 Okay

Yael

Liked: Cleanliness, staff & service
Disliked: Amenities
Check-in was quick and easy, and my room was ready upon arrival. The shuttle service to and from the airport was very convenient, which made travel much easier. However, I was disappointed to find out that breakfast, which I was told was included, was not offered. Overall, the stay was pleasant, but the breakfast misunderstanding was a letdown.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had a pretty bad experience here. We had (2) rooms. The AC units rattled all night long, there was a pipe that burst in the ceiling of the dining/bar area, but somehow they were still trying to offer food service. Breakfast was really bad, and then we were all rewarded with a freezing cold shower. They fixed the hot water issue for the 2nd evening stay. The front desk/manager did offer some reduction in our stay, but it was still way too much money for the product/service/hospitality they were offering at the time of our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Awilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Veronica

Disliked: Property conditions & facilities
Stayed 8 nights in Dec 2024

2/10 Terrible

Victor

Stayed 1 night in Dec 2024

2/10 Terrible

Zovinar

Disliked: Cleanliness, staff & service, property conditions & facilities
Location very inconvenient

10/10 Excellent

Sherilyn

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel, Milford

Stayed 1 night in Dec 2024