When we arrived (at night), we were expecting that imprtant info would benon display( ex: wifi password- how to turn on ac- is the water from the tap filtered..) nothing was there. Most of the info was sent by email, but without being connected to the wifi, we couldn't access the info. The property manager came shortly after and helped us out. Also, in the package, it said to make sure to close all bedroom doors to keep the AC working. Because the main area has no AC, we were SO hot! We had to stay by the pool. When we left, the manager told us this rule no longer applies; that we should have left all doors open to cool off the place!! We wish we knew that! Also, we found that compared to other places, this place was not providing anything: salt and pepper was about it! No coffee and none of the basic (spices, cooking oil, zuploc bags...) we didnt even have bathmat and dish clothes. The place is beautiful, well priced, well situated, very safe and beds are comfortable.