Victoria City Hotel

2.5 star property

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Photo gallery for Victoria City Hotel

Beach nearby, white sand, 3 beach bars
Terrace/patio
Reception
Basic Double Room, 1 Queen Bed | 1 bedroom, premium bedding, memory-foam beds, minibar
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
126 Caya G. F. Betico Croes, Oranjestad
  • Aruba Town Hall
    ‪6 min walk‬
  • Renaissance Mall Aruba
    ‪9 min walk‬
  • Renaissance Island
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪4 min drive‬

Room options

Standard Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Queen Beds

  • Sleeps 2
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Basic Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Victoria City Hotel

Central hotel connected to a shopping centre in Oranjestad with a full-service spa
Along with a full-service spa, this hotel has 3 beach bars and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space and concierge services are on-site. Housekeeping is available on request.
Victoria City Hotel offers 30 air-conditioned accommodations with minibars and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Victoria City Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Main Street. You'll find features such as free WiFi in public areas and free self-parking, plus 3 beach bars.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the 3 beach bars
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with facials, massages or body treatments at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Aruba Town Hall and Renaissance Mall Aruba
Victoria City Hotel offers its guests a full-service spa. WiFi is free in public spaces. You can unwind with a drink at one of the 3 beach bars. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Victoria City Hotel. Self parking is free.

Smoking is allowed in designated areas at this Oranjestad hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 for adults and USD 3 to 10 for children
  • 3 beach bars
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 20 for adults and USD 3 to 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Victoria City Hotel Oranjestad
Victoria City Oranjestad
Victoria City Hotel Hotel
Victoria City Hotel Oranjestad
Victoria City Hotel Hotel Oranjestad

Victoria City Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 182 out of 350 reviews
Rating 8 - Good. 102 out of 350 reviews
Rating 6 - Okay. 40 out of 350 reviews
Rating 4 - Poor. 12 out of 350 reviews
Rating 2 - Terrible. 14 out of 350 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

alistair, charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, clean & well naintained
Stayed 1 night in Feb 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, room comfort
We had big bags and the lady behind reception was very helpful letting us leave them downstairs
Stayed 1 night in Feb 2025

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff , excellent location, beautiful room , clean , honest people make you feel like being at home. I will stay there again next May .
Stayed 2 nights in Feb 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay!

We booked one night due to a travel issue with the airlines, before our previously set stay but wish now we had stayed at Victoria City for a few more days. Very close to some great restaurants in downtown Oranjestad, and super easy access (walkable) to the cruise port area. The staff was so nice and the room was absolutely beautiful. The area around the hotel is definitely older, but totally fine. Be aure to stop in the restaurant attached to the hotel, Mainstret, they make the most gorgeous cocktails!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful weekend away to Aruba. We chose Victoria City Hotel because of it's proximity to beaches, shopping and restaurants. It didn't disappoint, and we'll be back again.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Very small and very inexpensive.

It was a clean very small room. Staff was excellent but the area around the building going to the parking was very dark and dirty and not well kept. We were there for one night, so it suited its purpose and the price was hard to beat.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert, Kennett Square

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, recently renovated small basic room with everything you need. For the price, you can’t beat it.
Stayed 1 night in Feb 2025

10/10 Excellent

kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique style hotel. Not in the best area, but has supermarket nearby, so that was very convenient. Overall will give 4 stars ✨
Stayed 7 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A first choice

A very quiet and comfortable room with effective air-conditioning and shower. Gracious and pleasant staff. Walkable vicinity.
Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I found it through a search on Expedia and it was fine! I would stay here again if we came back to Aruba. We were in a small, if not reasonably sized room with everything that a couple would need to vacation in a warm climate. The room was very clean and up-to-date. There were small walled off / frosted glass-enclosed toilet & shower areas, and a comfortable bed. The mini-split dehumidified and cooled the room satisfactorily. It's only 10 minutes from AUA. Since we're walkers we found it was only a 20-minute walk to the main shopping district and one of the main bus terminals on the island. The staff were very friendly & accommodating. The facilities were clean and well maintained. And our room was reasonably priced! Really couldn't ask for more!
Stayed 5 nights in Feb 2025

10/10 Excellent

Charlyn

Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 5 nights in Feb 2025

6/10 Okay

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Osvaldo

Liked: Staff & service
Hotel was nice and staff was very friendly!
Stayed 5 nights in Jan 2025

10/10 Excellent

Franco

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite hotel with smallish but very nice rooms. Clean and updated. Reasturant was very nice and rhe food excellent. Staff was outstanding.
Stayed 1 night in Feb 2025

6/10 Okay

Gretchen

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful, it was an easy 15 minute walk to the Renaissance hotel area. The veranda area was nice. I did get some noise from ( I believe) the kitchen area that was under my room at 5:30 am, but generally it was quiet. It would have been nice to have a safe in the room for piece of mind I would stay there again
Stayed 8 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Several of the other hotels had mixed reviews this one had decent reviews and looked clean, and it was neighborhood is a little rundown, but the hotel is an excellent shape felt very secure. Everybody was friendly I willdefinitely come again.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You are in the middle of downtown. Many restaurants are in walking distance. As long as you have a car, you can go to any beach in Aruba within 30 minutes
Stayed 4 nights in Jan 2025

2/10 Terrible

Cuiyan

Disliked: Staff & service, amenities, property conditions & facilities
This hotel has big problems with the services. 1. There is no hot water in the room to take shower. There is no technician coming to fix it. 2. There is nobody working in front desk in the night time. 3. There is only one security person who works in the lobby but does not speak English. 4. They changed to a smaller room without closet and the place for luggage to provide hot water in very late night. 5. The manager and the owner excused for very long time until 12:15am but did not provide solutions, wasted of my sleeping time, and messed my traveling plans. So, this hotel has big problems with services and safety issues. I recommend customers don’t book it, report to the associated government and organizations to investigate it.
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I love the hotel. Super clean and modern rooms. I love my bedroom´s lights. I love there was free coffee and tea (24 hours). Lovely staff, very nice people. Very helpful, they speak Spanish and English. We really like the hotel, I already recommended it to my friend who is going to Aruba soon. Around the area we could find restaurants (Aruban, Colombian, Argentine, American, and Chinese food). I will stay there again.
Stayed 7 nights in Jan 2025

8/10 Good

Robert C

Liked: Cleanliness, staff & service, property conditions & facilities
Hannah at the front desk is awesome.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT value

The hotel is awesome. The woman at the front desk is more awesome. The very first thing I encountered was a man in front of me being told that his company didn’t order him a rental car through the hotel. He was disappointed. She offered to let him use HER car for two hours for free! I was stunned. The hotel is under construction. Know that going in and you won’t be disappointed. I was on the second floor. There is an open area on the first floor roof to enjoy the breeze. There was free coffee always ready. The bad: if you need absolute quiet, you won’t enjoy this hotel. You can hear people walking and talking down the hallway. But, you’re most likely looking at this place for the price - if you need absolute quiet, go pay $800 more for an over-rated hotel two blocks away…. Put in some earplugs if you need them (it wasn’t THAT bad) and smile knowing that, while those other suckers spent a fortune on their hotel, you just paid for your entire vacation with what you saved on this one. And you’re a ten minute walk from great restaurants, docks, beach, souvenirs. Anything more and you’ll need to have a rental car anyway. For which - free parking. This hotel was perfect for the price. I’ll most likely call it home base next time I’m here. The friendliness and generosity of the owners MORE than make up for the hiccups.
Stayed 2 nights in Jan 2025

6/10 Okay

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025