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Hotel Giraffe by Library Hotel Collection

4.0 star property

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Photo gallery for Hotel Giraffe by Library Hotel Collection

Suite, 1 King Bed with Sofa bed, Balcony | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby
Property amenity
Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • Air conditioning
  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

Map
365 Park Ave S, New York, NY, 10016
  • Empire State Building
    ‪11 min walk‬
  • Madison Square Garden
    ‪16 min walk‬
  • Grand Central Terminal
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

View all photos for Double Room, 2 Queen Beds, Balcony

Double Room, 2 Queen Beds, Balcony | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Room, 2 Queen Beds, Balcony

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed with Sofa bed

Classic Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Suite, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, Balcony

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Giraffe by Library Hotel Collection

Art Deco hotel with rooftop terrace and 24-hour business centre
This smoke-free hotel features a rooftop terrace, a 24-hour business centre and valet parking. Wired Internet in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Hotel Giraffe by Library Hotel Collection offers 72 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This New York hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on request.

Our customers tell us they can't get enough of Hotel Giraffe by Library Hotel Collection's great location. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free wired Internet, plus a 24-hour business centre and a rooftop terrace.
  • Free wired Internet
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Madison Square Park and 4 minutes on foot from 5th Avenue
A computer station is on site and wired Internet is free in public spaces. A 24-hour business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Giraffe by Library Hotel Collection. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4-star New York hotel is smoke free.

Room service (during limited hours) is available.

Languages

Arabic, Czech, English, Hungarian, Italian, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 75 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room safe
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giraffe Hotel
Giraffe New York
Hotel Giraffe
Hotel Giraffe New York
Giraffe Hotel New York City
Hotel Giraffe Library Hotel Collection New York
Hotel Giraffe Library Hotel Collection
Giraffe Library Collection New York
Giraffe Library Collection
Giraffe By Library Collection
Hotel Giraffe by Library Hotel Collection Hotel
Hotel Giraffe by Library Hotel Collection New York
Hotel Giraffe by Library Hotel Collection Hotel New York

Hotel Giraffe by Library Hotel Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 902 out of 1120 reviews
Rating 8 - Good. 181 out of 1120 reviews
Rating 6 - Okay. 27 out of 1120 reviews
Rating 4 - Poor. 5 out of 1120 reviews
Rating 2 - Terrible. 5 out of 1120 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Travelled with family
Stayed 3 nights in Dec 2024

6/10 Okay

Kyra

Stayed 2 nights in Dec 2024

10/10 Excellent

ROSSELLE JANE, Waipahu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night with an oversized vehicle. Room had a juliet balcony with vews of Park Avenue. Nice rooftop garden with seating. Beautiful hotel with character. Very professional and friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Lourdes, Tampa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel staff was very professional and welcoming
Stayed 3 nights in Dec 2024

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional stay at Hotel Giraffe. I made a mistake with my booking and the staff helped me get a different room. the staff were friendly and helpful. The room was very spacious and clean. the continental breakfast was nice and the location was convenient to all parts of the city. we would absolutely stay here again. my teens said this was their favorite location in nyc as we could walk uptown, midtown, and to soho.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at the Hotel Giraffe for its excellent service, pleasant staff, spacious room and the convenient location.
Stayed 2 nights in Dec 2024

8/10 Good

Darlene, Orinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to stay in this hotel years ago when my daughter studied in NYU. It is always comfortable, clean and in a convenient location near the subways. Now I visit NY 2-3 times a year and stay at a Marriott. Hotel Giraffe is still a comfortable place to stay in but just needs some TLC. The room we stayed in is quite outdated but clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Trish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here - the staff go out of their way to offer assistance and there is a collegial vibe even amongst guests… one of the perks of a boutique hotel. 24/7 food & drinks in the lobby was extremely convenient and much appreciated. We’ll definitely be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2024

8/10 Good

javier, Dallas

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with group
Elegant friendly and laid back not for children
I love the laid back elegant but friendly atmosphere. I would definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
A balcony in the city is a hidden gem. Location and service was outstanding.
Stayed 3 nights in Nov 2024

8/10 Good

Sandra

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Liked the hotel very much, and would stay again. We loved having the tea and coffee bar available. Didn't feel as though the windows kept the noise out well, but hey it's New York. Great location. Even though we had a "do not disturb" sign out, a cleaning person entered our room. I had one concern where a door man seemed to be riding a cleaning gentleman. I could be wrong, but he seemed to be bullying the man cleaning the floors and tables. It made me very uncomfortable. The man was speaking in another language, so I'm hoping that I misread the vibe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
The Hotel is close to transportation, easy access to different sights, and the staff is professional and helpful. The breakfast is convenient and the setting in the lobby is friendly. I did not like that there was a refrigerator that was for storage and not a cooling refrig. I was told it was only to store something that does not need refrigeration. The hallway rugs are outdated and need replacement. The room had new rugs and were spacious. Loved my stay-hazzle free stay. Thank you. I will visit again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Wonderful trip. The staff is so welcoming and helpful. The location couldn’t be better. Love the lobby breakfast. Would highly recommend and will be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Kristi, Knoxville

Liked: Cleanliness, property conditions & facilities
Room wasn’t ready until well after the check in time. Room was clean but dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Mia

Liked: Staff & service, property conditions & facilities
Excellent staff. Lovely complimentary continental breakfast. Good sized room with separate bedroom and sitting room with pull-out couch. Convenient location.
Stayed 4 nights in Nov 2024

10/10 Excellent

Susan, Hilton Head Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great part of the city to facilitate uptown and downtown sight seeing.
Stayed 2 nights in Nov 2024

6/10 Okay

Jeff

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Tub/Shower only, TV size of desktop computer (with no sleep timer on remote and poor channel selection), no coffee in room, no electrical outlet at nightstand. Need to update rooms per above!
Stayed 2 nights in Nov 2024

8/10 Good

Selina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big hotel room, a bit dated decor.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sai Srikar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Small boutique hotel.
Stayed 4 nights in Nov 2024