Rusutsu Resort Hotel & Convention

4.0 star property

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Photo gallery for Rusutsu Resort Hotel & Convention

Exterior
Indoor pool
Exterior
Reception
Sauna

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
13, Izumikawa, Abutagun, Rusutsu, Hokkaido, 048-1711
  • Rusutsu Resort
    ‪13 min walk‬
  • Mount Yotei
  • Lake Toya
    ‪25 min drive‬

Room options

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

Junior Suite, Non Smoking (for 3 People, North Wing)

  • 66 sq m
  • Sleeps 6
  • 4 Single Beds

Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

  • 66 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Twin Room, Non Smoking, For 1 Person, North & South Wing

  • 33 sq m
  • Sleeps 1
  • 2 Single Beds

Twin Room, Non Smoking, North & South Wing

  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

Japanese Style Room, Non Smoking, For 2 People, North & South Wing

  • 33 sq m
  • Sleeps 4
  • 2 Single Futons

Japanese Style Room, Non Smoking, For 3 People, North & South Wing

  • 33 sq m
  • Sleeps 6
  • 3 Single Futons

Japanese Style Room, Non Smoking, For 4 People, North & South Wing

  • 33 sq m
  • Sleeps 7
  • 4 Single Futons

Kids Friendly Room, Non Smoking (for 4 People, South Wing)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

  • 33 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Kids Friendly Room, Non Smoking (for 3 People, South Wing)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • Sleeps 4
  • 4 Single Beds

Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

  • 66 sq m
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

Junior Suite, Non Smoking (for 4 People,North Wing)

  • 66 sq m
  • Sleeps 8
  • 4 Single Beds

Kids Friendly Room, Non Smoking (for 2 People, South Wing)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

  • 66.00 sq m
  • Sleeps 2
  • 2 Large Single Beds

Wellness Room Premium Suite with Sauna, Non Smoking (for 2 People, North Wing)

  • 99 sq m
  • Sleeps 2
  • 2 Large Single Beds

Junior Suite(4 Single Beds)for 4 People

  • Sleeps 4
  • 4 Single Beds

Standard Twin Room 2 Occupanacy

  • Sleeps 2
  • 2 Single Beds

Junior Suite-Mountain Side For 4 People

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Standard Triple Room With 1 Sofabed

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds

Standard Twin Room With Extra Bed

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Japanese Room For 4 People

  • Sleeps 4
  • 4 Single Futons

Kids Friendly Room For 3 People

  • Sleeps 3
  • 2 Double Beds

Junior Suite-Mountain Side For 2 People

  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

Junior Suite-Mountain Side For 3 People

  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Wellness Room Premium Suite For 2 People

  • Sleeps 2
  • 2 Double Beds

Japanese Room For 3 People

  • Sleeps 3
  • 3 Single Futons

Wellness Room Suite For 2 People

  • Sleeps 2
  • 2 Double Beds

Standard Twin Room For 1 Person

  • Sleeps 1
  • 2 Single Beds

Junior Suite(4 Single Beds)for 2 People

  • Sleeps 2
  • 4 Single Beds

Kids Friendly Room For 2 People

  • Sleeps 2
  • 2 Double Beds

Japanese Room For 2 People

  • Sleeps 2
  • 2 Single Futons

Junior Suite(4 Single Beds)for 3 People

  • Sleeps 3
  • 4 Single Beds

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About this property

Rusutsu Resort Hotel & Convention

Family-friendly slopeside fun with 4 restaurants
With direct access to the slopes, Rusutsu Resort Hotel & Convention makes guests feel at home with amenities such as an indoor pool, ski storage and hot springs.
Rusutsu Resort Hotel & Convention offers 514 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with satellite channels and smart speakers.

Bathrooms include a separate bath and shower with a rainfall showerhead, toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access.

Hot springs and 9 outdoor tennis courts are featured at the hotel. In addition to an indoor pool, other recreational amenities include a lazy river, a waterslide and ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). There are hot springs open between 2:00 PM and midnight.
During your stay at Rusutsu Resort Hotel & Convention, you'll be within walking distance of Rusutsu Resort. Enjoy features like free self-parking, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes hot springs, 9 outdoor tennis courts and ski-in/ski-out access
  • Just a 2-minute drive from Rusutsu Resort and 14 minutes from Road Station Makkari Flower Center
  • Airport shuttle service available for a fee
During the winter, enjoy on-site recreational activities like snowboarding, snow tubing and snowshoeing, and return when the snow melts for horse riding and mountain biking. Rusutsu Resort Hotel & Convention helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. This ski hotel also offers an indoor pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rusutsu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9 AM.
Belle Vue – This restaurant only serves dinner.
Oktober Fest – This buffet restaurant serves breakfast and dinner. Open selected days.
Kakashi – This gastropub specialises in local cuisine and only serves dinner. Open selected days.
Sekkatei – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open selected days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:30 AM to 4:30 PM on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • Kakashi
  • Oktober Fest
  • Sekkatei

