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The Quays

3.0 star property

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Photo gallery for The Quays

Building design
Basic Double Room | Desk, free WiFi, bed sheets
View from property
Front of property – evening/night
Children’s play area – indoor

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
Crow Lane, Little Billing, Northampton, England, NN3 9DA
  • University of Northampton
    ‪7 min drive‬
  • Royal & Derngate Theatre
    ‪7 min drive‬
  • Franklin's Gardens
    ‪10 min drive‬
  • Coventry (CVT)
    ‪42 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Desk, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Bar (on property)

Holiday Inn Northampton by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
4.1 out of 5, Very good, (753)
The price is CHF 97
for 1 room
includes taxes & fees
19 May - 20 May
Holiday Inn Northampton by IHG

About this property

The Quays

Hotel in Northampton with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
The Quays offers 60 accommodations with coffee/tea makers. 42-inch LCD televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Quays. During your stay, you'll be close to St Andrews Hospital Golf Club. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Just a 5-minute drive from Sywell Country Park and 5 minutes from Overstone Park Golf Club
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free.

This 3-star Northampton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Quays Pub & Carvery – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 9 for adults and GBP 4.99 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Quays Pub & Carvery

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 9.00 for adults and from GBP 4.99 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Quays Hotel
The Quays Northampton
The Quays Hotel Northampton

The Quays Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 145 reviews
Rating 8 - Good. 43 out of 145 reviews
Rating 6 - Okay. 13 out of 145 reviews
Rating 4 - Poor. 7 out of 145 reviews
Rating 2 - Terrible. 2 out of 145 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell, Huddersfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely bar with food next door
Stayed 2 nights in Jan 2025

4/10 Poor

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Inconsistent

I booked through Hotels.com and didn't have the option to add breakfast, it was removed when you paid in full in advance. I assumed this meant that breakfast was included, however, it was included some days and not others, the staff couldn't help either. They checked on the computer and it said room-only some days. Each morning it was a mystery whether I had to pay extra for breakfast or not. On top of that, some days breakfast was cooked to order and some days it was a buffet, some days I got asked what eggs I would like and other days I got what i was given, it was just very inconsistent
Stayed 4 nights in Jan 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jan 2025

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hip

No hot water for shower in morning. The adjoining restaurant was very uninviting. Will never stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2025

8/10 Good

Alessandro, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for work stays and options
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Dec 2024

6/10 Okay

Ian

Business traveller

My review would just be OK

Overall it was OK. sorry say I don't think I will stay there again. The parking lot was not the cleanest and having people at the end of the parking lot in trailers piling garbage was not a nice thing to look at.
Stayed 1 night in Dec 2024

10/10 Excellent

simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Friendly, clean, comfortable. Plus a discount on food at the attached pub.
Stayed 1 night in Dec 2024

8/10 Good

Marilyn

Stayed 2 nights in Nov 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, room comfort

Not bad.

Lovely staff,efficient check in,room clean. Bathroom floor very slippery for someone on crutches! Dinner... hmm,don't order the burger. It was inedible,tough,thin and tasteless. Husband only took one bite and left the rest. When staff asked how our food was he told them burger was awful- she just shrugged her shoulders and took the plate away. No refund offered. Staff in general however were lovely.
Stayed 1 night in Nov 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good small hotel with excellent restaurant.

This is a lovely large small hotel with good services. The staff members were responsive and attentive. The attached Carvery had many local people eating there and was excellent value. Hotel guests get a discount as well on what were excellent prices.
Stayed 2 nights in Nov 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a nice pub for food and a drink next door great and helpful staff in the hotel nothing is too much trouble
Stayed 2 nights in Oct 2024

8/10 Good

Dr James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

10/10 Excellent

Leanne, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice from start to end. The room was a good size, comfortable and clean. The carvery restaurant attached had good food and not expensive
Stayed 1 night in Oct 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big clean and friendly with a nice bar/restaurant

Amazing venue. It is an ex premier inn however the staff are much friendlier and the food is better and amazing value. Especially the carvery.
Stayed 2 nights in Sep 2024

8/10 Good

Neil, Eastleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable. Heating controls worked well. The adjoining restaurant/bar was convenient but a bit down market and the staff were not interested
Stayed 2 nights in Oct 2024

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

dean

Travelled with family
Liked: Cleanliness, room comfort

no refund

due to the adverse weather we had to leave a day early, but because we could not leave till after 12 0clock were were refused a refund of the overnight stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeanie

Travelled with partner
Liked: Amenities
It has a restaurant available on premise and entertainment
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Good location.
Stayed 2 nights in Oct 2024