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Holiday Inn Express Newcastle by IHG

4.5 star property

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Photo gallery for Holiday Inn Express Newcastle by IHG

Exterior
Exterior
View from room
Standard Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
514 King Street, Newcastle West, NSW, 2302
  • NEX
    ‪10 min walk‬
  • Newcastle Civic Theater
    ‪16 min walk‬
  • Newcastle Beach
    ‪6 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Birdwood Park View)

Room amenity

Standard Room, 1 Queen Bed (Birdwood Park View)

  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • 34.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Birdwood Park View)

Room amenity

Standard Room, 2 Single Beds (Birdwood Park View)

  • 20 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Newcastle by IHG

Luxury hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Holiday Inn Express Newcastle by IHG offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Newcastle by IHG gets high marks from our customers. During your stay, you're just a quick walk from NEX. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • 6 minutes by car from Newcastle Beach and 8 minutes from John Hunter Hospital
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. The luxury Holiday Inn Express Newcastle by IHG also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4.5-star Newcastle hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Great Room – This bar serves breakfast and light fare.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle By Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle by IHG Hotel
Holiday Inn Express Newcastle an IHG Hotel
Holiday Inn Express Newcastle by IHG Newcastle West
Holiday Inn Express Newcastle by IHG Hotel Newcastle West

Holiday Inn Express Newcastle by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1041 reviews
Rating 8 - Good. 270 out of 1041 reviews
Rating 6 - Okay. 51 out of 1041 reviews
Rating 4 - Poor. 11 out of 1041 reviews
Rating 2 - Terrible. 10 out of 1041 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Pleasant Stay
This was our third consecutive Christmas stay. While rooms are a little on the small side they are always clean and comfortable. Having a good buffet breakfast included in the tariff is a real plus. Staff have always been friendly and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Doran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was Great
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, easy check in and check out.
Stayed 1 night in Dec 2024

10/10 Excellent

Gintas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, secured parking, family friendly with good breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Steven

Stayed 1 night in Dec 2024

6/10 Okay

NAN

Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stop over on our way to Sydney. Best deal with quality hotel and free buffet breakfast. The staff were super friendly and the room was very nice and clean. Kitchen open till 10pm so easy to get a good meal if you arrive late at night.
Stayed 1 night in Dec 2024

6/10 Okay

Michleen

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Quiet but nothing for kids and the cleaning not best
Stayed 2 nights in Dec 2024

10/10 Excellent

Marte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

HYEONGSEOB

Stayed 1 night in Dec 2024

4/10 Poor

ALAA

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Like the location, i didn’t find a unique thing about it, didn’t like no service to the room.
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Rude staff at the desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top spot to stay!
Terrific location, v comfortable and perfect for our trip. Breakfast was great on Saturday morning too.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and convenient. The breakfast options are great and the front office staff are all lovely.
Stayed 1 night in Dec 2024

8/10 Good

JESSICA

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Fritz

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen, North Tamworth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and amazing value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with plenty of shelving to arrange my 3 days of belongings. Great bathroom, large shower, modern design, practical too. Also wonderful to get included charging in the car park. Parking cost $20 per night but safe & undercover so very convenient. Staff helpful & friendly. Breakfast included.
Stayed 3 nights in Nov 2024

8/10 Good

Ravi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and convenient. However, they should have an operation dining facility for dinner at least. They said they were understaffed and had to keep the resto shut :-(
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, price included breakfast, nice hotel - a little expensive
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Clean and tidy! Breakfast was great too!
Stayed 1 night in Nov 2024

2/10 Terrible

Jeremy

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stinky
Room smelled of Spew, when I complained after the first night they gave me another room and then put another person in the spew smelling room without resolving the issue.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable room.
Stayed 1 night in Nov 2024

8/10 Good

Rehan

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Yuk Ming

Stayed 1 night in Oct 2024