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The Inn at Lock Seven

2.5 star property

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Photo gallery for The Inn at Lock Seven

View from property
Lake
Exterior
View from property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
24 Chapel Street South, Thorold, ON, L2V2C6
  • Lock 7 Viewing Complex
    ‪2 min walk‬
  • Welland Canal Lock 7
    ‪3 min walk‬
  • Horseshoe Falls
    ‪16 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Canal View

Classic Room, 2 Double Beds, Canal View | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Double Beds, Canal View

  • 21 sq m
  • Canal view
  • Sleeps 4
  • 2 Double Beds

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About this property

The Inn at Lock Seven

Lakefront hotel in Thorold with free parking
This smoke-free hotel features a library, a garden and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
The Inn at Lock Seven offers 24 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Thorold hotel provides complimentary wireless Internet access. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Inn at Lock Seven. During your stay, you're just a quick walk from Lock 7 Viewing Complex. Free WiFi in public areas, free self-parking and a library are available.
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include a gift shop, library and a vending machine
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Lock 7 Viewing Complex and 3 minutes on foot from Welland Canal Lock 7
As a guest of The Inn at Lock Seven, you'll find a library, a vending machine, and gift shops/newsstands. Public spaces have free WiFi. Free self parking is available.

This Thorold hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Things to do

  • Bicycle rentals
  • Library
  • Wine tours

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 4 December and 13 March.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
The front desk at this property is open daily from 7:30 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 82141-5239-RT0001

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at The Inn at Lock Seven.

Property is also known as

Inn Lock Seven
Inn Lock Seven Thorold
Lock Seven Thorold
The Inn At Lock 7
The Inn At Lock Seven Hotel Thorold
The Inn At Lock Seven Thorold, Ontario, Canada
Lock Seven
The Inn at Lock Seven Hotel
The Inn at Lock Seven Thorold
The Inn at Lock Seven Hotel Thorold

The Inn at Lock Seven Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 405 reviews
Rating 8 - Good. 143 out of 405 reviews
Rating 6 - Okay. 45 out of 405 reviews
Rating 4 - Poor. 22 out of 405 reviews
Rating 2 - Terrible. 4 out of 405 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was over looking the Canal ! Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for me. Cozy, uncomplicated, quiet and secure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Watching ships go through the locks is fascinating. Rooms are dated but very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an outstanding place to stay, whether it is short term or long term, definitely recommend if you want to explore the Niagara Region.
Stayed 1 night in Nov 2024

10/10 Excellent

rodney j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

cathy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dirty! Carpets dirty, table had cup stains,not wiped, toilet tank dirty, everything dirty!!!! bed had 1 thin blanket, no comforter. we used other bed blanket too. woke up cold!!! We set thermastat at 22 degrees but it winds down ,,,,we woke up cold, at 10 degrees. Stay somewhere else, not wor th $175 a night. Was like a cheap dirty Motel
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Travelled with family
You stay there to watch the lake freighters going through lock seven. The hotel is basic, no hair dryer but the location is in an old well established neighbourhood. A ten minute walk past the Anglican church to a wonderful Pho 18 Vietnamese restaurant. It is cozy and welcoming. The food is excellent. Go to The Early Bird restaurant for breakfast. Our grandsons said the food was better than Cora’s and the servings were huge! We arrived at 9:39 am and by 10:00 the place was packed with regulars.
Stayed 2 nights in Nov 2024

4/10 Poor

Gregory, St.Catharines

Travelled with partner
Not normally a negative ninny but this property left a lot to be desired. Beds felt like you were sleeping on granite slabs. Our stay was four nights and other than having our beds made and new towels delivered not much was done, our room was never cleaned the entire time.
Stayed 4 nights in Nov 2024

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here twice so far, visiting family in area. Enjoy watching the boats go by, never disappoints.
Stayed 1 night in Nov 2024

10/10 Excellent

Alannah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Seeing the ships go through the lock is awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Oct 2024

8/10 Good

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Luc

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
No cable and beds are uncomfortable but overall not bad
Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent opportunity to view the ships as they traversed the Welland Canal Lock 7
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to watch multiple ships going through the Welland Canal. Very unique setting. Refrigerator was a big plus. Super comfy pillows and extra blankets in room. Close drive to beautiful Niagara on the Lake.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Watching the ships go through the locks. The staff were very kind.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying at the Inn. The rooms are very clean and comfortable. The best part is watching the ships in the lock right from our balcony.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay. It’s my second time. No complaints. Perfect for nice and quiet stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The view from my balcony was fantastic, and I did get to see a ship "locking through." The property is a little bit dated (the bathroom is very cramped), but it is very clean and well maintained. The staff were welcoming and very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room, as advertised. Very clean. Beds were a bit hard.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2024

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was good coffee in the lobby.
Stayed 1 night in Sep 2024