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ibis Nürnberg Hauptbahnhof

2.0 star property

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Photo gallery for ibis Nürnberg Hauptbahnhof

Exterior
Bar (on property)
Standard Room, 1 Double Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

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Map
Koenigstorgraben 9, Nuremberg, BY, 90402

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis Nuernberg Altstadt

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (781)
The price is CHF 77
for 1 room
includes taxes & fees
10 Apr - 11 Apr
ibis Nuernberg Altstadt

About this property

ibis Nürnberg Hauptbahnhof

Eco-certified hotel connected to the convention centre in Nuremberg with a 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Ibis Nürnberg Hauptbahnhof offers 152 accommodations with a hairdryer and blackout curtains. Cable televisions are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at ibis Nürnberg Hauptbahnhof. During your stay, you'll be connected to the convention centre and just a quick walk from Crafts Hall. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • 11 minutes by foot from Nuremberg Christmas Market and a 5-minute drive from Nuremberg Castle
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The eco-certified ibis Nürnberg Hauptbahnhof also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Nuremberg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 10 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Covered self-parking fee: EUR 10 per night (in/out privileges)
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE120493093

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.

Property is also known as

ibis Nürnberg Hauptbahnhof
ibis Nürnberg Hauptbahnhof Hotel
ibis Nürnberg Hauptbahnhof Hotel Nuremberg
ibis Nürnberg Hauptbahnhof Nuremberg
Ibis Nurnberg Hauptbahnhof
ibis Nürnberg Hauptbahnhof Hotel
ibis Nürnberg Hauptbahnhof Nuremberg
ibis Nürnberg Hauptbahnhof Hotel Nuremberg

ibis Nürnberg Hauptbahnhof Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 644 reviews
Rating 8 - Good. 313 out of 644 reviews
Rating 6 - Okay. 70 out of 644 reviews
Rating 4 - Poor. 19 out of 644 reviews
Rating 2 - Terrible. 10 out of 644 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Andrew

Liked: Property conditions & facilities
The ibis Nurnberg Hauptbahnhof accomplished what it needed to do. We had a convenient location to both the old city part of Nuremberg and the Christmas market, as well as the train station for day trips to multiple close by towns. The room was utilitarian... the bed was comfortable. One of us had breathing issues after using the shower, so we weren't sure if there were lingering allergens, perhaps due to various causes. The staff was a mix of very pleasant or simply direct but were responsive. All in all, the hotel accommodated our needs for the duration of our stay.
Stayed 11 nights in Dec 2024

2/10 Terrible

Jorge, Savannah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Abysmal Stay at Ibis Hotel My recent experience at this Ibis hotel was a catastrophic failure. From the moment I checked in, I sensed a palpable disconnect between the staff and genuine hospitality. The room was a mere afterthought, with a bathroom that seemed designed for utilitarian purposes rather than human comfort. It created an uninviting atmosphere and its compact size only exacerbated the sense of claustrophobia. Checkout was a jarring conclusion to an already disappointing stay. Staff indifference and a lack of courtesy left a sour impression. Critical Flaws 1. *Auditory Assault*: Inadequate soundproofing allowed external noise to ravage my sleep. 2. *Service Chasm*: Reception staff require radical overhaul to align with Ibis' customer service ideals. 3. Bathroom maintenance falls woefully short. 4. *Noise Abatement*: Upgrade window insulation or implement noise-reducing measures. A Call to Action Ibis, take heed: address these glaring issues to reclaim your reputation for excellence. Provide comprehensive customer service training and prioritize cleanliness and noise reduction. Only then can you restore trust with discerning travelers like myself.
Stayed 1 night in Dec 2024

2/10 Terrible

Jorge, Savannah

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Terrible Experience 1/5 stars: Unpleasant Stay As a frequent traveler who has stayed at numerous Ibis hotels, I was disappointed by my recent experience at this hotel in Nürnberg Hauptbahnhof. The initial impression was very bad due to the unfriendly and unprofessional reception staff. Their behavior was unacceptable and made me question their suitability for customer service. The room was average, but the bathroom required maintenance, with dents on the door frame and dirty shower walls. Furthermore, the bathroom was incredibly small, comparable to those found in airplanes. However, the breakfast was acceptable thanks to Maria, the friendly and hospitable staff member in the breakfast area. Her warm smile and attentive service made a positive impact. The worst part was during checkout. The staff ignored my greeting and failed to wish me a pleasant trip. Their behavior was unprofessional and disappointing. Suggestions for Improvement: 1. Customer service training for staff, particularly the reception team. 2. Improved cleanliness and maintenance of the bathroom. 3. Ensuring friendly and professional service at all times. I suggest that Maria, who demonstrated exceptional customer service skills, lead training sessions for the reception staff. Her positive attitude and hospitality would greatly enhance the overall guest experience. As someone familiar with Ibis' standards, I hope this hotel takes my feedback seriously to improve their service.
Stayed 2 nights in Dec 2024

