Guy on reception very helpful and friendly
Was in a room in car park,clean and well presented if a bit small, issues with noise from both the adjacent room and cars passing by the door
Nice, big family room, the only drawback is the constant banging of what must be the toilet doors below the room. Maybe some sort of padding on the door frame would be a help. Also, the bathroom windows could be better cleaned. That all said, we would stay there again.
Good value for money, cheerful staff and a welcoming atmosphere. It was great that the room was serviced without being asked, a quality sadly lacking in a lot of places now. Brilliant value breakfast with lots of choice.
Booked 3 rooms bed and breakfast for a family event. The rooms were spotless and comfortable. The service from the bar staff and the breakfast ladies was great. Had some very nice wine at night and a lovely breakfast in the morning. I would recommend to anyone staying in the area not looking for city centre hotels.
The location is perfect for shopping and visiting the Beamish museum. It's a very popular place for eating and drinking. The staff are lovely, very friendly.
Short drive to Beamish Museum. Family room was large and comfortable with lots of lovely extra touches like coffee bags and biscuits. Meal was excellent and staff were really friendly and gave great service.
Staff were great
Room was nice and comfortable
We had dinner
My steak was over cooked and cold
I sent it back
The meal was replaced and we were given the whole meal and drinks free of charge
Such a kind gesture
Very grateful
Lovely stay for one night. Easy check-in with welcoming staff. Room was very warm given the cold outdoors - but (in one of the rooms separate from main building) is an electric heater so did click a bit over the night, and the bathroom only had a fan heater (so turned on before I had a shower!!)
Fair evening meal, good breakfast- not the quickest to prepare but that shows it's fresh so cant be critical!
Poor WiFi, whistling radiator so had to turn it off in a cold room and no reception on the TV, had to wait to be asked what I wanted for breakfast! Stayed here on numerous occasions but wonât again