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Best Western Plus Newport News Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains
Seasonal outdoor pool
Property amenity
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
500 Operations Dr, Newport News, VA, 23602
  • Patrick Henry Mall
    8 min walk
  • Sentara Port Warwick
    4 min drive
  • Mary Immaculate Hospital
    6 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    6 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Newport News - Hampton I-64

Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (1077)
The price is CHF 84
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Comfort Inn Newport News - Hampton I-64

About this property

Best Western Plus Newport News Inn & Suites

Newport News hotel in Central Newport News with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has Access to hot tub and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Best Western Plus Newport News Inn & Suites gets good marks from our customers. During your stay, you're just a quick walk from Patrick Henry Mall. Free WiFi in public areas, free self-parking and a gym are available.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a business centre, meeting rooms and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Christopher Newport University and 13 minutes from Hampton Coliseum
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Newport News Inn & Suites offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Best Western Plus Newport News Inn & Suites. Self parking is free.

This Newport News hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in August.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Best Western Plus Newport News Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 410 out of 1043 reviews" "
Rating 8 - Good. 334 out of 1043 reviews" "
Rating 6 - Okay. 157 out of 1043 reviews" "
Rating 4 - Poor. 80 out of 1043 reviews" "
Rating 2 - Terrible. 62 out of 1043 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mario

Travelled with family and small children
Liked: Cleanliness, amenities
Very nice location, close to restaurants and beach. Breakfast was great and look forward to go back there in the near future!
Stayed 1 night in Jul 2024

4/10 Poor

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
The hotel room was dirty and it was stinking. I went to the front desk to get help and was told they could not help me because I booked thru a third party. I called the third party and got hung up on 6 tines. I asked them to clean the room they could not. It was horrible
Stayed 1 night in Aug 2024

6/10 Okay

Hakim

Travelled with family
Liked: Staff & service
Meh
Stayed 1 night in Aug 2024

6/10 Okay

Hakim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The water did not shut off in the tub/shower, it ran a constant stream of hot water. The are conditioner leaked in the room, saturating the carpet. We had to get 6 towels every night to put on the floor to absorb some of it, and wear shoes to walk on them. The staff knew about the tub and leak from the AC, so therefore maybe the room should not have been booked until those things were repaired. They had no other room to offer. The TV remote did not work. The beds were comfortable and the staff was very friendly, they were the saving grace.
Stayed 4 nights in Aug 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Staff & service, room comfort
Good hotel, very popular needs reno
This is a very good hotel but a bit dated and worn down. The hotel is frequently booked up and the wear and tear is showing. We got the suite and it was nice and spacious. The room had a musty smell when we cane in each time that faded away. The bathroom needs up dating and the remote didnt work. Toilet had to be flushed twice. I feel like with the worn down state of the hotel that it needs to be rennovated and they are charging a bit too much for now.
Stayed 1 night in Aug 2024

4/10 Poor

joseph paul

Business traveller
Disliked: Staff & service, property conditions & facilities
Property was dirty and rooms need to be better cleaned and updated.
Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia

It was an ok stay, no what I had expected, housekeeper had to be told to clean room, hotel needs some upgrades in the room curtains, etc, pillows
Stayed 5 nights in Aug 2024

8/10 Good

Andrea

Stayed 1 night in Aug 2024

8/10 Good

NANA

Travelled with family
Liked: Cleanliness
The outside trash can was always overflowing
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Decent hotel and clean. Could use updating. There is daily housekeeping but they never seemed to give me enough toilet paper or soap so I had to keep asking. Breakfast was ok. Some hot stuff each day. Loved this new pancake machine. I didn’t love being there at night alone and my room was near the ice machine and was pretty loud when no one using it.
Stayed 5 nights in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Ok not great.
No WiFi which isn’t the funnest with two kids. The front desk lady at arrival was so nice the next morning at breakfast you couldn’t get assistance and she was not So friendly. The bed was comfy. Pool needs to be cleaned.
Stayed 1 night in Aug 2024

6/10 Okay

Pam

Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Tymisha

Travelled with family and small children
Liked: Cleanliness, staff & service
Breakfast, two thumbs down, they had a menu but it meant nothing. The quality of the food wasn’t that great and the pancake machine was broken and not acting properly throughout most of my stay. They’ve tried to renovate the property but the wet floor sign was in the elevator the entire time I was there. Some of the plaster was flaking off the half wall and the bed wasn’t very comfortable. Five stars for cleaning the room each day I was there. There are a lot of hotels that no longer do that. It did have a pool and workout room and situated close to a lot of shops and dining options. The parking lot can get pretty full later in the night but I was able to park throughout my three day stay. The water pressure was good but didn’t get hot enough for me and I killed a couple of spiders. The price point was okay but I, personally, will opt to find another hotel for the next visit to the Hampton area.
Stayed 3 nights in Aug 2024

8/10 Good

vonyene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Brian, Jacksonville Beach

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Old...musty and damp
Stayed 1 night in Aug 2024

6/10 Okay

Courtney

Stayed 1 night in Jul 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Overall very nice. The TV remote in the room was broken and the air quality in the fitness room was poor. Otherwise, I enjoyed my stay. Very large room.
Stayed 1 night in Aug 2024

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Khanh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly.
Stayed 1 night in Jul 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very friendly and helpful. But the room was dreadful. AC didn't work, dirty, and the beds were some of the worst I've ever slept on. Will not stay here again.
Stayed 1 night in Jul 2024

2/10 Terrible

bysherra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nasty
Stayed 2 nights in Jul 2024

6/10 Okay

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Would not recommend
Upon arrival Diamond greeted us with a warm smile and a hello. We had trouble opening the door to our room because it only opened maybe 1 inch and got stuck, i had throw my hip into it to get it to open. The door opened up to about 12 inches and got caught on the carpet. The room had a strange smell and the carpet was sticky. When we unfolded the sofa bed there we stains all over the bed. Somone set the alarm clock in the room to go off at 12am(midnight) that pissed me off. We returned at about 1030pm and fell asleep just before the alarm went off!! The ad says full breakfast, guess i should have done more research. Powdered eggs, pork sausage and potates were the only hot items. Other best westerns we have stayed at offered waffles, pancakes, bacon, ready made grits and oatmeal.
Sofa bed stains
I see why the door got stuck.
Stayed 1 night in Jul 2024