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WelcomHeritage Fernhills Royal Palace

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WelcomHeritage Fernhills Royal Palace

Front of property – evening/night
Interior detail
Executive Suite, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Breakfast, lunch and dinner served
Interior detail

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Restaurant

Explore the area

Map
Nilgiris, Ootacamund, Ootacamund, Tamil Nadu, 643004
  • Nilgiri Hills
    1 min walk
  • Ooty Lake
    15 min walk
  • Arranmore Palace
    3 min drive

Room options

View all photos for Maharaja Suite

Maharaja Suite | In-room dining

Maharaja Suite

  • 121 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Suite, 1 Queen Bed

  • 93 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite

  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 Queen Bed

  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Fortune Resort Sullivan Court, Member ITC Hotel Group

Spa
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (69)
The price is CHF 116
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Fortune Resort Sullivan Court, Member ITC Hotel Group

About this property

WelcomHeritage Fernhills Royal Palace

Lakefront hotel with free valet parking and 24-hour front desk
This hotel features a restaurant, a conference centre and conference space. Valet parking is free. Additionally, free use of bicycles, dry cleaning and laundry facilities are on-site.
WelcomHeritage Fernhills Royal Palace offers 19 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 40-inch plasma televisions come with satellite channels.

Bathrooms include a shower, slippers and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at WelcomHeritage Fernhills Royal Palace, you're just a quick walk from Nilgiri Hills. Enjoy features like free valet parking, plus a restaurant and a conference centre.
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes complimentary bicycles, hiking/biking trails and horse riding/rentals
  • Steps from Nilgiri Hills and Cairn Hill
There's a restaurant on site. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly WelcomHeritage Fernhills Royal Palace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Ootacamund hotel.

Curry and Rice – This restaurant serves breakfast, lunch and dinner.
Fox Hunt Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Curry and Rice
  • Fox Hunt Bar

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at WelcomHeritage Fernhills Royal Palace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 4500
  • Christmas Eve (24 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4500
  • New Year's Eve (31 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Paytm
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ferrnhills Royale Palace
WelcomHeritage Ferrnhills Royale Palace
WelcomHeritage Ferrnhills Royale Palace Hotel
WelcomHeritage Ferrnhills Royale Palace Hotel Ooty
WelcomHeritage Ferrnhills Royale Palace Ooty
Welcomheritage Fernhills Royal
WelcomHeritage Ferrnhills Royale Palace
WelcomHeritage Fernhills Royal Palace Hotel
WelcomHeritage Fernhills Royal Palace Ootacamund
WelcomHeritage Fernhills Royal Palace Hotel Ootacamund
Welcomheritage Fernhills Royal
WelcomHeritage Ferrnhills Royale Palace
WelcomHeritage Fernhills Royal Palace Hotel
WelcomHeritage Fernhills Royal Palace Ootacamund
WelcomHeritage Fernhills Royal Palace Hotel Ootacamund

WelcomHeritage Fernhills Royal Palace Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Madhu, New York

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great.
Stayed 1 night in Dec 2023

10/10 Excellent

saurabh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money, very nice heritage property, well maintained
Stayed 1 night in Jul 2023

2/10 Terrible

GEORGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irresponsible behaviour
Rooms were not allotted in spite of confirmed bookings
Stayed 1 night in Mar 2022

8/10 Good

Juyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Gopalan, Muscat, Oman

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Externally In bad condition with plaster peeling.
Terrible service. Bad quality food. Despite claims of free wifif in reality wifi available only in restaurant and lobby and so free wifi of no practical use. No activitries or any other services from a tourist point of view.

10/10 Excellent

deborah, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning palace in quiet calming location

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel historique...cher sans eau chaude
Les chambres sont magnifiques, l'hôtel est un ancien palais du Maharajah de Mysore. Mais aux prix où la nuit est facturée, il semble inimaginable de ne pas pouvoir se laver à l'eau chaude (au mieux, on pourrait qualifier l'eau obtenue de "non froide", même pas tiède...)

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un très grand charme suranné
majesté des bâtiments et charme d'un palais du 19ème siècle. salle de restaurant immense pouvant paraitre lugubre le soir. Bar hors d'usage par défaut de licence. suite rénovée, somptueuse, très grande, avec de très beaux meubles d'époque, donnant une ambiance cosy. le parc est absolument magnifique avec une très belle vue.

10/10 Excellent

daniel, belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
paleis ooty
dit soort hotel is zelfs in India zeldzaam, dus niet twijfelen, doen.