Overall, my family had a great weekend at the house. We did encounter a few issues, for which the host was very responsive. Upon check-in, the lock keypad was not working so she was able to let us in remotely. She also sent over her cleaning staff to try to remedy the lock, which didn't work. We ended up using a physical key for the weekend. The second issue was we were unable to use the golf cart. Again, I contacted the host and she sent a maintenance person over who said we just needed to release the emergency brake (we did do that prior to leaving but by the time he arrived we were already at the beach). When we returned, I did try again and still could not get the cart started. This was a bigger issue because we paid a premium for golf cart use. I think of the three issues we encountered, the lukewarm water was my biggest concern. The heatless tank is in the main bathroom. The temperature on the tank reads 100 degrees, which is not very hot. We left early because we all wanted hot showers after a long weekend of pool & beach time