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Crowne Plaza Suffern - Mahwah by IHG

3.5 star property

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Photo gallery for Crowne Plaza Suffern - Mahwah by IHG

Exterior
Terrace/patio
Property entrance
Lobby lounge
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym

Explore the area

Map
3 Executive Blvd, Suffern, NY, 10901
  • Good Samaritan Hospital - Suffern
    ‪3 min drive‬
  • Rockland Community College
    ‪4 min drive‬
  • Ramapo College of New Jersey
    ‪7 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Premium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds (Premium)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1003)
The price is CHF 142
for 1 room
includes taxes & fees
8 Apr - 9 Apr
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About this property

Crowne Plaza Suffern - Mahwah by IHG

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Crowne Plaza Suffern - Mahwah by IHG offers 228 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Crowne Plaza Suffern - Mahwah by IHG. During your stay, you'll be within walking distance of Lower Hudson Valley Challenger Learning Center. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Flagstone Restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Rockland Community College and 7 minutes from Ramapo College of New Jersey
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Suffern - Mahwah by IHG. Self parking is free.

This 3.5-star Suffern hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Flagstone Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour gym
  • TV in common areas
  • Wine tours

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (25,000 square foot of space)
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Lift (102 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.95 for adults and from USD 9.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern Mahwah an IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Suffern
Crowne Plaza Suffern - Mahwah by IHG Hotel Suffern

Crowne Plaza Suffern - Mahwah by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evan, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, third time staying here, highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining and Bar options
Stayed 2 nights in Dec 2024

10/10 Excellent

Felicca

Stayed 1 night in Dec 2024

10/10 Excellent

Moira

Liked: Cleanliness

4/10 Poor

nancy a

Travelled with partner
Disliked: Property conditions & facilities
Very noisy as walls are thin. The shower leaked and we had to mop the floor. The room phone did not work properly and the fan in the room was very loud. If you are looking for a quiet room for a good night’s sleep, this is not the hotel for you.
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We travel to the area frequently for sports tournaments and the Crowne is always our first choice for accommodations. We have a routine: sleep at the Crowne, hit Starbucks on the way to the competition venue, compete, repeat.
Stayed 1 night in Dec 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Telberth

Stayed 2 nights in Dec 2024

8/10 Good

wentz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn’t find no bath towels called the front desk never heard back from them I had find some one that was cleaning one of the rooms to get a towels
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property, off the beaten path. Nice and helpful staff. Clean rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2024

10/10 Excellent

Benzion

Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable, rooms very clean & staff were very friendly and helpful!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Dec 2024

2/10 Terrible

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Jung Hwan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved that it was clean. Especially that the floors wasn't a carpet inside the rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Quiet, convenient location .
Stayed 1 night in Dec 2024

2/10 Terrible

Priya, caledon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The first time we stayed here was bad but we thought perhaps it’s just us and gave it a second chance it was far worse. There were people drunk, fighting and smoking in the hallway, at 2am some women claiming to be security starts knocking on the door, when my husband opened the she asked if the clothes that were thrown all over the floor was ours, ripped up clothes from people fighting, while my husband was talking to this security woman some guy who was standing with her tried to push the door to our room open to get inside. There’s no cameras in the hallway, no actual security just two staff members at the front desk, it was frightening to stay there the next morning when we were checking out this “security” person was putting everyone’s invoices under the doors. We stopped her and confronted her about the night before and all she did was apologize. This place is poorly maintained and it’s absolutely not safe for anyone, we have filed a complaint with the parent company they’re lucky we’re not suing them.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited our needs well (visiting friends and places in the area) On the down side, we were on 2nd level, and had noise from people walking around in room above. Air con a bit noisy.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

6/10 Okay

DAVID

Liked: Cleanliness, property conditions & facilities
It may be a seasonal thing but at 6:30 pm could not find anyone who was responsible for the dining area—and there were t many guests who looked like they were interested in dining in the first place, that is to say there was no one else looking to dine that we saw.
Stayed 1 night in Dec 2024