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Best Western Heath Court Hotel

3.0 star property

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Photo gallery for Best Western Heath Court Hotel

Comfort Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; British cuisine
Bar (on property)
Terrace/patio
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
Moulton Road, Newmarket, England, CB8 8DY
  • National Horseracing Museum
    ‪7 min walk‬
  • Newmarket Racecourse
    ‪4 min drive‬
  • National Stud
    ‪4 min drive‬
  • London (STN-Stansted)
    ‪44 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed) | Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

  • 30 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking (window to an internal corridor)

Premium bedding, in-room safe, desk, laptop workspace

Economy Room, 1 Double Bed, Non Smoking (window to an internal corridor)

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Comfort Room, Multiple Beds, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Room, 1 Single Bed, Non Smoking (window to an internal corridor)

Economy Room, 1 Single Bed, Non Smoking (window to an internal corridor) | Premium bedding, in-room safe, desk, laptop workspace

Economy Room, 1 Single Bed, Non Smoking (window to an internal corridor)

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Heath Court Hotel

Hotel with free parking, near Newmarket Racecourse
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Best Western Heath Court Hotel offers 41 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 38-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Best Western Heath Court Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from National Horseracing Museum. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Bertie's Restaurant
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the location and the helpful staff
  • 1.5 mi (2.4 km) from Newmarket Racecourse and 13.5 mi (21.7 km) from St. John's College
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western Heath Court Hotel also features a terrace, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Newmarket hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Bertie's Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bertie's Restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 January to 9 January:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Monday and Friday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel
Best Western Heath Court Newmarket
Best Western Heath Court
Best Western Newmarket
Newmarket Best Western
Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel Newmarket

Best Western Heath Court Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 249 out of 545 reviews
Rating 8 - Good. 187 out of 545 reviews
Rating 6 - Okay. 76 out of 545 reviews
Rating 4 - Poor. 22 out of 545 reviews
Rating 2 - Terrible. 11 out of 545 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and full-service facilities. Dining room, front desk staff, and large parking lot. Very well located and right off of High Street. Not the most charmingly historic hotel, but an easy-to-use, not overly expensive option. Would definitely stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sim Hyun

Stayed 1 night in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good stay. Our room was cold as the warm air was not working correctly, also there was no radiator in the bathroom of any kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Miss M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy and welcoming hotel
Clean hotel. Some of the elements may be on the verge of being outdated but it’s a clean, tidy hotel in a good location. Staff were professional and cheery. We stayed on a very blustery night but room must be soundproofed and we both slept well. Downstairs in the bar and restaurant area again it’s clean and welcoming.
Stayed 1 night in Dec 2024

6/10 Okay

john

Stayed 1 night in Nov 2024

10/10 Excellent

Alishe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Best Western I've ever stayed at in all sense of the word. Very clean, very hospitable, very nice restaurant area and food, and of course lovely people. If you need a place to stay for the night and into the next day id recommend this place. Especially if youre in a pinch and cant get back home immediately.
Stayed 1 night in Nov 2024

4/10 Poor

Dawn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good car parking and location
Hotel was well located for the town centre. Has on site parking. The corridors to the rooms are cold with leaking windows. It was raining as we left and there were puddles on all windowsills. Our room and that of our colleague had windows open when we arrived but the rooms still had a damp smell. Bathroom had shower over bath but without any aids to assist in getting in or out. Wrap around plastic curtain. Not a shower screen as shown on hotel photos. When we emptied the wash basin it resulted in dirty water coming up into the bath. Breakfast offering was sparse although a cooked breakfast was available. Standard tea and coffee offered but no barista choices. Staff were lovely but would not revisit.
Stayed 2 nights in Nov 2024

8/10 Good

Clare

Travelled with partner
Liked: Staff & service, amenities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

KELEJAH

Liked: Staff & service
Toilet is outdated. The heating system is very noisy. But cleanliness was fine.
Stayed 1 night in Nov 2024

6/10 Okay

OPM

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

MICHAEL

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MC
Huge room and was very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge comfortable room.
Stayed for one night and wanted a hotel that offered more than a standard hotel offers. We had a large (almost huge) comfortable room with plenty of hanging space in the wardrobe, a king sized comfortable bed and a lovely en-suite. Would definitely stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sat 9th Nov
The place is well located its my first visit to new market and the closeness to the horses training was brilliant and was amazing to see so many The hotel was very expensive £13 for two Ham sandwiches with cheese. Really expensive The staff were great. They are governed by the prices But you really need a Reality check Its a Piece of bread with cheese gratings The crisps were aldi standard I Say Aldi standard as the packet given when askee is the same as the multi oack i have at home and put in my daugters butty box I didnt eat dinner or brraofast as id need a Loan no doubt but when i can get two full breakfasts and unlimted coffee about 200 yards down the road cheaper than two han sadwhiches its an issue Oh and the toilet was blocked all day in the bar area Staff were told but was still blocked until Sunday ( sunday is more expensive for call outs ) if thats what was needed If its just waiting for a Cleaner then thats poor as everyone can clean and unblock a toilet
Stayed 1 night in Nov 2024

6/10 Okay

dave

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, bad carpark
On arrival the gentleman was helpful, he was finishing his shift but very engaging, the lady from Europe who took over was rude and unhelpful, just not the right attitude to talk to guests. Never had rudeness from a receptionist before. Rooms were big and spacious, beds comfy, cant fault that. Had a fire alarm but got cancelled as we left the room.Mu biggest bug bearer is the car park is not big enough. Cars everywhere that i ended up parking on the street. There was a function on and the paying guests staying at the hotel gets second treatment for the car park. Red flag for me when staying at a hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
The room was fine very clean. It was a bit chilly and the heating didn’t work very well and the bathroom door handle was falling off and didn’t work
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay . The staff were friendly and helpful
Stayed 6 nights in Sep 2024

6/10 Okay

oliver

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

8/10 Good

MRS NM

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good stay, room was nice and clean, service was very good
Stayed 1 night in Sep 2024