Al Khaima City Center

8/10 Good

Nige, Dubai

Business traveller

10 Dec 2020

Disliked: Staff & service, amenities, property conditions & facilities

Poor communication, no tea, coffee or water in the room. Very limited breakfast, eggs only. High price paid for little return apart from comfortable rooms. Would not go there again.

Stayed 1 night in Dec 2020

8/10 Good

Jason

5 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2019

8/10 Good

Yassine, Maryland, MD

29 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with outstanding staff

Pleasantly surprised by hotel cleanliness but give staff a 10 out of 10. I had many requests and did not hear one 'No'. Everything worked in the room and room service was a big plus. The breakfast buffet was perfect with on demand omelettes as well as the restaurant food. The airport shuttle was free coming in but going out it is 10000 Ougiyas (25 euros). The returning fee was not disclosed on their site.

Stayed 6 nights in Jun 2018

2/10 Terrible

Muhammad

20 Mar 2018

Disliked: Staff & service, property conditions & facilities, room comfort

Unreliable, very bad service and overcharging

They did not show up at the airport to pick me which at 0130 am when they were clearly supposed to do so. It had cost me 52 USD. They did not want to drop me off at the time I wanted. The communication was impossible as no one spoke English. Had to use google translator. When checking out, they gave me a invoice of 2 nights cost when I had everything paid on hotels.com. They had no idea what is customer service and who is doing what in this hotel. I would never recommend such a place. Terrible service and total unreliable.

Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

6 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was there for work- all good except for the tv whose connection was not good .

6/10 Okay

Verified traveller

10 Mar 2017

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

29 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desk service flaked out at times but was otherwise great.

8/10 Good

Bjorn, Las Palmas de Gran Canaria

9 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nouakchott business trip

The hotel was comfortable with good service.

2/10 Terrible

Luigi

20 Mar 2020

Disliked: Staff & service

Stayed 2 nights in Mar 2020

2/10 Terrible

Can

11 May 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Worst Hotel in Mouritania

We made our reservations to Club Suite Room which has 1 large bed + 1 single bed.But there was not 1 single bed. We demanded from hotel 1 single bed but they did not provide it. Also, they did not reply our requests and there was not tourism behaviour. Hotel was awful, employees did not help us about whole details. Hotel manager did not call us back about this problem. Do not go to Al Khaima City Center hotel, it is not a hotel exactly.

8/10 Good

ELISABETH, Paris

22 Apr 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Bon hotel

Chambre tres confortable Wi-Fi a ameliorer

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