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The Ritz-Carlton, Nikko

5.0 star property

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2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Hot springs
Exterior
Suite, 1 King Bed, Non Smoking, Lake View (Balcony) | Premium bedding, minibar, in-room safe, laptop workspace
Suite, 1 King Bed, Non Smoking, Lake View (Balcony) | Premium bedding, minibar, in-room safe, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
2482 CHUGUSHI, Nikko, 09, 321-1661

Room options

View all photos for Room, 2 Double Beds, Non Smoking (View)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking (View)

  • 57 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Room, 1 King Bed, Non Smoking, Balcony (View) | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony (View)

  • 57 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (View)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking (View)

  • 57 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (View)

Suite, 1 King Bed, Non Smoking, Balcony (View) | Premium bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Balcony (View)

  • 115 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (View)

Room, 2 Double Beds, Non Smoking, Balcony (View) | Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking, Balcony (View)

  • 57 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Lake View (Balcony)

Suite, 1 King Bed, Non Smoking, Lake View (Balcony) | Living room | 55-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Lake View (Balcony)

  • 278 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden View

  • 57 sq m
  • Sleeps 2
  • 2 Double Beds

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4.7 out of 5, Exceptional, (207)
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About this property

The Ritz-Carlton, Nikko

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
The Ritz-Carlton, Nikko offers 94 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. 55-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Hot springs and a health club are featured at the hotel. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

Children aged under 11 years old are not allowed in the hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna and a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa.

There are indoor hot springs and outdoor hot springs open between 5:30 AM and 11:00 PM. The temperature in the hot springs is set to 173°F.

During your stay at The Ritz-Carlton, Nikko, you're just a quick walk from Lake Chūzenji. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Japanese cuisine with garden views at The Japanese Restaurant, one of the property's 2 restaurants
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with body scrubs, hot stone massages or body treatments at The Ritz-Carlton Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a gym and a sauna
  • Within a 15-minute walk of Kegon Falls and Chuzenji Temple
The Ritz-Carlton, Nikko offers its guests a full-service spa, hot springs, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Nikko. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Nikko hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
The Japanese Restaurant – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Lakehouse – Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Bar – Overlooking the garden, this bar only serves light fare. Open daily.
The Lobby Lounge – Overlooking the garden, this coffee shop serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Estonian, French, Japanese, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: JPY 6,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lakehouse
  • The Bar
  • The Japanese Restaurant
  • The Lobby Lounge

Things to do

  • 2 indoor/outdoor hot springs
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Mountain biking
  • Sauna

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 indoor/outdoor hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 5:30 AM - 11:00 PM
  • Hot springs water temperature - 79 ºC
  • Hot stone massages
  • Hot tub
  • Indoor hot spring
  • Outdoor hot spring
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Hot tub fee: JPY 150 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 6500 per person
  • Valet parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 5:30 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ritz carlton Nikko
THE Ritz carlton Nikko
The Ritz-Carlton, Nikko Hotel
The Ritz-Carlton, Nikko Nikko
The Ritz-Carlton, Nikko Hotel Nikko

The Ritz-Carlton, Nikko Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 64 reviews
Rating 8 - Good. 11 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TRudi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and enjoy it
Stayed 2 nights in Aug 2024

10/10 Excellent

Pierre, Bryn Mawr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

LIZA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Nikko
The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Breakfast on our balcony
Stayed 2 nights in Sep 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s almost flawless if they’d improve few things
Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
view from my room
bathroom
afternoon tea
view from my room in the morning
Stayed 2 nights in May 2023

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kazuki

Stayed 1 night in Nov 2024

10/10 Excellent

ADRIANA

Stayed 2 nights in Nov 2024

10/10 Excellent

kaori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
誕生日に利用。アクティビティが充実していてとても楽しめた。スタッフも心地よい気遣いで穏やかに過ごすことができた。
Stayed 2 nights in Nov 2024

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方のサービスが素晴らしかったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Kun Yen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Muneki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すばらしいホテルではあるが、料金との相対評価はどうかと感じる。ホテル内は基本高額であるが、中禅寺散歩はとてもサービスだけでなくゆっくり散歩して中禅寺の説明などとても良かった。
Stayed 1 night in Aug 2024

10/10 Excellent

HSIANG SZU

Stayed 1 night in Jun 2024

10/10 Excellent

YOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Satoh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
何もかもエクセレント
最上級のホテルに温泉が併設されている上に、お部屋のお風呂もとても素敵で驚きました。鉄板焼きのお食事も栃木産の農産物、畜産物が使われていて至極の美味しさでした。 部屋の設えホテル内の設えスパの設えどこもおしゃれで日光彫りや鹿沼の木工技術を使ったインテリアは工芸品の中にいるような、とても贅沢な時間でした。温泉も部屋付きのお風呂も何度も入浴し、最高のホテルステイを満喫できました。
Stayed 1 night in Dec 2023

10/10 Excellent

chunyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주젠지호수의 최고호텔
닛코 주젠지코 바로 앞에 있는 호텔 이쪽에서는 가장 좋은 호텔입니다 방도 쾌적하고 테라스도 있어서 밖에서도 즐길수 있어요 온천도 좋았고 노천온천의 수질도 훌륭했어요 조식도 괜찮았고 저녁 스시 오마카세도 맛있었어요 2일 연속으로 갔습니다 룸 청결도 만족했지만 다만 욕조 청소가 부실했어요 물때가 있어 좀 찝찝했어요 그래도 주젠지호의 호텔중 단연 일등입니다
Stayed 2 nights in Dec 2023

10/10 Excellent

KONOSUKE

Stayed 1 night in Nov 2023

10/10 Excellent

??

Stayed 1 night in Oct 2023