Things to do

  • 9 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Golf
  • Golf clubhouse
  • Horseback riding/rentals
  • Hot spring
  • Indoor pool
  • Lazy river
  • Mountain biking
  • Playground
  • Rock climbing
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 904 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No lift

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Smart speaker

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 31 March 2025 to 28 April 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 2310 for children
  • Airport shuttle fee: JPY 4500 per person (one-way)
  • Airport shuttle fee per child: JPY 4500 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rusutsu Resort Hotel & Convention offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 2 PM to 5:00 PM
  • Hot springs access available from 2:00 PM to midnight.
  • Up to 4 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rusutsu Resort
Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Mura
Rusutsu Hotel Convention
Resort Hotel Convention
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Rusutsu Resort Hotel & Convention Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 341 reviews
Rating 8 - Good. 123 out of 341 reviews
Rating 6 - Okay. 42 out of 341 reviews
Rating 4 - Poor. 12 out of 341 reviews
Rating 2 - Terrible. 3 out of 341 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!
Stayed 3 nights in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - nice and spacious room, with a comfortable bed - ski-in/out - free ski locker is provided, so you don't have to lug your gear up to and down from your room. - free hot spring Cons: - no thermostat in the room (you can't control the temp) - some of the restaurants were closed with no reasons given, although there were still a fair number of choices left.
Stayed 3 nights in Feb 2025

4/10 Poor

Christopher, Washington

Stayed 1 night in Feb 2025

10/10 Excellent

Ivy

Stayed 7 nights in Feb 2025

6/10 Okay

Bronwyn K

Travelled with family
Stayed 1 night in Feb 2025

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for easy (ski in/out) access to Rusutsu ski area. Large range of restaurants to choose from as well as easy access to Westin via monorail. Belle Vue steak and seafood restaurant a standout for something a bit more special - higher end but definitely worth it. Rooms large and easily accommodating 4 in single beds. Novelty factor for younger kids with games area, a free Carousel and other entertainment.
Stayed 5 nights in Jan 2025

6/10 Okay

melanie

Liked: Cleanliness, staff & service
It’s very dated and poorly designed, but our room was lovely with a good view
Stayed 3 nights in Jan 2025

10/10 Excellent

wei

Stayed 6 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We did ski in/ ski out and everything was so convenient and well thought out. We were here over the holidays and they had so many activities planned for people who didn't want to ski. It's a great family friendly place with lots to do and see. So many different eating options and bars. It made it so fun to explore the resort and neighboring hotels. Fun little shops to get souvenirs. Loved every minute of it. The Christmas program was wonderful! Go for the holidays if you can!
Stayed 2 nights in Dec 2024

2/10 Terrible

Wenting

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The resort location is excellent and very convenient, everything else was a disappointment. The toilet had a persistent bad smell. I requested housekeeping to clean it, but the odor remained, making the bathroom unpleasant to use. To make matters worse, the bed also had an unpleasant odor — it smelled like a child had wee on the bed, it is unbearable! For a hotel, basic cleanliness and comfort should be a priority, and this experience fell far below expectations. Unfortunately, I cannot recommend this place!
Stayed 5 nights in Jan 2025

10/10 Excellent

Daron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect for skiing at Rusutsu. The mountain was perfect, especially for early season skiing. The ski locker situation was ideal - lockers for every room, short walk to the first lift. Great restaurant options ~10 in the immediate area. Highly recommend this place.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly ski resort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Yen

Travelled with family

Pleasant but…

Overall, we had a pleasant stay. My children enjoyed the free rides on the carousel & swimming in the resort’s pool. The only disappointment we have was the limited choices of food/restaurants available; there was only one or two restaurants that were open & the prices were ridiculous. Most of the guests ended up going across the road to Seico & 711 to buy microwave meals. We would consider coming back if the food situation improves.
Stayed 2 nights in Dec 2024

8/10 Good

Paul, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were very limited as skiing had not quite opened yet (despite saying it would be—was not quite enough snow yet by end of November). Facility in good but not perfect condition. Onsen was a highlight!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and full of activities

Generally pleasant stay, room is spacious and clean. The hotel is part of an amusement park complex, so there are many activities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Jun 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic resort with everything to keep you entertained. Unfortunately, there was a fire in our building and we had to evacuate. The hotel relocated us 5 hours later, but it ruined most of our stay that day.

8/10 Good

Aubrey

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

KIN MING

Liked: Amenities
Friendly and helpful
Stayed 6 nights in Mar 2024

8/10 Good

Ward

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location at the base of West Mt. Thats what you're really paying for. Otherwise, like other snow resorts, you're paying inflated dining prices. Dining options are limited to certain times. Facilities are mostly nice, however, it could be done up to freshen up the resort. Staff are helpful when approached. Most speak enough english to get you by.
Stayed 4 nights in Feb 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and worth the money

The Onsen was very nice, and there were lots of good and affordable food options. The staff wasn't very helpful in getting a taxi and we basically had to do it on our own. At first I was skeptical of the ski locker system, but it actually worked out well. We'd like to return.
Stayed 5 nights in Feb 2024