I was placed on the 1st. floor by the ice machine which ran all night long and it was extremely loud. It sounded like construction was going on. Doors kept slamming. you could hear folks above our heads running and dropping thing. I got no sleep. Hallway carpet was just dirty. The room doors and fixtures we very old. You could see where they attempted to fix walls.
The propertyâs price rate was comparable to its quality. It was conveniently located to the highway and other places such as fast food, a price club facility and a discount store. Additionally, it felt safe walking in the area. The room was adequate, but the floor could have been cleaned more carefully and the fan in the bathroom did not work. Overall, a decent facility for a quick stay.
The room was not ready at the 4pm check in time, made us late to an event we came to town for. Black mold in bathroom , which is a health hazard and dirty linen on bed. Staff was very unprofessional and uncaring about the situation, acting like it was not a big deal. I feel I should be entitled to a refund for this dirty room.
Voyage avec des animaux de compagnie, Voyage en couple
19 août 2025
Les points faibles : Personnel et service
this place would have been fine besides the super nosy roomates up at 2am slamming doors & arguing & the employees harassing me and my husband about my service dog. they lied saying she was continuously barking which she was not. said she needed her vest - at midnight - while taking her out even though they had already seen her with the vest during the day and never said anything. so while leaving the next morning i made sure she had her vest on as i always do around people. they demanded we show her ID & as me & my husband tried to walk out (because not once while there werent people around did they ask for anything!) they then followed us outside saying they would charge us 300+ unless i provide her service dog ID which everyone who has service pets knows that is NOT a requirement to bring with you nor is it always given to you with a service pet. ive had 2 service dogs & and one ESA. the only time you need your paperwork is for your ESA. my dog is trained for PTSD. i felt singled out, discriminated against & treated poorly. they need to learn there laws on what information they can & cant ask ESPECIALLY in front of people as well as the ârequirementsâ needed for service pets. service pets dont need ids, dont need vest - which i still brought with just to eliminate being embarrassed. seriously do better!