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Comfort Suites Near Casinos Norwich-Uncasville CT

2.5 star property

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Photo gallery for Comfort Suites Near Casinos Norwich-Uncasville CT

Lobby
Indoor pool
Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub) | Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
275 Otrobando Ave., Norwich, CT, 06360
  • Place, William W. Backus Hospital
    ‪2 min drive‬
  • Place, Norwichtown Mall
    ‪2 min drive‬
  • Place, Upper Falls Heritage Park
    ‪2 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(111 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub)

Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub)

9.4 out of 10
Exceptional
(15 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Near Casinos Norwich-Uncasville CT

Hotel with free parking, in the vicinity of Norwich Arts Center
This hotel features an indoor pool, a 24-hour fitness centre and a conference centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and a 24-hour front desk are on-site.
Comfort Suites Near Casinos Norwich-Uncasville CT offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Suites Near Casinos Norwich-Uncasville CT. During your stay, you'll be close to Norwich Arts Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 3 meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Norwich Arts Center and 7 minutes from Norwich Golf Course
Comfort Suites Near Casinos Norwich-Uncasville CT offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 3000 square feet (279 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Near Casinos Norwich-Uncasville CT. Self parking is free.

Smoking is allowed in designated areas at this Norwich hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (3,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay
  • Cleaning fees vary based on the length of stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Norwich Hotel
Comfort Suites Casinos Hotel Norwich
Comfort Suites Casinos Hotel
Comfort Suites Casinos Norwich
Comfort Suites Casinos
Comfort Suites Near Casinos
Comfort Suites near Casinos Norwich Mystic

Comfort Suites Near Casinos Norwich-Uncasville CT Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 470 out of 1082 reviews
Rating 8 - Good. 258 out of 1082 reviews
Rating 6 - Okay. 176 out of 1082 reviews
Rating 4 - Poor. 100 out of 1082 reviews
Rating 2 - Terrible. 78 out of 1082 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

kathleen

Travelled with group
They say they have a longe on Sat night. Reason we booked it. We pd 343.00 for onen night. Loinge/pub never pened! Ran out of beer per owner... no food?
Stayed 1 night in Nov 2025

4/10 Poor

Ernst

Stayed 1 night in Nov 2025

6/10 Okay

Russell

Disliked: Property conditions & facilities
Although they had a good variety of offering, everything seem just frozen food. Theo offered 3 dry cereals and people seemed to like the make your own waffles. The fresh food didn’t seem ver fresh.
Stayed 1 night in Nov 2025

2/10 Terrible

Maeve

Disliked: Cleanliness
The room was dirty and had a terrible smell. We moved to a different hotel.
Stayed 2 nights in Nov 2025

4/10 Poor

Alyssa

Stayed 1 night in Nov 2025

4/10 Poor

Kelly

Travelled with group
Liked: Cleanliness, staff & service
The staff were absolutely wonderful from front desk to breakfast. The room was clean and beds were comfortable however, the hotel is very run down and in much need of total room renovations. Torn curtains, broken closet, bathroom door wouldn’t close completely.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quick easy check in. Rooms were very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Timika

Great stay
Stayed 1 night in Sep 2025

6/10 Okay

Brian, Winnetka

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We would have left this property a better review but they were in the process of renovations. Our floor specifically was being renovated during our stay and we were not thrilled about the cost for this experience. It is a great location and a quick drive to the Casino.
Stayed 1 night in Oct 2025

4/10 Poor

Nancy, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sketchy clientele….breakfast absolutely disgusting. The meal tables crowded…wall to wall people. One day,no sugar for coffee. The bacon wasn’t bacon,not sure what it was. There is no bar. Allegedly in summer. Staff was nice ,good location. They are doing renovations so lots of workers. Cannot recommend.
Stayed 1 night in Nov 2025

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Minor restoration activities in progress. Room was cleaned. Service good in general
Stayed 5 nights in Oct 2025

6/10 Okay

Claire

Staff professional and courteous at check in Tub bottom was slightly curved with no hand rails very dangerous Breakfast was slightly warm when it first was brought out Toilet leaking at flapper Auditor was dressed inappropriately (too casual) for a front desk agent
Stayed 2 nights in Nov 2025

8/10 Good

Damaris, Lake Worth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff member was courteous and informative. Room was decent size a bit outdated including the furniture but for 2 late night stays it was double. Breakfast had a few items to choose from buffet style and was good.
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Kostiantyn, Brooklyn

Stayed 1 night in Oct 2025

10/10 Excellent

Cathelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. The breakfast was good.
Stayed 1 night in Oct 2025

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Trinyty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , Comfy bed
Stayed 1 night in Oct 2025

6/10 Okay

Derek

Stayed 2 nights in Oct 2025

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel lobby and breakfast area were very clean. The breakfast had a good variety of choices were excellent.
Stayed 1 night in Oct 2025

6/10 Okay

Cheryl

Stayed 1 night in Oct 2025

6/10 Okay

Gary

Liked: Staff & service
Room was ok except door did not shut easily when I left room and I couldn't get it to shut when I went to sleep. Luckily there was a deadbolt so I could lock it on the inside. The hallways and room doors need renovation.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel Ellen

Stayed 1 night in Oct 2025

6/10 Okay

Jessica

Liked: Staff & service
Stayed 4 nights in Oct 2025

6/10 Okay

Doug

Liked: Cleanliness, staff & service
The Comfort Suites in Norwich/Uncasville was overall a good place to stay. The room was very clean and spacious, and the bed was comfortable, although a queen size bed would have been better - $180+ is steep for a full size bed. The front desk and housekeeping staff were friendly and helpful. The AC/heat/fan worked well and wasn't too loud. Shower also worked well. I don't understand why some other reviewers had such disparaging comments about the hotel. My only complaint is that the exterior and hallway walls were definitely not soundproof - I could clearly hear people talking in both the hall and the parking lot, and traffic noise was very loud. Next time I would try to get a room on the back of the building. The floor was being renovated to improve this though. Breakfast was decent, not great, but it was hot with eggs, sausage, fake bacon, waffle machines, fruit, and some other items. The location was convenient for the Renaissance Fair and the casino. I think I would stay at Comfort Suites again when I'm in the area.
Stayed 2 nights in Oct 2025