6/10 Satisfaisant
J’Niya T.
2 août 2023
Les points forts : Propreté
A little disappointed
First, let me say that the cleaning staff was still working during our check in time. That was inconvenient, but we will overlook that for the time being. At least we know the home was cleaned. Additionally it was hard to get ahold of the property manager and communication was poor. We arrived to the residence and for a child friendly home, there were about 10-12 wine glasses well within reach of children. We had three young children with us and placed all fragile/hazardous objects away or out of the reach of the toddlers. Next, the kitchen had no condiments? Literally nothing in the refrigerator. I have never seen anything like it. There was a microscopic bar of hand soap provided and a hotel shampoo and conditioner. Absolutely nothing to shower with or toothpaste. No extra blankets or pillows either.
Note: Two adults used two wine glasses and two plates which were washed and put away after use. We ensured everything was safe before checking out. We were still accused of breaking an item we never touched.
J’Niya T.
Séjour de 1 nuit en juillet 2023