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Ibis Budget Newcastle

2.5 star property

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Photo gallery for Ibis Budget Newcastle

Standard Room, Multiple Beds | 1 bedroom, premium bedding, desk, iron/ironing board
Front of property
Exterior
Exterior
Daily continental breakfast (AUD 13 per person)

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-5 Thomas Street, Wallsend, NSW, 2287
  • University of Newcastle
    ‪4 min drive‬
  • Blackbutt Reserve
    ‪5 min drive‬
  • John Hunter Hospital
    ‪6 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪30 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 3
  • 2 Single Beds and 1 Single Bunk Bed

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Property amenity

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  • Pool
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  • Washer
  • Dryer
3.8 out of 5, Good, (1842)
The price is CHF 61
for 1 room
includes taxes & fees
26 Jun - 27 Jun
Jesmond Executive Villas

About this property

Ibis Budget Newcastle

Motel in Newcastle
This smoke-free motel features self parking, laundry facilities and express check-out. WiFi in public areas is free. Other amenities include a TV in a common area and a vending machine. Housekeeping is available on request.
Ibis Budget Newcastle offers 79 air-conditioned accommodations, with coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Newcastle motel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Ibis Budget Newcastle. During your stay, you're just a quick walk from Upper Reserve Off-Leash Area. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a vending machine and TV in a common area
  • On-site recreation includes bicycles to rent
  • 6 minutes by car from John Hunter Hospital and 10 minutes from Lake Macquarie
As a guest of Ibis Budget Newcastle, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Newcastle motel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 13 per person

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 13 per person
  • Uncovered self-parking fee: AUD 5 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Ibis Budget Newcastle Motel
Ibis Budget Newcastle

Ibis Budget Newcastle Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 178 out of 831 reviews
Rating 8 - Good. 294 out of 831 reviews
Rating 6 - Okay. 184 out of 831 reviews
Rating 4 - Poor. 97 out of 831 reviews
Rating 2 - Terrible. 78 out of 831 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Carl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave another customer key to one of our room who entered at10pm scaring the occupant of the room We were booked in for 3 nights but left after 1 The showers looked like they hadn’t been cleaned for a long time and the smell that hit you when you open the door was bad If I could leave 0 stars I would
Stayed 3 nights in Mar 2025

2/10 Terrible

Heather

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfortunately the website to reply our estimated arrival didn't work, so we came well after check in time and no one was at the reception desk. We couldnt find a bell or anything so we waited patiently for maybe 10minutes when someone greeted us. The main reason for the score was the room was extremely humid and uncomfortable when we got there, so we flicked the air con full fan, low temp, and left for our event. We returned after hours, 8 or so hours later and the room was no cooler. We turned the AC as low as it could go and struggled to sleep. It took another 4hours until the room felt cool and comfortable and at this stage it was about 4am. We were going to pass on the feedback to concierge on check-out, however no one was there when we left. Wasnt expecting much for a budget stay, but expected efficient air conditioning.
Stayed 1 night in Mar 2025

6/10 Okay

Nathan

Stayed 2 nights in Feb 2025

4/10 Poor

Paul

Disliked: Cleanliness, room comfort

Not worth the money

Tiny room. Bathroom was super small. Bed was ok, although the bunk bed above us had a ladder which was next to the bed and no moveable. Difficult to view tv. Bathroom sink was in the main room. No soap or hand towels provided just 3 bath towels. Paid way too much for too little.
Stayed 1 night in Feb 2025

4/10 Poor

Kurt

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone’s undies left in the hallway, one of our towels smelly like BO, noisy, flyscreen window was ripped, flat pillows, and someone set the fire alarm off at 4am. Building evacuated. Couldn’t wait to get out of the place the next morning. Never again.
Stayed 1 night in Feb 2025

8/10 Good

Tracy

Hot shower, comfy bed, a bit tired but clean. Cleaners need a cobweb room. Reception staff freindly. Rooms closest to main road are a bit noisy.
Stayed 1 night in Feb 2025