2/10 Terrible

Nicole

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location is good and the rooms were clean. However, the description states this hotel has laundry "facilities" when in fact they only have very high priced laundry "service" which is not available on the weekends. It also states there is a bar, which is a joke. The word "bar" is painted on the wall in the lobby next to two self-serve refrigerators. The shower is barely larger than RV size. The beds don't actually have real mattresses but are more like futon cushions. I could go on. I would not recommend this hotel.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful staff, excellent location. Easy walk to the Christmas Markets, nice rooms.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very basic rooms but clean with good location.
Hotel is in a great location very close to main station and old town. Room was clean but very basic. No drinking water or coffee making in room. Our sink only had hot water so cleaning teeth without cold water was unpleasant. For reference, the hotel does not have a bar…. It has a fridge with drinks in it that you pay at reception.
Stayed 3 nights in Dec 2024

8/10 Good

Gerda

Travelled with group
I missed to make a cup of coffee in the morning Reception not so friendly, but hotel situated close to the markets. And it was very clean Would recommend to others
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are plainly decorated, but clean . The bathroom is tiny, the bed is comfortable. The staff is nice, but the breakfast is over priced for what it is. 5 min. Walk from train station and tour bus pickup
Stayed 2 nights in Dec 2024

8/10 Good

Atul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay and good location for public transportation.
Stayed 3 nights in Nov 2024

4/10 Poor

Douglas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location is great and the room was fairly clean. That’s where the positive stops. One has the feeling you’re walking down the hall in The Shining to get to your room. We were literally expecting the twin girls to pop up at any second walking down that hall. The room was small and the bathroom was tiny. There was no safe or refrigerator, but also not much room for either of them. Low water pressure in the shower and the water temperature was almost impossible to adjust. It was either scalding hot or cold. It took me over 5 minutes to get an acceptable temperature set up. The reception people weren’t very helpful and any friendliness they showed seemed forced, other than the girl working when we checked out, she was genuinely friendly. They even make you pay for coffee and tee in the lobby. I’ve never seen that before in a hotel. No coffee machine in the room either. I would only recommend this hotel to single travelers needing minimal amenities and a good location.
Stayed 2 nights in Nov 2024

2/10 Terrible

Md Abu

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there is no-smoking sign on the door of the rooms, you can still smell smoke even when the door is closed. I have seen so many people smoking right in front of the hotel. The air HVAC system is just not efficient enough to filter the air properly. The rooms and washrooms are really small compared to other hotels. The hotel staff messd up my reservation, they cancelled my reservation wihtout my prior consent. They did not even send me a notification or nothing at all. Instead they kept a booking that was not even made by me. I had to wait till after 8:30 ish in the morning to be able to get breakfast because of their incompetency. I am never going back to this hotel and would advise everyone to stay away from this property.
Stayed 4 nights in Oct 2024

8/10 Good

REINELDA R

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

BEATRIZ

Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and close to the main station.
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuremberg city break
Staff were brilliant, really helpful and friendly. Room was fine, great bed, pillows a bit soft (but that's a personal thing!) Good shower, decent hairdryer. Plenty of sockets for charging phones etc. Breakfast was good. Hotel is a great location - 5 mins from station, easy to find, great transport nearby, walkable to the heart of the city. Liked the bar area in the foyer - very handy for a coffee/beer.
Stayed 5 nights in Jul 2024

10/10 Excellent

DAEHAN

Stayed 2 nights in Jul 2024

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Yahya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to the railway station and Nuremberg downtown. The property is clean and tidy. However, it would be more convenient if the rooms have small fridges.
Stayed 3 nights in Jun 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness is my top priority and that was excellent!
Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Judy Marie Chung Kee, Middle park

Liked: Property conditions & facilities
Disliked: Staff & service
The lication of the property is excellent. Staff service and attitude poor: when requested to please assist wheeling my bag for 15 paces from outside luggafe room to lift, i was informed this is not a 5 star hotel, and that staff are not alliw to toouch guests' bags: when asjed how to make a call from hotel room to a german town and charges the respons
Stayed 4 nights in May 2024