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Wyndham Garden Norfolk Downtown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Garden Norfolk Downtown

View from room
Seasonal outdoor pool
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Seasonal outdoor pool

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pool
    Pool
  • Breakfast available
    Breakfast available

Explore the area

Map
700 Monticello Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    2 min walk
  • Chrysler Hall
    6 min walk
  • Harrison Opera House
    6 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Non Smoking (1 King Bed)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Non Smoking

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, Non Smoking (2 Double Beds)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, Non Smoking (2 Double Beds)

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Courtyard by Marriott Norfolk Downtown

Pool
Hot tub
Free WiFi
Restaurant
4.1 out of 5, Very good, (1012)
The price is CHF 89
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Courtyard by Marriott Norfolk Downtown

About this property

Wyndham Garden Norfolk Downtown

Hotel with a 24-hour fitness centre, steps from Norfolk Scope
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. Housekeeping is available on request.
Wyndham Garden Norfolk Downtown offers 204 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wyndham Garden Norfolk Downtown. During your stay, you're just a quick walk from Norfolk Scope. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Black Tuna Bar and Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Norfolk Scope and 8 minutes on foot from Chrysler Museum of Art
  • Cats and dogs welcome for a fee (restrictions apply)
Wyndham Garden Norfolk Downtown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Norfolk Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this Norfolk hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Black Tuna Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Black Tuna Bar and Grill

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Wyndham Garden Norfolk Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 213 out of 1013 reviews" "
Rating 8 - Good. 203 out of 1013 reviews" "
Rating 6 - Okay. 212 out of 1013 reviews" "
Rating 4 - Poor. 186 out of 1013 reviews" "
Rating 2 - Terrible. 199 out of 1013 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

jeffrey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There are hotels in need of updating and then there are hotels that need to be closed and torn down. This hotel is old, outdated and worn out. It looks and smells like a third-rate nursing home. Room furnishings are shabby. At times only one of the four elevators were operating. Unloading upon arrival was a nightmare with the ramps BLOCKED by cars and no one from the staff concerned. I would sooner sleep in my car than ever stay at this hotel again. I have many other complaints, but you get the idea. Worst hotel I have stayed in years.
Stayed 3 nights in Aug 2024

4/10 Poor

Rikka

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room floors were dirty, bathroom was very small, couldn’t hardly sit on the toilet it was so close to the wall, sink was coming off the wall, shower tiles were coming off the wall, kitchen are was awkward and tiny and poorly constructed, door to separate room area didn’t have a handle to open it from the inside space, pull out sofa was super thin but adequate, main king bed was comfy.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very nice and helpful, easy check in. Noisy at times but overall a good stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

oborsouis

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

YIMING

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken ac, water leaking into room, air smelled not good, toilet was not flushing well, broken knot, table light bulb was dead, refrigerator inside water leaking….. this is NOT a well maintained hotel
Stayed 1 night in Jul 2024

8/10 Good

Boris

Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the venues I needed to go to for a wedding. It was a few minutes drive to a walkable area with great dining and shops. There was a real down to earth thrift store across the street.The pool was great and well maintained. The rooms were ok seemed spacious enough and we had a view of the area. The hotel itself is old as you can tell by its construction, spiral entrance to the parking lot. We also had to change rooms after the door wouldnt oprn because the humidity made it stick. Maintenance came quickly and stayed to be sure we could access the room without a problem. We also did not get a fridge in our room but were too busy to complain so I'm not sure if it was only with our room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was a nightmare. Amber really saved the day and we appreciated her politeness and her offering a $40 breakfast voucher.
Stayed 1 night in Aug 2024

4/10 Poor

Jaryd

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location but the amenities were bad. Elevators barely worked and my rooms fridge didn’t work and the tv was broken.
Stayed 3 nights in Aug 2024

6/10 Okay

Natasha M

Liked: Staff & service, amenities
Disliked: Cleanliness
My bathtub was gross. It needed to be caulked and resurfaced. I couldn’t not take a bath in it. There was discoloration around the rim of tub and looked like it had not been cleaned at all. Other than that it was a great stay and I will book there again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and the bed was very comfortable.
Stayed 1 night in Aug 2024

2/10 Terrible

Mackenzie, Clancy

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Earle

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and service was great. The only thing wrong was there was construction with some noise.
Stayed 4 nights in Jul 2024

6/10 Okay

Ronda

Business traveller
Liked: Cleanliness, staff & service
The hotel was conveniently located to the location I was visiting, but not an area that's well suited for tourists or walking around to explore. The beds were very comfortable, and the rooms were updated, everything was clean. Older building , with a funky parking situation. Breakfast was good, staff was friendly. I don't think its far to the waterfront from there, and there are many good restaurants within a few blocks, but we were told not to walk.
Stayed 1 night in Aug 2024

4/10 Poor

Ruettecti

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I do not recommend you stay!
I was deeply disappointed during my stay. The building is renovated however the cleanliness of the room was not up to par for me. The bathroom had a very strong urine smell and although the bathroom seemed to be cleaned or wiped down there was hair on the toilet and in the tub and walls. I accidently spilled water and upon trying to clean it up I realized the floor was flighty. As if that wasn't enough, I read reviews upon my arrival that there had been numerous car break ins onsite. When I asked the front desk clerk were there measures in place to try to prevent this, she stated yes and pointed to the security guard who was standing at the desk beside me and could hear me... yet scrolling on his phone. His lack to even speak or acknowledge my question was enough for me to lose all confidence in his concern for his job. There was a lot of people seemingly hanging out in the parking lot, so I sat in my car for nearly 3 hours on guard.
Stayed 1 night in Aug 2024

2/10 Terrible

Johnae

Disliked: Cleanliness, staff & service, property conditions & facilities
Good morning I contacted Expedia the day after I was supposed to stay in this hotel reservation and was unable to get through to customer service. I have been trying to get refunded due to me not staying in the hotel because of various reasons; hotel had multiple teenagers in there with guns, extremely noisy and I felt completely unsafe in that environment. I would like it if someone contacted me to resolve this matter.
Stayed 1 night in Aug 2024

6/10 Okay

KWAME

Stayed 2 nights in Jul 2024

6/10 Okay

Siddeeqah

Travelled with group
Liked: Property conditions & facilities, room comfort
Unfortunately, they didn't have early check-in because all the rooms were occupied and being cleaned so we had to wait until the original check in time. The room was OK. It was comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Alina

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Brittney

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

JoSette

Business traveller
Its overall fine, i use it when im in town for business not a stay if on vacation
Stayed 1 night in Jul 2024