8/10 – Gut
Joel Z.
28. Jan. 2025
Gut: Sauberkeit
Nice House. Inaccurate description and problems checking in.
The house is great—lots of space for a big group. We were 19 people, and we had a great time. The big issues are related to 1) inaccurate description, and 2) check-in process. Regarding the description. The place is advertised as if the house and the guest house go together. The amount of rooms and bathrooms mentioned are only accurate if you count both houses. However, the day of check-in, when I asked the host (just to make sure) whether the guest house was also available to us, he said no. When I asked whether something in the website indicated that the guest house is booked separately, he only apologized for the confusion but didn't give an explanation. The host sent me the codes to get into the house in a very timely manner. No complains there. However, the code didn't work! We got there late at night, with a big group and we couldn't get into the house. To make things worse, I didn't get the host's phone number. So, I could only get a hold of him through the vrbo app. Understandably, he didn't reply until next day. Besides these issues, we enjoyed our stay.
Joel Z.
Aufenthalt von 2 Nächten im Januar 2025