2/10 Terrible

Jason

Disliked: Property conditions & facilities
The Mattrice had collapsed on one side with springs digging into the mattrice fabric. Pillows were terrible. Acoustic seperation from the traffic immediately outside was non-existent. Worst accommodation we have ever stayed in. You have been warned!
Stayed 1 night in Jan 2025

2/10 Terrible

Adrian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We ultimately did not stay. The key cards, to allow entry, would not work even after 3 resets at the front desk. even the key card of the receptionist would not open the door to our room. After he unlocked it with the master key, we found the bathroom floor was covered in water and the toilet seat was also covered in water. then the airconditioner had a continual knock in its operating. As no other rooms were available we went elsewhere and asked for a refund of our booking fee.
Stayed 2 nights in Jan 2025

2/10 Terrible

Dinu

Disliked: Staff & service, property conditions & facilities
Very dirty
Stayed 1 night in Jan 2025

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom stunk of urine. We did not use the shower and chose to not shower. The toilet ran noisy all night and there was toe nails in bed sheets. Disgusting
Stayed 1 night in Dec 2024

8/10 Good

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the quietness
Stayed 2 nights in Jan 2025

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed- nice and quiet- but a bit underwhelming even recognising that it is a budget stay
Stayed 1 night in Jan 2025

8/10 Good

Kim

Travelled with family
Liked: Staff & service
The rooms needed to be cleaned properly and equipment needs to work tv remotes
Stayed 1 night in Jan 2025

2/10 Terrible

Glenn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute dump. Sleep in your car.
Stayed 1 night in Jan 2025

4/10 Poor

Katrina

Disliked: Cleanliness, staff & service, property conditions & facilities
Can’t even say good value for money
Stayed 1 night in Jan 2025

6/10 Okay

Raymond

Travelled with family and small children, Business traveller
Disliked: Amenities
Fire alarm went off in the motel and customers were still asleep and nobody was notified to evacuate
Stayed 2 nights in Dec 2024

6/10 Okay

Shelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was very uninviting. Very limited dining options and public transport.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

I cannot believe Ibis charged $248 per night for this standard of accommodation because it was over the Christmas period. This hotel is more like a backpackers hostel. However, I would like to provide positive feedback about the check-in staff member who was polite, efficient and welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel to stay at
Stayed 1 night in Dec 2024

2/10 Terrible

sawudi

Disliked: Cleanliness, property conditions & facilities
Not cleaned. Smell bad loghts in bathroom is not working. Room had lot of insects in wall and quilt
Stayed 2 nights in Dec 2024

2/10 Terrible

Munnuza

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 4 rooms booked. There were maintenance issues with the couple of rooms to begin with (eg, Fridge on room 224 had mould, basin sink had leaks, room 222 had issues with toilet flush etc) . Anyway, the biggest trauma for us was on the second night (ie, last night of stay there). As we returned after a long day out, we found some other people in our room 224. The overall experience that the staff had checked one of our rooms out (specially when all rooms were booked under 1 name and invoice) and rented to other people when we had our luggage, some clothes, foods in the freeze is hard to believe. Eventually we only were given our luggage back and another room to spend the night (thankful for that). Worst of all was the verbal abuse our family received from the people occupying the room as we had just stepped, only to come out quickly in shock. Staff, Erin, had advised that she will speak with the manager, Bianca, by noon on Friday and get back with some sort of compensation. Unfortunately,no call back since. Please advise how we can raise a formal complaint and find out our consumer rights here (if any). Erin, the staff, didn't even log an internal incident by the 10am next day checkout time period, which was concerning.
Stayed 2 nights in Dec 2024

6/10 Okay

Shawn, Phoenix

Stayed 1 night in Dec 2024

8/10 Good

Frank

Stayed 3 nights in Dec 2024

10/10 Excellent

Klynton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room set up was well organized.
Stayed 1 night in Dec 2024